1. LEANNE PIERCE
(479) 372-0722
94 Tulip Trail
Cleveland, GA 30528
leannepierce8992@gmail.com
Public Profile https://www.linkedin.com/in/leannepierce86162394
Summary
I have 9 years of experience, including as a Customer Service Assistant, as a Shipping Clerk and as
a Project Coordinator in industries including: Information Technology, Wholesale Trade Non-Durable
Goods, business services and transportation services.
My skills and experiences include: operational management, issue resolution, schedule
maintenance, attention to detail, team work oriented and leadership.
Experience
Kroger, Gainesville, GA June 2015 to Dec. 2015
Cashier
Took payment from customers, Paid out change and cash back orders. Scanned items to ring up
prices, scanned all items so that bill was correct, punched in codes for items without barcodes, and
used debit/credit card machines. Accepted and processed checks, validated checks, assisted other
cashiers with difficult customers, bagged purchases. Handled cash and made correct change,
processed food stamps and other aid vouchers.
Manpower Inc., Bentonville, AR Oct. 2013 to Mar. 2014
Customer Service Assistant/Shipping and Receiving Clerk
Used software tools including: COMS, KIWI, ESP/ULT, FedEx, UPS, LTL
Built product design packets for conversion Product design validation DPR (Dispatch Planning
Report) Reconcile ULT loads to manual tallies, review orders with on hand inventory utilizing the
ULT BB report, view/maintain dispatch loads, finished goods cycle counts, customer service.
Counted items received. Logged items received, labeled items with identification tags, electronic
markers, labeling equipment, stickers, stored items in warehouses. Compared requisition orders with
stock, inspected inventory for damage, recorded damage to stock. Maintained electronic records of
inventories, shortages, used stock cards to maintain inventory control records. Followed all safety
procedures, used basic math.
R & R Solutions, Gravette, AR Sept. 2010 to Oct. 2013
Project Coordinator
Managed IT projects. Planned and updated project schedules, objectives, technologies, staffing.
Directed technical staff, planned project stages, monitored project progress, and ensured that
projects met deadlines, standards, reported on project status, recruited and selected staff, organized
project communication, defined technical requirements, managed client relationships, produced
deliverables to support business goals, dispatched technicians for nationwide roll-outs.
Knowledge sets include: deadlines, deliverables, project coordinator, project planning, project
schedules, project status, help desk and break fix.
Central Fleet, Springdale, AR Dec. 2006 to Sept. 2010
Wholesaler
Sold products including: Used vehicles, followed sales scripts, called potential customers, solicited
orders by phone, explained products in detail, overcame customer objections, recorded relevant
customer information, answered telephone calls, followed up with initial sales contacts.