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LAURIE WINTERS
lwinters40@gmail.com
480-939-1415 (cell)
Objective
I would like a full time long term (Executive) Assistant, people position which I am highly experienced in with
several years (6+ years Complex Executive level to several Executives, several years non-profit) with
my high energy, editing skills, detailed, critical thinking and challenging skills with accurate multi-tasking
which effectively utilizes my professional experience. I am very people oriented and value them with
extensive Executive Assistant experience to CEO, President, CFO, and COO, extensive telecom,
administrative, expense reports, travel arrangements, extensive minute taking and transcribing,
billing, A/P, A/R, payroll, HR, customer service, computer, bank deposits, and balancing, itineraries,
invoicing and expense reports, medical, (Microsoft applications) Outlook, Word, Excel, Publisher,
Access, and PowerPoint) and phone expertise and skills, working with the public, and on a team in
customer service. Scheduling with technology for meetings and events, Board rooms, catering, video
conferencing, and Televideo, GoToMeeting. I have excellent written and verbal communication skills
(correspondence and report, review and composing) with recent college courses taken in communications. I am
highly confidential!!
Experience
Horizon Health and Wellness (formerly Superstition Mountain Mental Health Center), Non-Profit 501 (c ) 3,
Apache Junction, Mesa, Casa Grande, AZ
Aug 2009 – current (6-1/2 years) Received awards.
Position: Executive Administrative Assistant (Complex) to the CEO, President, CFO, and COO’s. Also was
Credentialing Assistant.
 Take all corporate minutes for 3 times monthly Leadership and monthly evening Board
meetings, transcribe into narrative format for team members. I have samples to provide.
 Create all Executive Meeting Agendas and packets for the meetings. Open and close meetings.
 Bookkeeping, billing, expense reports, medical transcription, working with electronic medical record
(CLAIMTRAK) AP, AR.
 Multi-line phone systems and all emails.
 Travel arrangements, public relations with guests, event planning, facilities, catering, speaker, event
budgets.
 Correspondence, review and editing of all documents, mail, email, create professional letters/memos
 I set up all meetings and presentations, PowerPoints, developed all agendas.
 Contract and Credentialing Specialist. Contracts, on the Integration Team pioneering the first
integrated healthcare facility in Arizona. Eligibility, insurance verification and claims, billing.
Worked with all contracts and credentialing with CAQH (entering all info and keeping re-
attested), JACHO accreditation, primary source verification, credentialing and re-credentialing
of all providers, Medicare Part B and A, AHCCCS and Medicaid systems. I did credentialing and
patient eligibility with all Private Insurances, Aetna, MHN, BCBS, Tricare, United Healthcare,
UBH, Humana, Cigna for all medical and clinical providers. Did privileging, licensing and human
resource work including payroll. Maintained credentialing databases. Contacted insurances to
get credentialing updated.
 Licensure for all buildings.
 Billing, A/P, A/R, expense reports, all Human Resource functions.
 Greeting of guests, scheduling.
 Answering of phones on multi line system. Did travel arrangements, televideo conferencing and all
calendars, Outlook and Personal. Experienced in cultural diversity and understanding. I hold a
national background fingerprint card.
 Editing and proofreading so the executives look great! That is my job! Professional and no
errors.
 I am highly confidential with a sense of urgency. I am able to work any and all overtime!
 Interpretation of business periodicals and report writing.

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 Problem solver, analytical.
 Professional representative of the company I am employed at.
(Nonprofit) Company, 5064 County Rd 13, Nisswa, 56468 May 2006 - Sept 2008. 1600+ Membership.
218-963-2564, Joan Gunderman (retired), I was the Office Manager and Executive Administrator with a take
charge attitude with a smile- Managed a team of 11 people on payroll, managed and directed volunteers and
their activities. Top customer service and receptionist duties with multi-line telephone. This was to produce a
positive income in the running of the Company. Created all newsletters, bulletins, welcome letters,
information mailings with mail merge and Microsoft. I did payroll, human resources, accounts payable,
receivable, billing, donations, audits, followup, council meetings, planned and led. Kept up all records in the
computer CMS Software of the membership and customer base, changes. Heavy public contact in person and
by phone 7 days a week. Also a wedding coordinator, planned all weddings, prepared all annual reports,
provided leadership to all whether employees, customers, or vendors. Developed the directory and
periodicals with pictures, history, articles, developed and published. Sold cookbooks, planned blood drives,
new customer dinners and events. Planned all holiday events. Event planner for all seasons of the year for
1600+ customers. I thoroughly loved and enjoyed this position. HIGHLY CONFIDENTIAL POSITION.
USLink, Pequot Lakes, MN (Telecommunications Company) Company was bought out by
shareholders and is now being handled out of Madison, WI. Over 200 employees were laid off due to this. John
Moengen was my Supervisor. Employed June 1999-May 2006.
My title was Business Retention and Developer and CSR.
Managed all business accounts in the Brainerd Lakes and St. Cloud area in person on-site and by phone,
developed billing system for on net and off net customers. Heavy customer contact (external and internal),
reception, billing, set up and visited customers on site all over the Brainerd Lakes and St. Cloud area daily,
selling more products and services, renewal of contracts (300%+). Earned President's Club to Mexico in 2004
and 2005. Earned Achiever's Club in 2006.
Extensive computer (Microsoft applications, outlook), bookkeeping (electronically and manually), customer
and public contact. Multi line phone system. Recorded and set up voice mails for business systems for
customers. Two way radio dispatching. Recorded operator and voice mail messages for customers and
resolved their phone issues and developed new phone systems for new and existing business, highly multi-
tasking position. Set up call center/ACD lines at this position also. I made sure the customer was number one
and happy!
Skills
Executive Assistant to CEO, CFO, COO’s and President. (Over 6 years). Extensive Telecom (6 years), all
Microsoft, Publisher, PowerPoint, Excel, typing at 70 wpm, high speed data entry, no errors, Microsoft Office,
excel spreadsheets, word, outlook, internet, A/P, A/R, HR, multi-tasker, time management, expense reports,
Board meetings, extensive minutes taking and transcription, billing, insurance, ACCESS, fax, copiers, scanning,
expense reports, catering, report writing, editing, event planner, phone systems, very detailed and
dependable. I hold a National Fingerprint Clearance Card.
Education
Anoka Sr. High School, Anoka, MN, National Honor Society Graduate
Anoka Vo Tech, Anoka, MN, Legal Assistant Course
Anoka Ramsey Jr. College, Coon Rapids, MN, Generals
References: Linda Tom, Senior Executive Supervisor, Credentialing and Contracts Supervisor,
480-206-1589 (cell)
Sandy Hammer, Kraus Anderson (long term employee), Circle Pines, MN 763-370-4993
More references available upon request.
I am dependable, detailed and customer and team oriented!My mission is that
each and every customer (internal and external) is taken care of promptly and is
happy and receives the customer support they deserve! I work hard and late if
needed and keep my promises!!! My salary requirements are open.