1. Laurie Tibbits (613) 900-1408
190 Elizabeth Street, Napanee, Ontario, K7R 1B5 laurie.tibbits@hotmail.com
SUMMARY OF SKILLS
Efficient organizational, time management and multi-tasking abilities
Strong team player; able to work alone with little or no supervision
Highly dependable, organized professional with strong communication and problem-solving skills
WHMIS Trained and Safety Oriented
Excellent interpersonal skills, friendly, polite and approachable
Ability to prioritize, remain on schedule and handle pressure with ease
Result oriented individual who enjoys challenges and takes the initiative to learn new skills
EXPERIENCE
Bookkeeping
 Performed accounts payable, receivables and payroll using Simply Accounting
 Completed monthly government reports for GST, PST and Receiver General
 Accurately maintained general ledgers and completed monthly statements Administered pension
plan, benefit insurance plan, payroll source deductions, EHT , WSIB
 Prepared cash disbursements and bank reconciliations
 Dealt professionally with lending institutions for financial transactions
 Calculated and prepared cheques for payrolls, taxes, utilities and other accounts payables
 Assembled data for company accountants
 Arranged for refunds and credits
Office Administration
 Answered inquiries and provided information to customers
 Received and logged complaints, Investigated complaints
 Operated computerized inventory record keeping and re-ordering systems
 Liaised with departmental and corporate officials and with other organizations and associations
 Answered, screened and forwarded telephone calls
 Planned daily, weekly and monthly schedules and handled appointments
 Compiled literature for orientation, training, media kits and promotional packages
 Operated facsimile machines, photocopiers, scanners, printers
Customer
 Handled customer questions and concerns with professionalism, courtesy, and effective problem-
solving techniques
 Recognized for ability to deliver excellent customer service and complete product sales
 Analyzed customer needs and suggestions in order to make recommendations
 Assisted customers with product selection and matching of purchases
 Attended product knowledge classes and utilized information to educate clients and make
recommendations
EMPLOYMENT HISTORY
Bookkeeper – Shelin Pools, Napanee, Ontario 2001-2013
Bookkeeper – Bardon Supplies, Kingston, Ontario 1995-2001
EDUCATION AND TRAINING
A.O.L.C. – Belleville, Ontario 2016
O.S.S.D. – Streetsville Secondary School, Streetsville, Ontario 1982
REFERENCES AVAILABLE UPON REQUEST