Lauren Whitten is seeking a position that utilizes her skills in organization, communication, attention to detail, and customer service. She has over 10 years of experience in various administrative and customer service roles, including as an office assistant for a plastic surgeon and dialysis clinic. She is proficient in computer programs and has experience working with medical software and billing systems. Whitten graduated from College of the Mainland with certification as a medical assistant.

1. Lauren Whitten
2306 Dogwood Street, League City Texas 77573
Cell: 281-301-4695
Home: 281-538-2267
Email: lauren.whitten08@yahoo.com
Summary of Skills:
Leadership abilities
Great with people
Quick learner
Energetic and outgoing
Mature
Excellent communication skills
Attention to detail
Extremely organized
Computer oriented
Education:
Clear Creek High School 2008
League City, Texas
Received my high school diploma.
College of the Mainland
Texas City, Texas
Studied to be a Medical Assistant. Graduated school
program and received my certification.
Experience:
I have worked with SAP software while working for my
father. I help run test programs, data archiving results,
proof read articles, organizing spread sheets for his
presentations, file program results and edit different reports
he gives me. I continue working on and off when he has
work for me to do. I also have years of experience with
reception with a few companies. Also working at several
UTMB clinics during my externship for school. Including
working with patients and computer systems, taking care of
vital signs and readying medical history sheets before
Doctor sees patient.
Work History:
Currently Employed with
SNG Dialysis
June 1, 2016 – currently employed
Marcia Howard 832-340-2404
Administrative Assistant
I run the front desk for this clinic. I answer the phone, fax
paperwork, file, schedule package pickups, coincide with
our corporate office about new referrals from other
hospitals or insurance information, order supplies, put
orders in for labs and get all lab tubes ready, help with back
office reports and data entry. I audit all employee, doctor
and patient charts to keep them up to par. I help the facility
manager with anything she may need.
Most Recently Employed with
South Shore Plastic Surgery
January 24, 2015- May 27, 2016

2. Amber Teague, Dolly Garza- 281-538-6600
Office Assistant
I help run the front desk for an ambulatory surgical center
and a plastic surgeons clinic. I answer the phone, make
appointments, verify medical insurance and claims. On
surgery days I help in the OR cleaning surgical
instruments, sterilizing instruments and case sets, keep both
operating rooms stocked as well as the sterile storage
stocked. I help the nurses with patients prepare for
surgery or after surgery. I am a personal assistant for the
doctor and his wife. I run errands, set up itineraries,
flights, and place orders.
Past Employment
Jonas Fitness
June 1, 2014- November 28, 2014
Dorce Houston- 832-864-1197
Membership Services
I worked in the call center of the a billing software
company. In which I served as a customer service agent for
over 100 gyms in the United States. I answered calls,
questions or concerns about the members gym accounts,
handled all forms of billing such as: taking payments,
refunding payments, correcting billing errors. I would
cancel, reinstate or place on hold all memberships, as well
as looking into any forms of errors and fix them.
La Fitness
June 2010- May 2014
Nijell Sanford 713-893-5986
Operations
I have worked for this company for a little over 4 years. I
worked the front desk reception in the mornings at the La
Fitness here in League City. I checked all members and
guests into the gym, I made appointments, took guests on
tours, answered phone calls, found substitute instructors
when needed, sold memberships or take payments for
them, on occasion even putting up weights or taking out the
trash. Also when needed I worked in the child care as well
with at least 25+ kids at a time.
Kemah Boardwalk Inn
Feb. 2013-Sept 2013
Tina Hare 281- 334-9880
Front Desk Service Agent
I worked as the front desk receptionist. I made reservations,
took phone calls, answered any to all questions about the
Boardwalk since our phone number was the direct line to
the Boardwalk. I have some experience in sales since I sold
amusement tickets, cruises and rooms, I handled all prepaid
reservations such as Expedia, Travelocity, ect. As well as
the commission payment for the company representatives
and took payments from the guests.
Extra-Curricular Activities:
Reading, cooking, working out, visit the Houston
museums, drawing, painting, photography, taking my dog

3. to the park, attend church with my family and explore new
restaurants with my significant other.