1. September9,2016
To whomeveritmayconcern:
Thisis to informyouthatthe applicant,Ms.EleonorSuangco,hasbeenhelpinginourmedical clinic at
Laguna Honda Hospital andRehabilitationCentersince November7,2014 until now as a clinic
volunteer. She completedsofararound720 hoursof volunteerservice atourclinicas of today. She
comesto our clinicweeklyinordertoassistusefficientlywithourdailyclinical andadministrative
operations.She isanhonest,friendly,motivated,reliable,responsible,well-organized, polite,
independent, punctual, andfastlearner,whenevershe performsherassigneddutiesatthe clinic,
reflectingtremendousresponsibilityandproper customerservice.
Her responsibilitiesincludeorganizingandfilingimportantandconfidential employee andpatient
paperworkalphabetically,chronologically,andbydepartment/clinical categories,makingphonecallsto
the North andSouthfloorsfor medical information andpatientnotificationpurposes,answeringphone
inquiries, utilizingoffice equipmenttocopy,fax,anddocumentimportantmedical files, transferringand
escortingpatientsbetweenthe medical clinicandtheirassignedresidentunits,deliveringpatients’
charts back to the chargednurses,conductingpatientsurveys,preparingnecessaryencounterand
patientbillingforms, processingcomputerized dataentryof employees’vaccinationandTB records
throughMicrosoft Office (Word,Excel,andPowerpoint), internet, andOccupational Health
Managementsoftware programs, handlingandsortingincomingandoutgoingmail toandfromour
medical clinic,whichisobtainedfromthe hospital mail room, andmonitoringspecialcase/wandering
patientsattheirmedical appointmentsforpatientsafetyandsecurityissues.
She worksveryefficientlyandenthusiastically,andshe alwaysasksforextraworkto do, once she
finishesherassignedtasks ontime,ensuringthatstandardmedical clinicagendaisinitiativelyandfully
accomplished.She isthe mostwell-manneredandexceptional individualIandthe rest of the medical
clinicteamhave evermetandtrust, and I woulddefinitelyrecommendhertobe consideredfor any
workpositionshe appliesfor,givenmyevaluatedreview of herexcellentandresponsible workethicand
personal conduct.If youhave any furtherquestionsaboutanything pertainingtothe applicant,please
feel free tocontactme anytime atyourearliestconvenience.Thankyouverymuch.
Sincerely,
Bi Huang
Bi Huang,RN
OutpatientClinic
Laguna Honda Hospital andRehabilitationCenter
375 LagunaHonda Boulevard
San Francisco,CA 94116
Tel:415-682-5651 or EXT: 40450
Fax:415-682-5971
E-mail:bi.huang@sfdph.org