1. Lance Kenneth Hodge
870 Haralson Drive  Apple Valley, MN 55124  (678) 818-9308  mcseplusi@gmail.com
Experience:
Bailey Inspection Minneapolis, MN
System Administrator and Technician March 2009 to October 2011
 Hardware repair (servers, workstations and laptops), peripheral equipment and hardware maintenance
 Proactive diagnostics and routine maintenance activities designed to ensure that supported equipment continues
to operate reliably, and efficiently
 Operating system support, network support, antivirus software support and application software support
 Fault tolerance and backups for systems and company network
 Windows Vista, XP, Server 2003
Hewlett-Packard Senate Installs Saint Paul, MN
Field Engineer July 2009 to August 2009
 Installed, configured, and set up laptops, workstations, printers, and PDAs for professional office environment
 Configured devices for Cisco VPN, LAN, IP printing
 Windows Vista, XP, Outlook/OWA
Buffalo Lake Computers Buffalo Lake, MN
Computer Technician September 2004 to January 2005
 Diagnosed and resolved customers’ computer, printer, and network problems
 Upgraded personal computer hardware and software
 Worked with systems running Windows 98, ME, and XP
 Performed general office duties and data entry
Volunteer:
Pleasant Hill Library Hastings, MN
Shelf Reader January 2008 to April 2008
 Shelved and organized books in the computer, encyclopedia, and science fiction section
Twin Cities RISE! St. Paul, MN
Computer Applications Tutor and Instructor Assistant July 2008 to January 2009
 Design file management and computer applications activities for students using MS Office Suite applications
 Work with students one-on-one to achieve significant improvements in their productivity
Education:
Twin Cities RISE! Saint Paul, MN
Professional Development Program 2009
 Communication Skills: Public speaking, appropriate workplace communication including conflict resolution,
feedback, mediation, and teamwork
IT Career Academy Murray, UT
Computer Administration 2001
Received hands-on training and certification with regards to:
 Internet and Network Technology
 A+ and MCSE certifications