1. Lalit Awasthi
Mobile: 9719411304, 8057111101
Email: Lalit.kushawasthi@gmail.com
SYNOPSIS
A professional over 5.8 years of qualitative and enriched experience in Telecom Industry.
Good understanding of Operations, sales, business development & client servicing.
Presently associated with Vodafone South Ltd. As a MIS Executive.
An effective communicator with exceptional relationship management skills with ability to relate to
people at any level of business and management.
CORE COMPETENCIES ACROSS ASSIGNMENTS
Operations/ Service
Preparing reports on processes & business to eradicate the errors and streamlining the business.
To apply technical knowledge and process skills to solve problems and develop solutions,
investigating data issues and reconciliation.
PROFESSIONAL EXPERIENCE
Vodafone South Ltd. (Pay Roll of Adecco) May’12 to till
date
MIS Executive (Location Agra)
Role:
Tracking Functional KPIs and reporting
Monthly Performance review analysis and reporting to ZBM
Preparing all MIS regarding as per the operation needs
Preparing weekly & Monthly presentations for meeting
Preparing MIS reports to monitor movement of key project / business indicators & appraise top
management about the project performance & progress
Audit Point review, monitoring and close in concurrence with sub functional support
Cross functional coordination of functional requirement
Maintaining Prepaid Activation Report for Daily, Weekly, Monthly, & Trend With Last 3 Months for
Entire Agra Zone Prepaid Sales Team.
Maintaining Weekly Target versus Achievement for Prepaid Sales Team.
Sending Business Massage for Entire Agra Zone Related MIS's.
Maintaining Shop MIS on Daily Basis for Entire Agra Zone.
Maintaining Score Card data for Prepaid Sales Team, It Shows the Weekly & Monthly
Performance of Cluster wise, Branch Wise & Zone wise.
• Awarded Spot The Hero May’13 & June’12
• Receive Appreciation Mail from Circle Team
• Appreciation award two times in monthly Sales meet at Agra
2. • Super performance And Teamwork has helped The Branch Win the Yodha Contest.
Idea Cellular Limited. (Pay Roll of Prime One Workforce Pvt Ltd) Apr’11 to
Feb'12
MIS Executive (Location Noida)
Role:
Maintaining MIS Report on Daily, Weekly & Monthly Basis for Voluntary Process.
Data Allocation and Monitoring the Data.
Import & Export Data in Internal Software.
Allocating Data to Field Officers.
Sharing Tele calling Feedback with Zones.
Maintaining Churn VOC.
Additional Retailer/FOS in Smart act/VTOPUP.
Prepared Document Pendency Reports Daily Activities.
Assisting in New Distributor Appointment/ Resignation Process when Required.
Responsible for Distributor/Retailer/FOS mapping in Smart act/VTOPUP for Three Zone Agra,
Aligarh & Firozabad).
Idea Cellular Limited. (Pay Roll of B4S Solution Pvt Ltd) Aug’09 to
Mar'11
Prepaid Customer Care in Service Delivery Department (Location Firozabad)
Role:
Maintaining MIS Report on Daily, Weekly & Monthly Basis for Voluntary Process.
Data Allocation and Monitoring the Data.
Import & Export Data in Internal Software.
Allocating Data to Field Officers.
Handle All VAS Complaint.
Prepared Daily Reports Probable Barring/Unbarring.
Additional Retailer/FOS in Smart act/VTOPUP.
Prepared Document Pendency Reports Daily Activities
ACADEMIC CREDENTIALS
Post-Graduate from C.S.J.M University Kanpur.
Graduate from C.S.J.M University Kanpur.
Intermediate (10+2) from UP Board.
High School from UP Board.
PERSONAL VITAE
Father’s Name : Mr. Subhash Chandra Awasthi
Date of Birth : 10th
Oct-1983
Gender : Male
Marital Status : Married
Nationality : Indian
Languages Known : Hindi, English
Address (Permanent) : Rajpurchungi Shahabad Road Agra
