1. !
Pearlie Aaron Osteen (“Kwajo”)
11540 Chimney Rock Road, Apt. 140, Houston, TX 77035 · 469-856-3555
kwajo117@gmail.com
"
Demonstrated ability to problem solve, leading to client satisfaction
Conversational Spanish, French and Italian
Proficient in MSOffice and Internet Skills
Proficient in Lexis Nexis LAW Pre-Discovery software program
OBJECTIVE:
In order to increase the sales and/or productivity of your company/agency/institution, I am willing to offer my 10+ years of experience
in customer service and clerical to bring a greater awareness to customers/clients about products and/or services.
WORK HISTORY:
!Temp
Robert Half International 2014-present
• Worked as a Customer Service Representative at Regus, at the US headquarters in Dallas, TX, making courtesy calls to
clients renting office space.
• Worked as a Fulfillment Associate at Fusion Logistics in Farmers Branch, TX, in an Amazon Fulfillment Center, helping to
organize and load shipments onto trucks. I also did ride alongs with drivers, to help them deliver packages to customers.
• Worked as an Administrative Assistant at Lee Harris Pomeroy Architects in New York, NY, answering phones, managing
Mr. Pomeroy’s calendar, ordering supplies, signing for packages, sending out mail, scheduling lunch and learn presentations
and opening and closing the office.
• Worked as an Administrative Assistant at JDRF (Juvenile Diabetes Research Foundation) in New York, NY, answering
phones and receiving visitors.
• Worked as an Administrative Assistant at Kenshoo, an agile marketing software company in New York, NY, receiving pack-
ages, keeping the break area tidy, delivering mail to employees and notifying employees of mandatory meetings.
• Worked as a Clothing Store Associate at Bonobos, a high end clothing store in New York, NY, unpacking, folding and steam-
ing shirts, slacks and suit jackets for the opening of their new location.
• Worked as an Administrative Assistant at Jonas Equities, a property management company in Brooklyn, NY, filing tenant
information, answering phones, ordering supplies, stamping and sending out mail, and receiving packages.
• Worked as an Administrative Assistant at Mahalia Jackson Elementary School (Achievement First Crown Heights) in
Brooklyn, NY, calling parents to notify them of the preparation workshop for the state exams.
• Worked as a Fundraiser at Salem Media, a leading radio broadcaster, Internet content provider, and magazine and book
publisher in New York, NY, calling supporters of the radio station to raise money for needy children.
• Worked as an Administrative Assistant at Adprime Media, a network marketing and management firm in New York, NY,
answering phones and receiving visitors.
• Worked as an Office Assistant at ELH Management LLC, a real estate management company in Downtown Brooklyn, NY,
filing paperwork, moving files and helping to process checks.
• Worked as a Project Assistant at CitiStorage in Queens, NY, transporting voting machines and booths to and from various
poll sites in Queens.
• Worked as an Administrative Assistant at International Rescue Committee in Baltimore, MD, assisting refugees and persons
seeking asylum, connecting them to their case managers, and providing them with the necessary
Information needed to assist them in processing their cases.
• Worked as a Scanner/Document Controller for law in Boston, MA.
• Worked as a Marketing Mailer Assistant at Re/Max Advantage Realty, the Richardson LaGrant Group in Baltimore, MD,
placing flyers in envelopes and stamping them.
• Worked as an Administrative Assistant at Career Communications Group in Baltimore, MD (a company promoting signifi-
cant achievement in science, technology, engineering and mathematics professional careers in underserved communities),
answering phones, receiving mail and packages, and placing materials in envelopes to be mailed out to recipients of The
Women of Color Conference.
• Worked an assignment as a Project Assistant at CitiStorage in Brooklyn, NY, transporting Regents exams from the facility to
the proper locations within the 5 boroughs of NYC.
• Worked as an Administrative Assistant at Achievement First Elementary School in Brooklyn, NY, copying and binding ma-
terials for students and teachers, and updating their contact list in Outlook.
• Worked as a Processor at Cox and Kings Global Services in San Francisco, CA, processing visas for the Consulate of India.

2. • Worked as a Directional/Greeter at the 2014 Oracle convention in San Francisco, CA, directing attendees to the registration
area, and giving them basic information about the convention.
• Worked as Front Desk Security at Rose Hotel in San Francisco, CA, checking in visitors and patrolling the premises.
!Cashier
Rite Aid, Brooklyn NY 2011-2014
• Cashiered. assisted customers, performed Western Union transactions,
• Stocked shelves on the main floor as well as scanned and stocked incoming shipments in the stockroom
!!Customer Information Agent
First Transit, Long Island City, NY 2007-2011
• Acted as a liaison between para-transit passengers and dispatchers.
!OTHER EXPERIENCES: 1995-2006
• Worked various customer service and sales positions, as well as took college courses.
!EDUCATION:
• Attended Wilberforce University, Morehouse College and CCNY, but could not finish due to finances.