1. Kutanya Niter
6862 RockBrook Dr. Memphis, TN.
kniter34@gmail.com
901644-3674
Objective To continuemy career with an organization that will utilize my management, supervisory, and
administrative skills. With the motivation and determination to learn new skills and trades as I
progress.
Experiences
Environmental Services
Baptist Rehabilitation Hospital, Memphis, TN
12/6/2014 - PRESENT
Clean and disinfect patient rooms according to hospital standards.
Dispose hazardous materials in their proper compartments.
Mix water and detergents or acids in containers to prepare cleaning solutions according to
specifications.
Resolve customer complaints or problems in a timely manner.
Housekeeping
Quarles Building Services, Memphis, TN
03/04/2014 – PRESENT
Clean offices, dust, and vacuum areas daily making sure health standards are met.
Empty waste baskets and transport other trash to waste disposal areas.
Monitor building premises to ensure occupant or visitor safety.
Order supplies and put in maintenancerequest using CMMS.
Housekeeping Lead
Kellermeyer Building Services, Maumee, OH
08/26/2014 -02/15/2015
Schedule and allocate housekeeping duties for the week.
Clean retail store, maintain floor upkeep (burnish, scrubber, & waxing equipment), and disinfect
restrooms.
Order supplies, keep track of inventory, and put in maintenancerequest using CMMS.
Daily customer’s assessment, meeting quality standards for services, and evaluation of customer
satisfaction or complaint.
2. Patient Care Attendant
Riverdale Living Assistance, Memphis, TN
11/01/2014-01/30/2015
Administer bedside or personnel care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client’s progress and services performed reporting changes in
client conditions to manager or supervisor.
Perform health care related tasks, such as monitoring vital signs and medications under the
direction of registered nurses or physiotherapists.
Care for individuals or families during periods of incapacitation, family disruption and providing
companionship, personal care, or help in adjusting to a new lifestyle.
Supervisor II
University of Memphis, Memphis, TN
08/24/2002-08/26/2014
Overseen 12 supervisors with a total of 250 employees planning and allocating housekeeping
duties weekly.
Coordinate activities with other departments to ensure that services are provided in an efficient
and timely manner.
Inspect and evaluates staff in job performancereviews and guarantee cleanliness of interior and
exterior of the building maintenance.
Timekeeping, order cleaning materials, equipment and maintain adequate inventory supply,
inspect and service cleaning machinery.
Plan and prepare housekeeping budgets.
Resolve customer complaints regarding worker performance or service rendered.
Education Business Management, Accounting, & Administration
University of Memphis, Memphis, TN
08/2010-PRESENT
Communication The ability to communicateinformation and ideas in speaking so others will understand.
Skills CMMS, Microsoft Word, Microsoft Excel, Email software, Kronos system, Floor care, Employee
Training, & Safety precautions
Awards &
Certificates
Building Services Employee Of The Year 2005-2006
3. Certification
References
10 Years of Dedication Services
Business Writing I, Business Writing II, Proofreading & Editing Certificate Series
Hazardous Materials and Waste 3/16/2016- 3/16/2019
Mary Baker University of Memphis
mlbakr@memphis.edu
901-503-4474
Kesha Rogers University of Memphis
Krodgers3@memphis.edu
901-857-9784
Ashontye Howard Carrier
HowardAshontye@yahoo.com
901-513-2544