1. Callcum Technologies
Ph: 0522-4001 200
admin@callcum.com
http://www.callcum.com

2. How IVR Works

3.  Handling Large Number of Calls
 Service in Afterhours
 Enhanced Customer Support
 Complete Cost Reduction
 Prioritize & Manage Re-direction of Calls
Automatically
 Automated Call Processes

4.  Set a Welcome Message for Customer
 Assign Call Rights to Different Departments
 Call Forwarding Facility
 Get All Call Details along with Missed Call
 Record Calls for Future Reference
 Provide Support To Customers also in Offline Mode

5.  Complaint Booking, Distribution & Escalation
 Sales Leads Management
 Help Line
 Outbound IVR Campaign
 Attendance Management
 Feedback System
 Order Booking
 Information System
 Awareness Campaign
 Election Campaign
 Electronic Survey
 Taxi Booking
 Ticket Booking
 Train Enquiry
 Airline Enquiry
 Disaster alerts

6. Callcum Technologies
Address:
L- II/83, Sec-H, Puraniya Chauraha, Aliganj,
Lucknow
Phone
+91 - 0522-4001 200
Mobile
+91- 9044112299/9044113399
Email
admin@callcum.com
Contact Us