Use the right technology to give employees a voice (literally) and make collaboration as friction less as possible. Ensure clear, reliable calling with scalable and secure communications that reduce risk, increase availability, and improve efficiency

1. Ivrbox- Complete Telephony Solution
Smart Receptionist Cloud Based Intelligent Customized
Communication Solution.
Track, Route, Analyze and Maintain Every Subscriber/Calls

3. Features:
 Call Routing
 AD hoc Conferencing
 Call Forwarding
 Call Waiting
 Call Waiting / Caller ID
 Permanent Block / Unblock
 Do Not disturb
 Uniform Call Distribution
 UAE Local Number
 Toll Free Number
 Single Access Number
 Missed Calls Alerts
 Voice mail
 Voice Mail email & SMS Notification
 Mobile App
 Text to Speech
 Call Recording
 Smart Call Tracking
 Sequential, Uniform and Simultaneous
Routing
 Push Reports
 Live Dashboard
 Performance Reports
 Multi User Login & Roll Based Access
 Call Logs
 Multiple Access line
 Multiple Simultaneous Calls
 Conference Management
 API Integration
 CRM Integration
 Fully Customizable Solutions

7. Example Of How IVR works

8. IVR For Restaurants (Case Scenario)
 So what all an IVR can do?
 It offers one single number for all the restaurant chains which makes it easier
for customers to remember it.
 The biggest advantage of using IVR system is it never misses any incoming call.
 With IVR, the management can trace all the incoming calls for up to a
month along with recordings.
 IVR system in can also take orders from clients in both manually and online ways.
 It also helps in book table in advance in a totally automated way.
 For making promotional calls to customer,
 It also auto-built the list of loyal customers who have been ordering and taking
services from the restaurant continuously.

9. Benefits of IVR
 1. Lead Routing -Interactive Voice Response systems are quickly becoming an entirely new
channel that can support your restaurant sales operations and accelerate lead conversion efforts.
 2. Marketing Promotions- Your customer’s IVR experience is no different than any other
interaction with your brand. Proactive marketers know that when inbound calls occur, it’s a
prime opportunity to inject your brand values, introduce a special offer, or deliver a custom
marketing message, while routing them to their requested destination
 3. Payment Processing-One of the more popular and convenient uses of IVR is to let customers
conduct simple transactions, like paying bills or updating account information
 4. Appointment Reminders-When scheduling a customer appointment, be sure to ask your
customers for their phone number so you can send a reminder using IVR technology. Automated
reminders of restaurant reservations
 5. Surveys-Surveys are a fantastic way to garner immediate feedback from your customers and
make informed business decisions based on customer input.

12. Ayaz Ahmed
Business Development Executive
Mobile : 0558304998
Mobile : 0563853835 (What’s App)
Tel : +971 4255 0041
Email : ayaz@aritllc.ae