A detail oriented professional seeking to further my involvement in business operations.

1. Kivvi Rachelle Roberts
1564 Lincoln Place * Brooklyn, NY 11233* 502.415.0841
kivvi.roberts@gmail.com
Efficient professional, with years of experience in the sales and operations capacity.
Education
University of Miami, Coral Gables, Florida
Bachelor of Business Administration, 2007
Major / Concentration: Marketing
Experience (October 2008 - Present)
A.P.C. (New York, NY / February 2012 - Present)
Assistant Manager
⁃ Build, develop and expand clientele relationships
⁃ Train over (20) Key Holders and Sales Associates on store policies and procedures
⁃ Arranged and set up visual displays
⁃ Prepare store and stock for everyday sales and inventory purposes
⁃ Assisted with Press appointments for F/W 2012 collection
Initial Position: Sales Associate (February 2012- January 2013), Key Holder (June 2013- September 2013)
Club Monaco, (New York, NY / July 2011− February 2012)
Visuals
⁃ Outfitted clients according to their needs and occasions
⁃ Assisted Regional Visual Manager to merchandise and refresh store aesthetic
⁃ Merchandised the floor, mannequins, and signage
⁃ Team leader during store flips
⁃ Kept current inventory of stock and non retail merchandise
Initial Position: Stylist (July 2011- October 2011)
Appriss Inc. (Louisville, KY / January 2009- April 2011)
Account Specialist
⁃ Streamlined internal workflow and inefficiencies resulting in improved process turnaround times for our
Partner clients
⁃ Prepared monthly billing report and spreadsheet for one of our biggest clients for the Accounting Department
⁃ Coordinated travel arrangements when need be for Account Executives and Account Managers
⁃ Facilitated processes for trials, proposals, contracts, renewals, and change orders, while liaising with Database
Analysts on behalf of the clients.
Initial Position: Administrative Assistant (January 2009- April 2011)
Skills
⁃ Proficient in Microsoft Office Suite, Microsoft Office for Mac, and Lightroom
⁃ Excellent time management and organizational skills
⁃ Articulate speaker with extensive customer service experience