1. … Continued …
UN I Q U E V A L U E
Territory Management
Budget Management
Product Training
Employee Management
Staff Development
Sales Meeting Leadership
Account Management
Relationship Cultivation
Software Utilization
KIMBERLY ROBERTS
Wellsville, OH
kjroberts123@comcast.net 330.831.9663
SE N I O R SA L ES LEA D E RS H I P PR O F ESS I O N A L – BEA U T Y IN D US T R Y
Sales Team Management | Business Alliance Development | Relationship Development
Consultative, creative, and competitive sales leader offering rich history of
career experience penetrating new territories, developing business-critical
sales training, and leveraging technological acumen to design business tools
essential to delivering improvements in efficiency. Recognized for
positively impacting customers’ businesses by collaborating consultatively
to improve profitability.
Thrive on challenging opportunities to achieve stretch goals and position
employees for opportunities of greater responsibility. Leverage robust sales
acumen to identify areas of growth, create and implement effective sales
strategies, and facilitate sales team and customer team training.
PROFESSIONAL EXPERIENCE AND SELECT HIGHLIGHTS
SALONCENTRIC (formerly Maly’s Midwest) | 2004 to 2015
Division Sales Manager – Ohio, Michigan, and Indiana
Direct Reports: 8 – Managers; Indirect Reports: 80 – Sales Consultants; Sales Budget: $72 million
Conducted monthly sales meetings key to providing new product and brand information, sales performance
results, strategic sales plan details, established sales goals, and any needed employee training/coaching.
Served as webinar facilitator charged with presenting training to sales organizations. Worked closely with
sales team on performance development initiatives and KPI compliance by leading monthly performance
development meetings to ensure success. Supported education in the marketplace by motivating sales team to
promote program/show tickets key to fueling show attendance volumes.
Sales
Reporting
Strengthened sales goal attainment by creating and implementing a sales tracker
reporting tool providing detailed sales information; asked by senior leadership to
implement solution across 2 additional divisions based on positive impact.
Staff Analysis Developed and deployed the Quarterly Business Report (QBR) used to document
staffing details for a total of 3 divisions; instrumental in providing performance
information and KPI data.
Sales Goal
Tracking
Improved manager-level efficiency by conceptualizing, designing, and introducing the
performance development meeting (PDM) form used to change sales employee
numbers and data; automating a previously manual process.
Performance Earned status as #4 Division Sales Manager of 12 by generating $72 million in sales
(2014); fueled year-over-year sales 24%+ from 2013 to 2014.
BEAUTY SYSTEMS GROUP (currently CosmoProf) | 1998 to 2003
Sales Consultant – Ohio
Recruited by professional beauty supply distribution company to establish the Mid- and Eastern-Ohio region.
Collaborated consultatively with salon account decision-makers to drive sales. Cultivated new relationships
2. KIMBERLY ROBERTS | 330.831.9663 PAGE 2 OF 2
with salon owners. Created educational planning strategy instrumental in strengthening stylists’ product and
utilization knowledge.
Territory
Penetration
Grew new territory sales volume to $800,000 in just 5 years’ time by leveraging industry
knowledge and tapping into personal stylist network.
Sales Closing Generated significant product interest by aligning with decision-makers to drive salon
growth; worked collaboratively and consultatively as a true business partner.
MALY’S OF CALIFORNIA | 1991 to 1998
Regional Sales Manager – Southern California (1993 to 1998)
Promoted from Sales Consultant (1991 to 1993) to steer territory growth initiatives. Recognized by senior
leadership for guiding region selling the very most education in the market.
EDUCATION & ADDITIONAL HIGHLIGHTS
EDUCATION Cosmetology Program
OHIO COSMETOLOGY; East Liverpool, OH
PROFESSIONAL
TRAINING
Boot Camp, Over the Top, Step Up, Strive to Thrive
Michael Cole
Over the Top Performance, Goal Setting & Achieving
Zig Ziglar
Life and Wealth Mastery
Tony Robbins
Psychology of Selling, Power of Persuasion, Keeping Customers for Life
Brian Tracy
Summit Trainings, Take Command
Summit Salon Business Center
AWARDS Division Sales Manager, President’s Club Winner – SalonCentric
Sales Consultant Education Award, Sales Consultant Largest % of Increase Award
Sales Consultant Largest Redken Volume Award, Sales Consultant President’s Award
Sales Consultant Commitment to Excellence Award – Maly’s of California
TECHNOLOGY
INVENTORY
Microsoft Office: Excel, Word, Outlook, PowerPoint
Sales Force; Egncia; Concur