1. KIMBERLY AHEIMER
Winterville, NC k.aheimer@yahoo.com (252) 375-7473
S U M M A R Y O F E X P E R I E N C E S
Results-driven, innovative, people-focused professional with more than 20 years of
experience in Business Analysis, Sales and Marketing
Q U A L I F I C A T I O N S & A T T R I B U T E S
Financial and Marketing Analysis
Over 15 years of Budget Preparation, P&L Analysis
and Reporting
More than 8 years of Marketing Analysis and Sales
Forecasting
Analyze, Develop and Implement Plan with a Team to
Expand and Grow Business
Bring Front Line Management Together with
Executive Leaders to Identify Strengths and
Weaknesses in Key Performance Indicators and
Formulate Improvement Plans
Sales Management
More than 16 years of Sales Management
Proven Motivator & Leader
Vision and Focus on Opportunities
Ability to Prioritize and Make Decisions that Maximize
Performance and Outcomes
Able to Solve Complex Challenges Using Structured
Process and Teamwork.
Marketing Management
More than 8 Years of Marketing Management
Develop Realistic Marketing Plan And Strategies
and Consistently Meet Plan Objectives and
Deadlines
Research and Analyze Historical Data to Develop
Cost Models to Support Proposal Efforts
Determine Potential Growth Opportunities
Collaborate with Fiscal Operations to Determine
Pricing Allocations
Project Management
Over 17 Years of Proven Ability to Lead Cross-
Functional Teams
Define and Lead Strategy, Implementation,
Operational Planning and Execution of Projects
Organizational Change Management, Define Roles
and Responsibilities, Communications,
Compliance, Solutions Adoption and Training
P R O F E S S I O N A L E X P E R I E N C E
Suddenlink Communications, Greenville, NC
Sales Operations Manager/Marketing Analysis and Operations Manager August 2013 – April 2016
Directed Month End Analysis meetings for area leaders and senior executives to review performance and establish
plans for future focus/improvement
Led Monthly Strategic Forecasting meetings with senior leadership to determine forecast for all services for the
current month and future months
Communicated forecasts each month to corporate as well as local channel leaders and key user groups
Coordinated with local and corporate Vice Presidents to establish bottoms-up goals for every NC sales channel by
month
Led sales discussions with leaders reviewing sales reporting in monthly meetings
Organized and coordinated team leaders for Marketing Expense budget preparation and presentation as well as
meeting with leaders throughout the year to ensure funds were being used appropriately
Led marketing efforts for all tactics for DTA notification and distribution to customers. Utilized TV cross-channel
spots, channel crawls, direct mail, voice blasts, e-blasts and postcards during this 4 month program to convert all
customers in two systems to all-digital TV
Ensured all offers and scripting were correct for the Sales Wizard on an ongoing basis and acted as a liaison
between local management and corporate IT
2. Kimberly Aheimer Page 2
P R O F E S S I O N A L E X P E R I E N C E
Sales Channel Manager/Direct Sales Manager March 2008 – August 2013
Led cross-functional Project Imagine team, to ensure all departments are aware of every aspect of a region-wide
$40,000,000 system upgrade and coordinate all activities for a smooth transition for employees and customers
Managed growth of the Direct Sales team from 3 representatives to 14 DSRs in a period of 4 years - grew sales by
465% while staffing grew by 367%
Managed Retail team consisting of 1 Supervisor and 14 Customer Care Representatives
Created and managed incentives for all Sales Channels to increase sales
Established a performance improvement plan for Direct and Retail Sales to establish a standard for success
Revised commission structures to provide a threshold of performance and reward for going above expectation
Alltel Communications, Northeastern North Carolina
Retail Sales Manager April 2001 – December 2007
Led a team of up to 9 store managers, 95 wireless consultants and 3 inventory representatives
Drove the success of team sales metrics (115 – 125% above quota on average)
Increased data sales per opportunity by 60% in 6 months, ranking in the top 25% of RSM’s in the company
Maintained budget for team expenditure and reported to the Area President for the financial results of the team
Indirect Sales Coordinator May 1997 – April 2001
President’s Club Award winner 1999 and 2000
Managed and trained 30 independent agent locations
Actively recruited new agents
Alltel Communications, Tallahassee, Florida
Retail Sales Representative – Retention June 1996 – May 1997
Received calls from customers wishing to disconnect and worked to retain their business
Maintained a save rate of 40%, 5% higher than average
Led team in sales of new products and services
Alltel Communications, Dothan, Alabama
Administrative Assistant/Customer Service Representative October 1995 – June 1996
Reported to the General Manager, performing ad hoc administrative duties
Prepared financial spreadsheets for monthly report
Represented the company at charity events. Encouraged co-workers involvement in fund raising events for March
of Dimes, Wiregrass Children’s Home and other non-profits
E D U C A T I O N
East Carolina University, Greenville, NC
MBA coursework
Troy University, Dothan, AL
Bachelor of Science in Business Administration and Marketing
Enterprise State Junior College, Enterprise, AL
Associate of Science in Business Administration and English