1. K E V E N M O R S E
Experienced Operations Manager with over 20 years of experience to ensure
compliance with operational processes. Adept at communicating new/existing policies
and procedures with a high execution rate. Exemplary track record of accepting and
completing multiple projects well within designated timelines.
Operations Logistics Process Improvements Compliance
Team Leading Recruitment/Hiring Interpersonal Skills
EXPERIENCE
Sports Authority
Operations Manager March 1998 – Present
 Assisted District Manager in training new Operations Managers and Team
Leads as well as opening and relocating stores
 Ensured compliance to Califorinia Department of Justice and the Federal
Bureau of Alcohol, Tobacco and Firearms in regards to the handling of all
firearms with no regulatory discrepancies
 Safeguarded the Inventory Control System which was critical in certifying
accurate inventory transfers, vendor defect items were returned promptly and
maintained warehouse physical security
 To eliminate liabilities, maintained strict controls relating to POS which was
monitored using a Return Management System that ranked scores well above
the 95% standard
 Since 2008, ranked the top Operations Manager in the Sacramento District
 Over the last two years, received an average audit rating of 96% which in 2016
was the highest score in the Sacramento District
Soft-Lines Manager September 1994 - March 1998
 Maintained footwear and apparel department focusing on merchandising,
training sales staff and recovery standards
 Oversaw reset of sales floor for seasonal changes
 Was routinely consulted on resets, training and acted as manager on duty in the
assigned store as well as other locations
EDUCATION
September 1984 – August 1986California State University - Sacramento
 Credits towards an Associate’s Degree
TRAINING/CERTIFICATIONS
 Certified Training Manager
 Certified Operations Training Program Manager
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