1. Arshella (Burns) McIntosh
WORK
EXPERIENCE
07/2005-09/06 Integral Youth and Family Program Atlanta, GA
Family Support Specialist
• Using Atlanta Housing Authority (AHA) information and other creative means locate and enroll AHA
families in an individualized program to determine goals and create programs of activity using the AHA
Family Wealth Plan instrument.
• Retains close contact with families while providing counseling and coaching support for family members to
achieve pre-determined measurable goals established by their plan.
• Maintain confidential files of records, activities and accomplishments of each family member. Reports are
updated per contact for the inclusion into the data bank of the program. Prepares reports for and attends
meetings when required.
• Provides guidance to Family Support Assistants assigned to their cases. Participate in the training, working
sessions and internal staff meetings to provide support for families. Perform other duties as assigned by
supervisor or other Integral designees.
• Develop working partnerships with service providers, and other agencies in the wider community as may be
needed to ensure resources for enrolled families.
• Work with the AHA relocation staff, private management staff, and Housing Choice to provide a continuity
of support for families.
08/2003-09/04 La Causa, Inc. Milwaukee, WI
Supervisor for Wraparound Milwaukee Unit
• Supervise 10 care coordinators, including one lead coordinator and two FOCUS coordinators.
• Coordinate services and collaborate efforts with the child welfare, juvenile justice, mental health and
educational systems allowing for community-based alternatives to residential treatment or psychiatric
hospitalization.
• Maintain accountability for all Wraparound Milwaukee Policies and Procedures.
• Provide Care Coordinators with tools to maintain on-the-job-safety
• Maintain employee files, which include the Care Coordinator’s resume and proof of qualifications and
background check and evaluations.
• Complete monthly invoices and summaries specific to the Wraparound program for Director of Social
Services Department, conduct interviews and staff Annual Performance Reviews.
06/2002-08/2003 Children’s Service Society of WI Milwaukee, WI
Care Coordinator for Wraparound Milwaukee Unit
• Coordinated services for youth ages 5-17 and families with severe behavioral and mental health issues with
a CHIPS or Delinquency court order.
• Developed and implemented community strength based plans with families, natural supports and service
providers.
• Facilitated “Plans of Care” and child and family team meetings to insure needs were met, efficiency of
services and success in the community.
• Documented, evaluated and advocated for the child and family team.
• Special duties included supervision of undergrad intern and FOCUS coordinators (program for males
deferred from corrections)
03/2002-06/2002 Red Caboose After-School Program Madison, WI
Teacher
• Interacted, supervised and guided school-aged children after-school.
• Attended weekly teacher’s meetings, developed and implemented plans, projects and field trips
1200 Eugenia Terrace, Lawrenceville, GA 30046
(678)577-1427-C; (770) 338-9299(H)
Email: Arshellamcintosh@gmail.com

2. • Communicated with parents/ guardians of children on a daily basis.
08/1999-06/2002 St. Mary’s Hospital Child Care Center Madison, WI
Child Care Provider/Teacher
• Provided childcare and daily curriculum for children ages 3-months to 6 years.
• Helped children with personal and social skills that prepared them for their next stage in life.
08/2000-01/2002 Community Partnerships, Inc. Madison, WI
Case Coordinator
• Was responsible for caseload of 9 included youth ages 5-17 with severe mental health issues.
• Assembled and coordinated family-centered, culturally competent treatment teams consisting of professionals
and natural supports.
• Facilitated team meetings and family group conferences that would help identify and collaborate with
community resources to build on client’s strengths.
• Developed, implemented and refined culturally competent, goal-oriented and community-based treatment
plans. Documented outcomes and progress of treatment plan.
• Encouraged client and family to take lead and responsibility in treatment process. Made court appearances
to present and support community based plans.
06/1999-02/2000 HCR/Manor Care Rehabilitation Center Madison, WI
Certified Nursing Assistant, CNA
• Assisted adult patients of varying physical and mental abilities in daily and nightly care needs.
• Encouraged patients to be independent and supporting their request for personal time and privacy.
• Charted daily in and out documentation.
06/1999-12/1999 Madison School-Community Recreation Madison, WI
Staff Assistant
• Assisted, assessed, and evaluated adults with mental and physical disabilities in a social setting.
• Provided care and support for cerebral palsy student to enhance social, personal, and communication skills.
06/1998-04/1999 Department of Health/Family Services Madison, WI
Program and Policy Analyst
• Analyzed and researched policies for pharmacy, hospice and community care organizations.
• Revised contracts regarding Medicaid, Community Care Organizations, pharmacy and others.
• Maintained spreadsheets and other statistical processes (including fiscal documents, budgeting).
• Started position as summer intern, progressed to part-time employee.
EDUCATION Class of 1999 University of Wisconsin Madison, WI
• B.A., Sociology
CERTIFICATES
/ADDITIONAL
COURSES
2016 First Aide/ CPR/AED Training of Red Cross
2004 - Disaster Relief Training of Red Cross.
2003 - Completion of Supervision and Human Resource Management course- University of WI-Extension.
.
ACTIVITIES
2009- present Homeschool children ages 3, 6,8 and 9.
2005-present Lead and assistant teacher for First Baptist Atlanta Church, Dr. Charles Stanley
2003 – 2004
• Youth Department teacher, Computer Committee and Outreach Committee at Ephesians
Missionary Baptist Church, Milwaukee, WI.
• Mentor for Amanchi Program through Big Brothers and Big Sisters of Milwaukee.