Updated Resume

1. Kathy-Ann Isaac
1488 Sterling Place, Apt B5
Brooklyn, NY 11213
Home: 718-771-2310 Mobile: 347-571-3959 E-mail:Kmisaac17@yahoo.com
Highlights
• Thrives in independent and collaborative fast-paced work environments
• Strong interpersonal skills and ability to interface with all levels within various business entities
• Strong analytical, organizational and problem solving skills
• Ability to prioritize duties and maintain scheduled deadlines
Professional Experience
Mount Sinai Beth Israel- Center for Health and Healing New York, NY
Senior Practice Assistant 04/2009-Present
• Functions as the immediate supervisor and front-line contact for patients, staff, and doctors’
inquires when manager requires coverage
• Collaborates with 12 nurses and 24 doctors ensuring all parties are informed of daily operations
• Courteously answers and screen telephone calls and call center messages
• Improves productivity and relieves workloads by assisting manager with daily office operations
• Insurance verification online verifying eligibility and current benefits
• Process various referrals online for insurance authorization
• Responsible for processing requests and incoming inquiries for payments by phone, email or mail
• Provides accurate information to patients regarding various modalities of integrative/ holistic
health care services
Beth Israel Hospital-Center for Health and Healing New York, NY
Practice Assistant 04/2004-03/2009
• Check-in patients and provide appropriate registration forms
• Input patient information in IDX billing and Centricity (EMR) system
• Check patients insurances online to verify eligibility and current status
• Process various referrals online for insurance authorization
• Responsible for processing requests and incoming inquiries for payments by phone, email or mail
Winston Staffing, Mount Sinai Beth Israel Center for Health and Healing New York, NY
Clerical Assistant/Clerk 10/2000 -3/2004
• Received and filed request for chart copies, ensuring that requests are billed as appropriate
and filled in a timely manner upon receipt of payment
• Reviewed charts for completeness and followed up on missing documents
• Knowledge of insurance coding
• Sorted, organized, filed and pulled patients charts
• Enhanced effectiveness by assisting management with various duties as requested
New York City Board of Education Brooklyn, NY
Paraprofessional 9/2000-3/2003
• Assisted students with assignments
• Participated and instructed students in activities of daily living and proper hygiene habits
• Implemented daily and weekly programs as designated by supervisors for each student in assigned
groups
• Participated in staff developmental activities
Education
New York City College of Technology Brooklyn, NY
Bachelor of Science: Major: Health Services Administration – Graduated January 2014
Skills: Microsoft Office: MS Word, MS Excel, Power point, Outlook; Centricity, IDX Billing System,
JACHO, Care Core, HIPPA Compliance

2. References furnished upon request