1. KAREN KINGSBURY
7208 Hidden Creek Dr.,Charlotte,NC 28214 | 704-458-3167| karenmk71@gmail.com
Summary
Eighteen years of projectmanagement, forecasting,schedulingand process
managementexperience. Skilled in allaspectsof managinga businessincluding
forecasting,scheduling,planning, vendorand assetmanagement,procurement,
development,deliveringlogistics,assessmentof strategies,and quality control. Proven
ability to build cross-group,cross-cluster and global relationshipsandpartnerships.
Computer Skills
Software
MicrosoftTechnologies,SharePoint, MicrosoftProject,MicrosoftOffice,MicrosoftExcel,
MicrosoftWord,Cloud Computing,EnterpriseSoftware,OneNote,MicrosoftExchange,
MicrosoftLync,AspectSchedulingSoftware,QuickBooks,AutoTask.
Experience
October
2014-Present
ITProjectCoordinator,Versiant
Responsiblefor coordinating,organizingandscheduling projectactivities,under the
direction of a ProjectManager andProjectDirector.
Useprojectschedulingand control toolsto monitor projectplans, work hours,quotes,
budgets and expenditures.
Effectively and accurately communicaterelevantprojectinformationto theclientand
projectteam.
Proficientinall areasof vendormanagement,includingtheapplication of basicfinancial
and accountingpractices.Specializein managingrelationswith both smallerand larger
vendors.
Improved supply chain by maintaininga vendormanagementinformation repository to
enabletheability to research,interrogate,analyze,trend and createreports.
Maintained recordscontaininginformation regardinglicenses,warranties,and service
agreements for thecompany and customer ITHardwareAssets.
Responsiblefor allmaterial and equipmentneeds for ongoingprojects including
managingpurchasing,controllinginventory,creatinginvoices and overseeing
operations.
Resourceful problemsolverwith strongorganizational skillsand a demonstrated ability
to work well with peopleatall levelsof an organization.
February
2008 –
December
2012
Schedulingand ForecastingSpecialistfor MicrosoftGlobal EscalationsGroups, CompCon
Tech/MicrosoftVendor
Optimized dailyschedulesfor global operationsfor several businessclusterswithin
Microsoft.

2. Page2
Provided forecastingto better utilizestaffingto meet businessneeds.
Created,managed and maintained on call schedulesfor several workgroups.
Manageprocessesto makebusinessmoreefficientfor managersandengineers.
Monitor several businessclustersto correctly adjustteams to better utilizestaffing
needs.
Providetrainingto managersandengineerson Aspectschedulingupdates.
Conductregular quality control meetings pertainingto pilotlaunches.
January 2005
– December
2007
OfficeManager/ExecutiveAssistant, Charlotte’s PremiereHealth Care
Managed and maintained day to day operationsof a busymulti provider healthcare
specialty office.
Monitor and order medical officesuppliesandequipment.
Develop,implementand maintainofficepoliciesand procedures. Ensureall licenses
and trainingareup to date.
Supervision of patientscheduling,registration,financial counseling, medical records,
billingandcollections,dataentry and processing,
Collected timesheets and called in weekly payroll.
Manageand ensurecompliancewith insurancecontracts,healthcare regulations,
medical lawsandethics.
February
2002 –
December
2005
PatientServiceRepresentative, Mid CarolinaCardiology
Collected medical payments,copays,and deductiblesfor officevisits and procedures.
Posted charges,filed insuranceand daily balancingof thebooks.
Handled priorauthorizationsfromdifferentinsurancedepartments.
Assisted with creatingand updatingpatientforms.
Scheduled patientappointmentsand procedures.
Education
August1989
– May 1992
Emergency Medical Care, WesternCarolinaUniversity