Corporate profile, competences, knowledge, experience, resources, references … what we know, what we can, what we plan, how we operate, what we support

1. … what we know, what we can, what we plan,
how we operate, what we support

2. - established in March 1991
- IT business solutions focused
- own brands and strategic partnerships (IBM mainly)
- self efficient team, external branch specific experts
- IBM collaboration platforms and own applications
- full meaning support and engaged outsourcing offering
- profitable for all these 24 years
- over 200 applications developed and implemented
The company profile

3. - IT solutions dedicated for business and public sector
- ISV and added value provider
- consultancy, development, implementations, support
- business advisory and trainings
- own brands and branch specific solutions
- strong competences and skills focused on business IT
- full featured and self improving support environment
- own spin off companies in most promising areas
- outsourcing and recurrent revenues business models
The strategy

4. - about 20 people working in basic team
- several branch specialised consultants cooperating
- all human resources located in Torun, Poland
- 2 offices (one in local technological park)
- Team consist of consultants, developers and engineers
- 3 vertical depts: sales, development, technical services
- internal back office manager
- all supporting services outsourced (accountancy, legal)
The Team

5. - IBM Notes Domino applications development
- IBM Xpages development
- IBM Connections and other IBM groupware solutions
- web services interfaces to variety of systems
- SAP, Oracle, MS SQL and other systems interfaces
- technical and functional support experience
- fluent English speaking support team
- project management
- international teams project experience
Skills and competences

6. - back office documents workflows
www.sscmaster.com
- railway industry dedicated solutions
www.translinkamster.com
- Insurance brokers solutions
www.xbrokermaster.pl
- Technical support manager services
www.teamventor.com
- BPO/SSC outsourcing
www.linkspot.pl
- project management tools (Microsoft, Trilog, Genius)
- business consultancy and analytics
Solutions & services

7. - technical and functional support team & tools
- internal and external supporting systems
- ticketing, remote access tools, reporting etc.
- SLA based supporting contracts
Support environment

8. - project oriented organisation
- flat hierarchy, directly accessible resources
- customer centric processes management
- young and highly motivated team
- direct and friendly relations culture
- self learning and open minded approach
- innovative thinking and good communication
Organisation

9. - IBM Notes Domino infrastructure
- IBM Connections infrastucture
- project management software tools
- technical support tools (N-able, AutoTask, others)
- internal documents workflows and CRMs on place
- servers, laptops and mobile devices used heavily
- locally based ERP system, interfaces etc.
Tools and systems

10. - own hardware and systems (servers, LAN, peripherals)
- training equpiment (about 40 laptops for the purpose)
- 2 local external data centers used (Exea, Data Invest)
- development servers and applications on place
Assets and resources

11. Dedicated projects
Salzgitter Mannesmann Stahlhandel (German company)
Interhandler (Dutch company)
JMS
Aniro
Branch dedicated solutions
xBroker Master - software solutions for insurance brokers
FST Management
STBU
Biskup&Joks
Mecenas - software solutions for attorneys offices
Kancelaria TEBI
Kancelaria Węgierski
Back office solutions projects (accounting, HR, management and workflows areas)
Ministerstwo Gospodarki RP (Polish Ministry of Economics)
Neuca S.A.
NAFA Szczecin (Canadian company)
Riello (Italian company)
Nova Trading
Koleje Bałtyckie
Cluster projects (clusters of companies)
Klaster Horeca www.grupahoreca.com
Klaster Hanza Inwestycje www.hanzainwestycje.pl
Localisation projects (Polish versions of the software):
ExtraComm, Canada - localisation project on Out-Of-Office agent for IBM Notes/Domino
http://www.extracomm.com/Out-Of-Office-Manager
3K IT.d.o.o. - Slovenia - localisation project on IBM Notes/Domino reporting tool
named 3K Report Tool
http://www.3k-it.si/en/report-tool/product/product-overview.html
TRE, United Kingdom - localisation project on the flagship product - TREsim
http://www.trerail.co.uk/products-services/tresim/
References

12. Contact
Let’s take the challenge together

13. Gallery