1. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
1
ROLE PROFILE – LOGISTICS / TRANSPORT ADMINISTRATOR
This is the role profile in a normalised situation and it recognises only the core responsibilities.
JOB PURPOSE
To co-ordinate the land-based movement of raw materials.
MEASURABLE OUTPUTS PRIORITY WEIGHTING BSC AREA
1. Accurate, timely product movements INTERNAL BUSINESS PROCESSES
2. Cost containment FINANCE
3. Risk management RISK
4. Stakeholder engagement CUSTOMER
5. Effective teamwork, self-management and alignment with group values LEARNING AND GROWTH
TECHNICAL KNOWLEDGE AND SKILL REQUIREMENTS OF ROLE
General (pre-requisite) Organisation (induction) Role (foundational knowledge) Changing knowledge requirements
 Problem solving and analytical skills with high attention
to detail
 Sound judgement, prioritisation and decision-making
skills
 Strong influencing and negotiation skills
 Self-driven, motivated, resourceful and persistent
 Sound planning, self-management and organisational
skills with an ability to work independently and in a
team
 Able to manage stress, pressure and tight deadlines
Technical Pre-requisite
o Knowledge of logistics planning and movements to
understand how to move product quickly and cheaply
o Risk analysis and management skills
o Business and financial acumen
o Knowledge of the MS Office suite
 Sound understanding of Wilmar International
and Wilmar SA’s brand, values, vision, strategy
and culture: The Wilmar Way
 Wilmar group sustainability and
environmental policies
 Express and implied ethical responsibilities
 Sound understanding of the group structure
and business flows
 Understanding of the bank’s revenue, cost and
capital drivers
 Strong relationships and a sound
understanding of clients’ needs and
constraints
 Technical market knowledge to be able to
negotiate better rates
 Knowledge of commodities
 Trust and support of all internal
stakeholders
 Trading and risk disciplines
 Relevant systems, processes, policies,
procedures and work flows
 Contract and performance requirements
 Rates
 Stock availability
 Vehicle availability
 Macroeconomic movements
 Evolving technology
Compliance Requirements
o Position limits
o Wilmar International’s standards, guidelines and
group policies
o Relevant regulatory directives
o Internal audit requirements
Education and Qualifications Relevant degree (e.g. B Comm Transport Economics) or 5+ years’ relevant experience
Experience 2+ years’ logistics experience
SST level Service (Paterson C3)
Internal Stakeholders Trading , Operations, Inventory and Finance teams, plus sister companies
External Stakeholders Clients and logistics partners
Profiling delegates Kagiso Mangoedi, Aidan Dowdle, Simon Abendanon and Ayanda Sotubu
Profiler Cathy Farlam Ashton
Date 9 September 2016

2. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
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DESCRIPTION FOCUS FOR SERVICE LEVEL
Service (SST 2)
 Broad goals are clearly defined
 80% of the work draws on past
experience, 20% may be new
 Concrete and theoretical
 Draws on specialised knowledge
 Use discretion and informed judgment
to evaluate options within broad
theoretical guidelines
 3 months to 1 year for the most
complex typical task
 Works under broad guidance & evaluation
 May have responsibility for the results of others
 Co-ordinates more than one task at a time
 Uses informed judgment to evaluate options
 Communicates across departments
ORGANOGRAM
Trader Veg OIls
Logistics and Transport Co-ordinator

3. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
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KEY OUTPUTS SUCCESS MEASURES INPUT / BEHAVIOURS COMPETENCIES MEASUREMENT METHODS
1. Accurate, timely
product movements
1.1 Successful fulfillment of client
contracts
1.2 Accurate, on-time deliveries
and invoicing
1.3 Client satisfaction / clients are
able to fulfill their planned
production targets
1.4 Favourable transportation rates
1.5 Minimised storage costs
1.6 Accurate, updated SAP records
1.7 Achievement of profitability
targets
 Plan movement of product by assessing tonnage, group / customer
demand and intake restraints
 Understand and plan around cyclical high periods and production and/or
contractual restraints
 Request and analyse rates from reliable transporters
 Negotiate rates with chosen transporters, and liaise with Trader to apply
judgement to decide the best rate
 Once movement starts happening, liaise with end customer (group or
client) to arrange offloading, displaying awareness of constraints at
different offloading points
 Prioritise offloading based on demand and logistics constraints, matching
these priorities with transporters’ rates and availability
 Liaise with Contract Administrator to organise release of the particular
commodity with the tank terminal
 Liaise with transporter (e.g. every six, twelve or twenty-four hours) to
determine their ETA to be able to notify customers in advance if there is a
delay and be able to adjust planning accordingly
 Analyse transporters’ invoices by checking and reconciling rates and
tonnage and approve for payment; if there is an issue with an invoice,
make a decision on the way forward and negotiate with the transporter to
resolve the query
 Liaise with inventory team to ensure internal movements are correctly
recorded and reconciled on SAP
 Negotiate accepted weight loss thresholds with transporters at the onset of
the negotiation; on identifying a weight loss, flag discrepancies and raise
recovery invoices
 Analysis
 Planning and organising
 Influencing and negotiation
 Business insight
 Commercial orientation
 Judgement and decision-
making
 Teamwork
 Customer responsiveness
 Drive
 Problem solving
 Rule orientation
 Attention to detail
 Waybridge tickets at place
of loading and place of
discharge
 Tracking reports from
transporters
 Online release forms
 Proof of deliveries
 Transporters invoices
 Recovery invoices
 Client contracts
 SAP data
 Formal and informal
feedback
2. Cost containment 2.1 Favourable transportation rates
2.2 Minimised storage costs
2.3 Reduced cost of sales
2.4 Achievement of profitability
targets
2.5 Enhanced system and process
efficiencies
 Display ongoing cost consciousness in:
 Planning optimally to ensure client contracts are fulfilled
 Negotiating optimal rates with transporters
 Moving product as quickly as possible to minimise storage and
interest charges
 Identify opportunities to enhance process efficiencies
 Analysis
 Attention to detail
 Commercial orientation
 Influencing and negotiation
 Balance sheet and income
statement

4. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
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KEY OUTPUTS SUCCESS MEASURES INPUT / BEHAVIOURS COMPETENCIES MEASUREMENT METHODS
3. Risk management 3.1 Minimised losses through
proactive risk mitigation
3.2 No significant breaches, fines
or penalties
3.3 Satisfactory audits with
minimised internal and
external audit issues
 Maintain awareness of the risks associated with the land-based movement
of raw materials in order to be able to manage, mitigate and pre-empt risks
where possible
 Manage risks with each client (e.g. transportation delays / production
and/or contractual constraints)
 Maintain awareness of and comply with internal risk and compliance
frameworks
 Analysis
 Business insight
 Commercial orientation
 Judgement and decision-
making
 Analysis
 Problem solving
 Monitoring
 Formal and informal
feedback
4. Stakeholder
engagement
4.1 Sound working relationships
that facilitate the achievement
of business goals
 Collaborate with team members to ensure clients’ needs are met
 Engage with clients to be able to plan around their needs and constraints
 Be proactive in building and maintaining relationships with external
stakeholders for the benefit of the business, particularly in terms of
negotiating priorities and outcomes
 Teamwork
 Customer responsiveness
 Drive
 Influencing and negotiation
 Relevant MI and reporting
 Formal and informal
feedback
5. Effective teamwork,
self-management and
alignment with group
values
5.1 Achieves results through
strong internal and external
relationships
5.2 Remains current in area of
expertise and industry
 Act in ways consistent with Wilmar’s brand and core values:
 Quality
 Cost
 Safety
 Service
 Trust
 Systematic
 Model Wilmar’s desired character and leadership traits
 Handle stress in ways that do not negatively impact others
 Act in an ethical, transparent and morally defensible manner, including
highlighting unethical practices
 Continually share, debate and communicate learnings
 Flag and debate issues constructively
 Promote co-operation in working with others to achieve shared goals
 Display skill at mentoring/coaching others and resolving conflict
 Drive
 Teamwork
 Commercial orientation
 Customer responsiveness
 Excellence orientation
 Problem solving
 Informal and formal
feedback
 Performance feedback
COMPETENCY SUMMARY TABLE (CRITICAL COMPETENCIES HIGHLIGHTED)
COGNITIVE PERSONAL INTERPERSONAL COMMUNICATION FUNCTIONAL
LEADERSHIP
(SELF AND/OR OTHERS)
Judgement and decision-making Drive Customer responsiveness Influencing and negotiation Business insight Planning and Organising
Analysis Excellence orientation Teamwork Commercial orientation
Problem solving Rule orientation

5. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
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COGNITIVE
Judgement and Decision-making
 Identifies key information and data needed to support decision-making
 Identifies relevant information to diagnose problems and inform important decisions
 Uses relevant organisational rules and guidelines in organising information
 Carefully weighs information for its ability to contribute to operational efficiency
Analysis
 Uses data to diagnose and establish trends
 Conducts analysis and interpretation of information that impacts the business in the next 6 months to 1 year
 Monitors data gathering to ensure consistency and accuracy
 Provides recommendations for offering a better service or product based on own interpretation of data gathered
Attention to Detail
 Pays attention to accuracy of information to solve operational challenges
 Evaluates existing practices for accuracy and compliance to organisational guidelines
 Diagnoses causes of inconsistencies and inaccuracies in relevant data
 Improves the accuracy of information by applying specialist knowledge or methods
Problem Solving
 Understands the potential consequences of operational problems
 Diagnoses root causes of problems
 Breaks down complex problems into manageable parts to address root causes
 Escalates problems that have a greater impact than own area of specialisation
PERSONAL
Drive
 Approaches everything with energy (highly self-motivated)
 Takes ownership and accountability for achieving results
 Takes immediate action when confronted with a problem; proactive in suggesting ways to meet current and anticipated needs
 Volunteers for additional tasks and assignments beyond expectations of own role
Excellence Orientation
 Leads by setting an example of hard work and follow-through in accordance with quality standards Sets clear quality
standards for team and motivates people to perform
 Monitors the work of subordinates and/or peers to identify errors and omissions. Provides feedback to improve performance
 Seeks to improve team performance by finding ways to enhance standards of quality and efficiency
Rule Orientation
 Disciplined and systematic in following rules and procedures
 Able to apply discretion and informed judgment within the rules
 Meticulous in following processes and procedures and documenting and communicating these (as required)
 Uses processes and procedures to maintain performance and transparency
INTERPERSONAL
Customer Responsiveness
 Actively seeks information to understand customers' circumstances, problems, expectations and needs
 Remains calm and respectful if clients become challenging or demanding
 Finds ways to exceed the expectations of customers
 Coaches others about the importance and application of customer and client service
Teamwork
 Demonstrates and demands personal commitment to team's goals
 Participates in creating a strong spirit of teamwork and co-operation
 Friendly and approachable; treats others with courtesy and respect
 Provides constructive feedback to team members to improve team performance

6. Draft profile V1
Role profile generated by Omnicor (Pty) Ltd Copyright© Omnicor 2016, all rights reserved.
6
COMMUNICATION
Influencing and Negotiation
 Listens and probes effectively to understand others' views and ideas; anticipates their objections
 Builds arguments based on reason and logic
 Stays focused on resolving issues without getting stuck in personal issues and attacks
 Seeks and achieves win-win solutions
FUNCTIONAL
Business Insight
 Demonstrates specialised knowledge of own and industry standards and activities
 Displays understanding of how his or her role links to the larger process
 Identifies and manages risk
 Understands enablers and obstacles to business growth and how his or her role addresses this
Commercial Orientation
 Seeks to understand customer needs and finds a commercially viable solution
 Able to reason logically by applying numerical functions
 Displays confidence in deciding a course of action based on commercial analysis
 Can explain mathematical information to a non-financial audience
LEADING / MANAGING
Planning and Organising
 Displays skill in planning and prioritising to achieve specific goals
 Skilled at developing contingency plans (remobilizing, re-planning, re-prioritising)
 Translates objectives into measurable plans, milestones and timescales
 Prioritises demands and workload to make efficient use of resources