Presentation slides on Microsoft's Business Productivity Online Suite presented at the Exchange Summit, 16th December 2010 at Technology Park Malaysia, presented by Sistem RKK. www.srkk.com

1. Business Productivity with Microsoft Online Services Phang Wai Yin System Solutions Consultant phangwy@srkk.com

2. IT ChallengesCustomers tell us… I need my IT costs to be lower and more predictable… I want to give users the features of the latest platform but we don’t have the resources to upgrade right now… I need to free up my IT staff to work on strategic projects instead of maintaining existing systems… Our IT budget isn’t big enough to get the advanced security and redundancy we need…

4. Reduces maintenance requirements

5. Enables IT staff to focus on strategic work

6. Makes costs regular and predictable

7. Can reduce operating and capital expenses

8. Pricing includes both software and hardware

9. Helps IT adapt to mergers and acquisitions quickly

10. Makes it easy to extend services to new parts of the workforce

11. Provides advanced reliability and security

12. Gives users access to the newest features“Enterprise e-mail is a complex but essential utility…Offloading this burdensome operation allows IT organizations to focus on solutions that can offer business advantages.” – Larry Cannell, Burton Group

13. Power of Choice: Software + Services User Managed IT /Partner Managed “Live” “Online” On-premises Uniform Service Individuals/SOHO Ad-supported/Subscriptions Most Flexibility and Control Organizations Subscriptions/Licenses Cloud Based Services Enterprise software delivered as a service “Desk-less” offering for users with limited needs Rich, enterprise software providing the most capability Consumer or SOHO focused offering Provided by Microsoft Provided by Microsoft (or a partner) Run by Customer Phones PCs Browsers

14. Microsoft Online ServicesEnterprise software delivered via subscription services and hosted by Microsoft Business Productivity Online Suite “With Online Services, we are able to reduce our IT operational costs by roughly 30% of what we’re spending now.” – Ingo Elfering, VP of IT Strategy, GlaxoSmithKline “Microsoft Online Services gives us the reliability our employees and customers demand.” –DerkRietveld, CEO, annatommie

15. SharePoint Online Key Features

16. Office Communications Online Key Features

17. Office Live Meeting Key Features

18. Hosted Service On-Premises Exchange Online: Trusted, Familiar and Robust Co-Existence Powered by the world’s leading email server Operated by the Exchange engineering team Leverages years of investment in enterprise email

20. Support via phone, Web, and e-mail

21. Active Directory synchronization

22. Anywhere access from a variety of devices

23. Large mailbox sizes with flexible policies

25. Multi-layered antivirus and spam filtering

26. Archive and encryption services available

27. Coexistence between online and on-premises

28. Comprehensive data migration tools

31. Support for popular mobile devices

32. Self-service remote device wipe

33. Hosted Blackberry service also available*Apple Windows® Phone Palm/HP Nokia

34. Business-Class MessagingLarge mailbox sizes 25GB default allocation per user Mailbox sizes can be customized per user Pooled storage at company level Additional storage available for purchase Flexible send warning policy

35. Business-Class MessagingRobust collaboration features Distribution lists Company directory Shared contacts Delegate access Conference rooms

36. Simplified ManagementUnified administration Manage subscriptions Provision users Reset passwords Configure services Get help and support View service health Access tools and resources

37. Simplified ManagementActive Directory synchronization Directory Sync tool installed on local server Synchronizes on-premises Active Directory with Microsoft Online Simplifies user provisioning Powers unified global address list

39. Financially-backed SLA

40. 24x7 IT pro support via phone, Web, and e-mail

43. Integrated IM and presence in OWA

44. OWA side-by-side calendar view

45. Shared nickname cache for OWA and mobile

46. Conversation view

47. MailTips

48. Personal archive

49. Voice mail with unified messaging

50. Federated calendar sharing

51. Mobile free/busy lookup

52. SMS synchronization

53. Over the air update for Outlook Mobile

55. Anywhere AccessOutlook Web App experience IE, Firefox, and Safari support Integrated IM and presence Enhanced search, filters, favorites Side-by-side calendar view IM and presence integration with Lync Online or Lync Server

57. Granular calendar permissions

58. Resource mailboxes (conference rooms)

59. Out of OfficeMultiple calendars Scheduling Assistant

61. Removes the need to manage voicemail infrastructure

62. Gives users a single inbox for email and voicemail

63. Provides the latest features of Exchange Unified MessagingInline player Voicemail preview Caller ID *Hosted voicemail not available in all regions during Beta

64. Security and ReliabilityHighly secure, private and reliable e-mail services Hardware, network, and datacenter redundancy (N + 1) Geographic site resilience Multi-layered data security ITIL/MOF operational practices CyberTrust certified Secure access via SSL

65. Security and ReliabilityGeo-redundant datacenters Netherlands Ireland Virginia Washington Hong Kong Singapore Current datacenter locations

66. Security and ReliabilityBuilt-in virus and spam protection z Internet High-accuracy spam filtering Multiple virus-scanning engines Covers inbound, outbound, and internal messages Included with Exchange Online subscription

67. COPY Security and ReliabilityArchiving and e-Discovery z Internet Internal Mail COPY Auditor, Outside Counsel Access End User/Admin Access Exchange Hosted Archive can be added to provide advanced e-Discovery capabilities Journaling e-mail to other archiving systems is also supported

68. Optimized for Software+ServicesDeploy in the way that best fits your business needs COEXISTENCE On-Premises Cloud Service PC PHONE WEB Consistent User Experience

69. Deployment FlexibilityCoexistence capabilities HQ Branch Office Exchange Online can coexist with Exchange Server on-premises All users share the same domain name and global address list Enables easy pilot deployments and smooth migrations Gives you the flexibility to segment your workforce

71. Directory Sync keeps address lists and groups up to date

73. Tool is installed on-premises

74. Migrates all mailbox items (e-mail, calendar, contacts, and tasks)

75. Administrator can move users individually or in bulk

77. 500 MB mailbox

78. Same antivirus and anti-spam protections

80. How It Maps to Microsoft Products

81. Key Differences Service and Support Microsoft provides 24/7 multi-lingual phone support. Google doesn’t. Security Google doesn’t support the ability to send e-mail securely between users with rules such as ”don’t forward” or ”view only”. Microsoft does. Offline Access Google’s browser add-on solution isn’t supported by its SLA and doesn’t allow you to create or edit documents offline—the Microsoft solution does. Outlook Support Google provides only partial synchronization and in some cases requires users to manage two different inboxes. Microsoft fully supports Outlook both online and on-premises. Application Features and Interoperability

82. Retail USL PricingBPOS Standard Exchange Online Standard $5.00 Business Productivity Online Suite Includes: Exchange Standard SharePoint Standard Office Communications Live Meeting Standard $10.00 Office SharePointOnline Standard$5.25 40%off Office Communications Online (IM and Presence)—Not in V1$2.00 Office Live Meeting Standard$4.50 25% off Exchange OnlineDesklessWorker $2.00 Deskless Worker Suite $3.00 SharePoint OnlineDeskless Worker $2.00 BPOS Dedicated requires additional Service Subscription License (SSL) including first 5000 seats Pricing above does not include volume discounts and Step Up discount 36

83. Announcing Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

85. Offering Details  Current Feature Future Release Features Deskless Standard Features Deskless Standard Client & Mobility General Coexistence Security & Compliance Migration Extensibility Online Portal UM & Fax 2 Only OWA Light is supported on Firefox and Safari browser 1 Can integrate with on site deployment of Rights Management Service