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Business Productivity Online SuiteProof of Concept Program<br />Partner Logo<br />Goes Here<br />
Agenda<br />Welcome<br />Introduction to the Business Productivity Online Suite<br />Trial Account Configuration<br />Migr...
Welcome<br />
Objectives<br />Understand what the Business Productivity Suite (BPOS) of Online Services is and how it can address your b...
Why Engage in a Proof of Concept Program?<br />Offers a proven roadmap to ease your adoption<br />Helps demonstrate why Mi...
What You Get from the Proof of Concept<br />Customized resources to streamline your move to BPOS<br />Evaluation Plan<br /...
Microsoft Partners Guide You from Beginning to End<br />
Introduction to the Business Productivity Online Suite<br />The BPOS Set of Services<br />Matching Services to Your Worker...
What Is the Business Productivity Online Suite?<br />A set of hosted messaging and collaboration solutions hosted by Micro...
Exchange Hosted Services
Microsoft Dynamics® CRM Online</li></li></ul><li>Why Use the Business Productivity Online Suite?<br />Benefits for IT admi...
Worldwide Availability<br />Markets<br /><ul><li> Australia
 Austria
 Belgium
 Canada
 Denmark
 Finland
 France
 Germany
 Ireland
 Italy
 Japan
 Netherlands
 New Zealand
 Norway
 Portugal
 Spain
 Sweden
 Switzerland
 United Kingdom
 United States</li></ul>Service Portal<br />Languages<br /><ul><li> English
 French
 German
 Spanish
 Japanese</li></ul>Data Centers<br /><ul><li>United States
Dublin
Singapore
Amsterdam*
Hong Kong*</li></ul>*Data centers used for   geo-redundancy <br />
Microsoft Data Center Locations<br />Amsterdam<br />Dublin,Ireland<br />Chicago, Illinois<br />Quincy, Washington<br />Eur...
<ul><li>Business Messaging Capabilities
E-mail, shared calendar, and contacts
25 GBmailbox storage per user
Anywhere access
Mobility with Microsoft ActiveSync® devices</li></ul>What’s in Exchange Online?<br /><ul><li>Security and Availability
Built-in antivirus and anti-spam via Forefront Online Security for Exchange
Multi-layer data protection
Optional compliance archiving
Flexible Deployment
Online and on-premises coexistence
Active Directory synchronization
Data migration
Supports both standard and Deskless workers
Simplified Management
Intuitive Web-based Administration Center
Use your own domain
Single sign-in access to services
Always up-to-date software</li></li></ul><li><ul><li>SharePoint Capabilities
Collaboration
Intranet portals
Enterprise content management
Search
Business process forms
Security and Availability
Access Control and antivirus
Multi-layer data protection
Data backup
24x7 support
99.9% Service Level Agreement
Flexible Deployment
Online and on-premises coexistence
Data migration
User segmentation
Supports both standard and deskless workers
Simplified Management
Unified Administration Center
Single sign-in access to services
Always up-to-date software
Recycle Bin</li></ul>What’s in SharePoint Online?<br />
What’s in Office Live Meeting?<br /><ul><li>Web Conferencing
Engage audiences in online meetings
Streamline communications
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BPOS

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BPOS

  1. 1. Business Productivity Online SuiteProof of Concept Program<br />Partner Logo<br />Goes Here<br />
  2. 2. Agenda<br />Welcome<br />Introduction to the Business Productivity Online Suite<br />Trial Account Configuration<br />Migration Overview<br />Additional Resources<br />
  3. 3. Welcome<br />
  4. 4. Objectives<br />Understand what the Business Productivity Suite (BPOS) of Online Services is and how it can address your business needs<br />Discover the benefits of working with a Microsoft Partner who can guide you through the BPOS Proof of Concept (PoC) and beyond<br />Receive a set of customized resources at the end of the pilot that can ease your move to BPOS<br />Know where to find additional resources<br />
  5. 5. Why Engage in a Proof of Concept Program?<br />Offers a proven roadmap to ease your adoption<br />Helps demonstrate why Microsoft’s Software + Services solution is the best fit for your business needs<br />Provides guidance to help you successfully engage with the Business Productivity Online Suite<br />Reduces risk by providing an opportunity to identify and mitigate potential migration issues<br />
  6. 6. What You Get from the Proof of Concept<br />Customized resources to streamline your move to BPOS<br />Evaluation Plan<br />Project Plan<br />Change Management Plan<br />Communication Plan<br />Migration and PoC Plan<br />Fully functional BPOS environment<br />Up to 20 seats fully deployed<br />Sample Microsoft® SharePoint® sites<br />(Optional) System configured to work with your on-premise Microsoft Active Directory®<br />
  7. 7. Microsoft Partners Guide You from Beginning to End<br />
  8. 8. Introduction to the Business Productivity Online Suite<br />The BPOS Set of Services<br />Matching Services to Your Workers’ Needs<br />
  9. 9. What Is the Business Productivity Online Suite?<br />A set of hosted messaging and collaboration solutions hosted by Microsoft<br />Subscription-based service for organizations of any size<br />Included services:<br />Exchange Online<br />SharePoint Online<br />Office Live Meeting<br />Office Communications Online<br />Microsoft Forefront™ Online Protection for Exchange<br /><ul><li>Optional services:
  10. 10. Exchange Hosted Services
  11. 11. Microsoft Dynamics® CRM Online</li></li></ul><li>Why Use the Business Productivity Online Suite?<br />Benefits for IT administrators and technical decision makers<br />High availability (99.9% uptime guarantee) with financially-backed Service Level Agreements<br />Comprehensive security<br />Simplified IT management<br />Always up-to-date technologies<br />Maximizes IT resources while reducing need for infrastructure investments <br />Benefits for end users<br />Offers a set of integrated services<br />Communicate and collaborate seamlessly across applications and devices<br />Variety of licenses to support different user roles<br />
  12. 12. Worldwide Availability<br />Markets<br /><ul><li> Australia
  13. 13. Austria
  14. 14. Belgium
  15. 15. Canada
  16. 16. Denmark
  17. 17. Finland
  18. 18. France
  19. 19. Germany
  20. 20. Ireland
  21. 21. Italy
  22. 22. Japan
  23. 23. Netherlands
  24. 24. New Zealand
  25. 25. Norway
  26. 26. Portugal
  27. 27. Spain
  28. 28. Sweden
  29. 29. Switzerland
  30. 30. United Kingdom
  31. 31. United States</li></ul>Service Portal<br />Languages<br /><ul><li> English
  32. 32. French
  33. 33. German
  34. 34. Spanish
  35. 35. Japanese</li></ul>Data Centers<br /><ul><li>United States
  36. 36. Dublin
  37. 37. Singapore
  38. 38. Amsterdam*
  39. 39. Hong Kong*</li></ul>*Data centers used for geo-redundancy <br />
  40. 40. Microsoft Data Center Locations<br />Amsterdam<br />Dublin,Ireland<br />Chicago, Illinois<br />Quincy, Washington<br />Europe<br />Asia<br />North America<br /> Hong Kong<br />Africa<br />Singapore<br />Central andSouth America<br />Australia<br />Approved data center locations for external public disclosure. Microsoft has between 6 and 100 DCs worldwide.<br />
  41. 41. <ul><li>Business Messaging Capabilities
  42. 42. E-mail, shared calendar, and contacts
  43. 43. 25 GBmailbox storage per user
  44. 44. Anywhere access
  45. 45. Mobility with Microsoft ActiveSync® devices</li></ul>What’s in Exchange Online?<br /><ul><li>Security and Availability
  46. 46. Built-in antivirus and anti-spam via Forefront Online Security for Exchange
  47. 47. Multi-layer data protection
  48. 48. Optional compliance archiving
  49. 49. Flexible Deployment
  50. 50. Online and on-premises coexistence
  51. 51. Active Directory synchronization
  52. 52. Data migration
  53. 53. Supports both standard and Deskless workers
  54. 54. Simplified Management
  55. 55. Intuitive Web-based Administration Center
  56. 56. Use your own domain
  57. 57. Single sign-in access to services
  58. 58. Always up-to-date software</li></li></ul><li><ul><li>SharePoint Capabilities
  59. 59. Collaboration
  60. 60. Intranet portals
  61. 61. Enterprise content management
  62. 62. Search
  63. 63. Business process forms
  64. 64. Security and Availability
  65. 65. Access Control and antivirus
  66. 66. Multi-layer data protection
  67. 67. Data backup
  68. 68. 24x7 support
  69. 69. 99.9% Service Level Agreement
  70. 70. Flexible Deployment
  71. 71. Online and on-premises coexistence
  72. 72. Data migration
  73. 73. User segmentation
  74. 74. Supports both standard and deskless workers
  75. 75. Simplified Management
  76. 76. Unified Administration Center
  77. 77. Single sign-in access to services
  78. 78. Always up-to-date software
  79. 79. Recycle Bin</li></ul>What’s in SharePoint Online?<br />
  80. 80. What’s in Office Live Meeting?<br /><ul><li>Web Conferencing
  81. 81. Engage audiences in online meetings
  82. 82. Streamline communications
  83. 83. Up to 250 attendees
  84. 84. Small collaborative meetings to large events
  85. 85. Hosting Collaborative Meetings
  86. 86. Share and record meetingpresentations, discussion, and notes
  87. 87. Highlight key aspects of presentation
  88. 88. Interactive tools including whiteboard and annotation tools
  89. 89. Rich Media and Video Conferencing
  90. 90. Connect remote participants and teams
  91. 91. Dynamic audio and video
  92. 92. Group breakout
  93. 93. Distribute handouts
  94. 94. Reliable and Secure
  95. 95. Trustworthy reliable service
  96. 96. Enhanced security
  97. 97. Integration with Active Directory</li></li></ul><li><ul><li>Business-Class Messaging
  98. 98. Instant messaging and presence
  99. 99. Group IM
  100. 100. Address Book search
  101. 101. Distribution list expansion
  102. 102. File transfer*
  103. 103. 1:1 audio and video*
  104. 104. Security and Availability
  105. 105. Instant messaging encryption
  106. 106. Instant message filtering
  107. 107. Multi-layer data protection
  108. 108. Integrated User Experience
  109. 109. Office integration – Presence and IM
  110. 110. Exchange integration – Calendar
  111. 111. SharePoint integration
  112. 112. Single Online Services Sign-On
  113. 113. Simplified Management
  114. 114. Intuitive Web-based Administration Center
  115. 115. Single sign-in access to services
  116. 116. Always up-to-date software</li></ul>What’s in Office Communications Online?<br />* Limited to two PCs on the same corporate network (no firewalls or NAT devices between the parties)<br />
  117. 117. Optional Service – Exchange Hosted Services<br /><ul><li>Microsoft Exchange Hosted Services (EHS) offers online tools to:
  118. 118. Satisfy retention requirements for e-discovery and compliance
  119. 119. Encrypt data to preserve confidentiality</li></ul>INTERNET<br />(Optional)<br />(Included)<br />SPAM<br />COPY<br />COPY<br />(Optional)<br />
  120. 120. Optional Service - Microsoft Dynamics CRM Online <br />Full Sales, Service, and Marketing Suite<br />Over 1 million users<br />Choice of deployment: Online, Hosted, On-Premise, or hybrid<br />Native Microsoft Office Outlook® experience<br />Built-in integration to familiar Microsoft tools encourages fast user adoption and time to value<br />Lower TCO: More value for less money<br />Mobile access<br />Offline data usage<br />Powerful workflow<br />Point-and-click customization<br />200 custom entities and workflows<br />5 GB storage<br />
  121. 121. The Business Productivity Online Services Experience<br />Integrated, Streamlined Communications<br />Communicate and collaborate seamlessly across applications and devices<br />E-Mail<br />Web Conferencing<br />Instant Messaging<br />Document Sharing<br />Presence<br />Workflow<br />Calendaring<br />Mobility<br />Offline Access<br />Archiving<br />
  122. 122. Introduction to the Business Productivity Online Suite<br />The BPOS Set of Services<br />Matching Services to Your Workers’ Needs<br />
  123. 123. What’s an Information Worker?<br />Roles: Executives, Sales and Marketing, Engineers, HR, Finance, Mid-level and Senior Management<br />Defined: Dedicated PC. Requires information access and heavy communication and collaboration capabilities<br />Business Needs<br /><ul><li>Secure, cost-effective communications and collaboration to a dispersed, global corporate and partner network
  124. 124. Efficient communication vehicles to interact with various roles in the workforce
  125. 125. Secure access to business intelligence information and document repositories to capitalize on new demand opportunities
  126. 126. Up-to-date communications and collaboration technologies are required to maintain business agility and to compete</li></li></ul><li>What’s a Deskless Worker?<br />Roles: Plant Floor and Warehouse Workers, Maintenance Workers, Retail Sales Associates, Inventory Stockers, Assistant Store Managers, Nurses, Affiliate Physicians, Lab Workers, Pharmacists, Medical Technicians<br />Defined: No dedicated PC. Needs access to company information and requires light communication capabilities.<br />Business Needs<br /><ul><li>Easy access to job-related information, lists, and documents, including work schedule, training content, company policies, benefits enrollment, procedural instructions, and job specifications
  127. 127. Ability to access e-mail from shared workstations and confirm receipt of safety guidelines and alerts
  128. 128. Centralized online environment for daily task reporting and/or tracking
  129. 129. Track necessary certifications training, and track completion of training and production capabilities of staff</li></li></ul><li>Licenses and Services to Fit Both Roles<br />BPOS offers different subscription licenses to help you purchase the right set of services for your employees<br />Standard License<br /><ul><li>A subscription license for users who need to access the full set of features available in BPOS
  130. 130. Standard license users can access:
  131. 131. Exchange Online
  132. 132. SharePoint Online
  133. 133. Live Meeting
  134. 134. Office Communications Online</li></ul>Deskless Worker License<br /><ul><li>A lower cost subscription license for users who do not require all the messaging features included with a standard user license
  135. 135. Deskless workers can use:
  136. 136. Exchange Online (limited feature set)
  137. 137. SharePoint Online (limited feature set)
  138. 138. Deskless workers do not have access to:
  139. 139. Live Meeting
  140. 140. Office Communications Online</li></li></ul><li>Exchange Online License Comparison<br />
  141. 141. SharePoint Online License Comparison<br />*Additional storage can be purchased as needed<br />
  142. 142. Trial Account Configuration<br />Signing Up for the Service<br />Initial Tasks and Domain Verification<br />Converting to Full Subscription<br />Offboarding<br />
  143. 143. Summary of Steps<br />Obtain a Live ID<br />Sign up for trial account<br />Associate a Live ID with the account<br />Enter company information<br />Set up initial domain<br />Record your trial registration access information<br />
  144. 144. Obtaining a Free Live ID<br />Go to http://login.live.com<br />Can associate any existing mail address with new Live ID (example, robin@contoso.com)<br />A Live ID can only be associated with a single account<br />
  145. 145. Signing Up for Free Trial Account <br />Go to https://mocp.microsoftonline.com<br />Trial is for 20 seats<br />Lasts for 30 days<br />Includes Standard aswell as Deskless Worker options<br />
  146. 146. Entering Primary Contact Information in MOCP<br />Select country<br />Country choice scopes the services<br />Do not use Partner Live ID<br />Important information sent to associated Windows Live ID<br />Important: Choose your primary contact information carefully<br />
  147. 147. Company Information<br />These details are used to provide information about your company<br />They do not materially affect deployment or use<br />
  148. 148. Service Usage Address<br />Determines which services are available<br />Determines which data center your data will reside in<br />Used for billing purposes<br />
  149. 149. Initial Domain Setup<br />Enter Promotional Code (if available)<br />Domain name relates to microsoftonline.com identity<br />This new domain is used as a default when you start the trial<br />You can use your corporate domain if needed<br />
  150. 150. Receiving E-mail Instructions<br />BPOS account access details are mailed to your Live ID e-mail address<br />
  151. 151. Trial Account Configuration<br />Signing Up for the Service<br />Initial Tasks and Domain Verification<br />Converting to Full Subscription<br />Offboarding<br />
  152. 152. Summary of Steps<br />Access the Administration Center<br />Validate your domain<br />Define alternate e-mail addresses<br />Specify authoritative domain or external relay<br />Enable inbound messages<br />Set default domain<br />
  153. 153. Accessing the Administration Center<br />Browse to https://admin.microsoftonline.com<br />Change Password on first log on<br />
  154. 154. Initial Tasks<br />Administration Center Home page displays initial tasks that should be completed<br />
  155. 155. User Domains<br />Service administrators can add User domains for a company<br />User domains <br />Can be used with or without Exchange Services<br />Provide simplified log on, for example, toby@contoso1.microsoftonline.com becomes toby@contoso.com<br />Send/receive e-mail with user domain<br />Cannot be used with Microsoft SharePoint Online sites<br />Multiple user domains can be added<br />Adding a user domain does not affect mail routing as only DNS changes determine routing<br />{.}<br />.com<br />.edu<br />.gov<br />
  156. 156. Validating Your Domain<br />DNS domains must be verified before use<br />Domain verified by adding a DNS entry<br />Control of DNS proves ownership of the domain<br />Subdomains do not require validation<br />Verification in the Administration Center<br />Run Verification Wizard<br />Generates a CNAME record to add<br />Add the CNAME record your DNS system<br />Complete validation in Administration Portal<br />DNS replication timing may delay validation<br />Timeout (TTL) for DNS caching is not standard<br />Often happens within minutes<br />Typically not longer than 24 hours<br />{.}<br />.com<br />.edu<br />.gov<br />
  157. 157. Alternate E-mail Address<br />Create alternate e-mail addresses for:<br />Multiple identities on a single account<br />Multiple forms of same name<br />Special function names such as help@contoso.com<br />Multiple domains for same mailbox<br />Only allows validated domains<br />Used only for outgoing e-mail in populating “From:”<br />Set default e-mail address if needed<br />
  158. 158. Authoritative vs. External Relay<br />All domains are set up as either Authoritative or External Relay <br />Domain needs to be validated in either case<br />Use Authoritative when all mail is sent to and from microsoftonline.com<br />Set MX Record for the domain to Microsoft Online<br />Turn on inbound e-mail<br />Use External Relay when incoming mail is routed from an on-premise server<br />Used primarily for coexistence scenarios<br />MX Record is not modified<br />Turn off inbound e-mail<br />Incoming E-mail<br />On-premise System<br />BPOS Account<br />External Relay Example<br />
  159. 159. Enable Inbound Messages<br />Inbound messaging disabled by default for custom domains<br />Cannot enable Inbounduntil ownership is validated(as shown)<br />Enabling Inbound calls EHS,and adds the domain<br />Requires MX record change<br />Enable for Authoritative domains<br />Potential 1–2 hour delay<br />DNS caching must refresh<br />Internal records need to update<br />
  160. 160. Setting the Default Domain<br />After validation, optionally set new domain to default<br />Default domain is then assigned to all new users<br />Update existing users for new default using an alternate e-mail address<br />
  161. 161. Additional Suggested New Administration Tasks<br />Create new admin account <br />Validate custom domains<br />Set default domain<br />Add users, including at least oneadditional user with administrativerights<br />Additional tasks include:<br />Enable Office Communications Server<br />Create SharePoint collections and grant access<br />
  162. 162. Trial Account Configuration<br />Signing Up for the Service<br />Initial Tasks and Domain Verification<br />Converting to Full Subscription<br />Offboarding<br />
  163. 163. Summary of Steps<br />Note your trial expiration date<br />Work with your Microsoft Partner to sign up for your BPOS subscription<br />Subscribe to service notifications<br />Assign your Partner of Record<br />Learn about BPOS support options<br />
  164. 164. Schedule Trial Expiration Date<br />Customer Portal access: https://mocp.microsoftonline.com/<br />
  165. 165. Convert Trial to Paid Subscription<br />Purchasing a subscription grants you unlimited access to the powerful communication and collaboration tools experienced during your trial<br /><ul><li>You must subscribe to a minimum of five user licenses
  166. 166. You can purchase additional licenses at any time</li></li></ul><li>Subscribe to Service Notifications<br />You will receive service notifications relating to upgrades and planned outages via e-mail and RSS feeds<br />You should subscribe to the RSS feed for service notifications<br />
  167. 167. Assigning the Partner of Record<br />Selecting a Partner does notcost you anything*<br />Your Partner can help with yourtrial and migrationprocess, plusongoing support<br />*If Partner-led PoC, Partner will already have provided this information<br />Microsoft strongly recommends assigning a Partner of Record to ensure optimal customer experience during trial/purchase/migration/support <br />
  168. 168. Support Planning<br />Support from MOCP is available from the portal<br />https://mocp.microsoftonline.com/Site/Support.aspx<br />Support is available 24x7 from Microsoft<br />End user support is available via Partners<br />Premier support is an available option<br />Technical Contact will receive service notifications and information about service updates<br />RSS feed announces planned and unplanned outage events<br />Online support in Administration Center on Support tab<br />Telephone support in multiple languages<br />See Help and How to Contact Technical Support<br />Online Services Help Contact Technical Support<br />
  169. 169. Trial Account Configuration<br />Signing Up for the Service<br />Initial Tasks and Domain Verification<br />Converting to Full Subscription<br />Offboarding<br />
  170. 170. Offboarding / Back-Out Plan<br />Offboarding is the process of rolling back (backing out) of your BPOS environment and returning to your previous environment<br />While offboarding is not an expected action, a best practice is to be prepared to back out of your BPOS migration at any time<br />To eliminate the need to offboard e-mails, you may opt for e-mail coexistence as part of your PoC strategy<br />Coexistence is a type of migration methodology that is described later in this deck <br />Prepare a back-out plan<br />Provides the details on the procedures and ramifications of backing out of BPOS<br />Export data when service subscription is active<br />Deskless and expired subscriptions require service administrator assistance<br />After cancelling a subscription, the account exists in a disabled phase<br />
  171. 171. Best Practice Summary<br />Carefully consider choice of Live ID<br />Select the default microsoftonline.com domain<br />Specify partner of record<br />Place reminder in calendar for expiration date<br />Request time extensions and seats<br />Subscribe to RSS feed for notifications<br />Add a new administrator<br />Validate user domain and set to default<br />Create an offboarding plan<br />
  172. 172. Migration Overview<br />SharePoint Online<br />Exchange Online<br />
  173. 173. Migration to SharePoint Online<br />BPOS PoC Kit includes a PoC and Migration Plan<br />Provides guidance for migrating shared folders and other data to SharePoint Online<br />SharePoint Designer may be helpful in moving site look-and-feel and templates<br />Third-party tools are available<br />On-premise System<br />BPOS Account<br />
  174. 174. SharePoint Online Training<br />Training in advance of deployment can greatly improve user satisfaction<br />SharePoint is a rich product with many features that can improve productivity<br />Training is available through free webcasts at www.technet.com, ILT, demos, and labs online at microsoft.com<br />Landing page for on-demand and upcoming webcasts: http://www.microsoft.com/events/series/onlineservices.aspx<br />SharePoint Online Application Capabilities Webcast: http://www.microsoft.com/events/series/onlineservices.aspx?tab=Webcasts&seriesid=128&webcastid=5060<br />
  175. 175. Migration Overview<br />SharePoint Online<br />Exchange Online<br />
  176. 176. Exchange Migration Process Example<br />Exchange Consideration<br />Sign Up for Trial<br />Set Up Mail Coexist<br />Bulk Account Creation<br />Exchange Mailbox Cleanup<br />MX Record Switch Over<br />On-Premise Exchange Management<br />AD Clean up<br />Account<br />Management<br />ID Pilot Group<br />Verify SMTP Domain<br />Install On-Premise Tools<br />Establish Dir Sync<br />Activate and Migrate Pilot Users<br />Pilot Verification<br />Activation Notification<br />Mailbox Migration<br />User Configuration<br />
  177. 177. Migrating to the Business Productivity Online Suite<br />3. Establish Coexistence<br />2. Preparing<br />1. Planning<br />(Read Doc)<br />Sign up for Trial<br />Add and Verify SMTP domains<br />Enable TLS for mail to/from MOS<br />Enable MSOL for Coexistence<br />Install/configure and perform DirSync <br />GO<br />Admin Portal<br />DNS Administration<br />On-Prem ExchangeAdmin<br />Admin Portal<br />MSOL Directory Sync Tool<br />5. Post Migration<br />4. Data Migration<br />Activate users/Configure Service Client (License)<br />Migrate mailbox data and forward mail<br />Install and configure Migration tools<br />Disconnect mailboxes<br />Switch MXrecord to MSOL<br />DNS/ISP Provides<br />DNS Administration<br />Admin Portal<br />MSOL Migration tools<br />MSOL Migration tools<br />
  178. 178. Establish Directory Synchronization<br />Exchange Consideration<br />Sign Up for Trial<br />Set Up Mail Coexist<br />Bulk Account Creation<br />Exchange Mailbox Cleanup<br />MX Record Switch Over<br />On-Premise Exchange Management<br />AD Clean up<br />Account<br />Management<br />ID Pilot Group<br />Verify SMTP Domain<br />Install On-Premise Tools<br />Establish Dir Sync<br />Activate and Migrate Pilot Users<br />Pilot Verification<br />Activation Notification<br />Mailbox Migration<br />User Configuration<br />
  179. 179. Coexistence Explained<br />Coexistence refers to the transient or permanent state where active mailboxes exist both on-premise and online for the same e-mail domain<br />Coexistence often occurs during non-Greenfield migrations as a transient state:<br />Unlikely to complete migration of users/mailboxes over one weekend<br />Important that mail flow is not interrupted during onboarding<br />Important to provide design allowing for easy fallback to on-premise mailbox<br />Coexistence uses the Directory Synchronization and Migration tools <br />On-premise System<br />BPOS Account<br />
  180. 180. Flexible Deployment Choices<br />Coexistence enables hybrid deployments that synchronize on-premise environments with Microsoft Online Services<br />Branch Office<br />HQ<br />
  181. 181. Microsoft Online Migration Tools<br />Includes no-cost tools that can be downloaded from the Administration Center<br />
  182. 182. Directory Synchronization Tool<br />Installs on the server that is part of customer Active Directory forest<br />All users in the on-premise Active Directory must reside in the same forest<br />Copies all users to the Microsoft Online Environment<br />Continues to replicate updates in Active Directory to Online every 3 hours<br />Creates the basis for coexistence after installation<br />On-premise System<br />BPOS Account<br />
  183. 183. Experience During Coexistence (1 of 2)<br />Unify Global Address List<br />Online users have a rich Global Address List (GAL) experience, including manager, direct reports, contacts, and phone numbers<br />On-premise and MSO users see the same GAL<br />Modify accounts in the on-premise forest; changes are shown in the online content<br />No need to manually create or update MSO identities<br />Manage accounts in Active Directory rather than online<br />Achieve uninterrupted mail flow between online and on-premise using the same e-mail domain<br />On-premise System<br />BPOS Account<br />
  184. 184. Experience During Coexistence (2 of 2)<br />Support core coexistence features with a shared GAL<br />Manage online accounts by using the on-premise Active Directory to provide:<br />Familiar tools and a single point for updates<br />Easy to manage large numbers of users<br />Simple to replicate Active Directory account state to Microsoft Online Services<br />On-premise System<br />BPOS Account<br />
  185. 185. Coexistence Limitations<br />Free/Busy separation between online and on-premise<br />Conference room shared scheduling <br />On-premise and online separation prevents delegation of mailbox access<br />Office Communications Server presence is not reflected between on-premise and online<br />Contacts are renamed to guarantee unique identity in online environment<br />Example: “bob@contoso.com” in the on-premise environment is displayed as “bob@contoso.microsoftonline.com” in Exchange Online<br />Regardless of the display name changing, mail sent to the contactwill still go to “bob@contoso.com”<br />On-premise System<br />BPOS Account<br />
  186. 186. Microsoft Online Services Directory Synchronization Details <br />Users, Groups, and Contacts<br />All Users are synchronized as logon-disabled inactivated users<br />All Contacts are synchronized and ready for use<br />Groups are synchronized, if they are mail-enabled and use a verified online e-mail domain<br />Passwords are not replicated<br />Custom Active Directory attributes are not replicated<br />Service accounts should not be replicated<br />Synchronization is one way push to Online<br />Changes added to online are not pushed to on-premise<br />Manage user mail address and UPN in Microsoft Online<br />Subsequent updates are deltas only<br />Groups are synchronized as online distribution lists<br />On-premise mail-enabled security groups are synchronized as distribution lists<br />On-premise distribution lists and groups are synchronized as distribution lists<br />
  187. 187. Mailbox Migration<br />Local PST<br />On-Premise Exchange <br />POP3<br />IMAP<br />Hosted Exchange<br />3rd Party Platform<br />Microsoft Online Migration Tools<br />Outlook<br />Microsoft Online Migration Tools<br />Microsoft Online Migration Tools<br />Microsoft Online Migration Tools<br />Third-Party Tools<br />During the Pilot phase, migrate the mailboxes for your pilot users<br />Depending on the source platform (Exchange, Groupwise, Notes, POP/IMAP) there are mailbox migration tools available<br />Exchange Server, Hosted Exchange, POP, and IMAP:<br />Microsoft Online Services Migration Tools<br />Windows PowerShell™<br />Third-party solutions including Lotus Notes, Groupwise:<br />Visit the Microsoft Partner Solution Showcase at http://www.microsoft.com/online/partner/solutions-showcase.mspx<br />
  188. 188. Self-Migration: Outlook PST files<br />Using Outlook PST files:<br />Export desired mail into PST<br />Import into new online profile<br />
  189. 189. Microsoft Online Services Migration Tools (Transporter)<br />Microsoft Online Services Migration Tools support migration from:<br />Microsoft Exchange 200x<br />POP3<br />IMAP4<br />Microsoft Exchange Online<br />The tools enable you to:<br />Select mailboxes to move and scope by date range<br />Remigrate without dataduplication<br />Identify large mailboxes thatwould exceed the target<br />
  190. 190. Migrating On-Premise Exchange to Exchange Online<br />Imports directly from Exchange 200x to Exchange Online<br />Enables migration of specific mailboxes, date ranges, and content<br />Enables forwarding from on-premise to online<br />Manages mailbox size<br />Automatically rewrites e-mail address<br />On-premise System<br />BPOS Account<br />
  191. 191. Migrating POP3/IMAP to Exchange Online<br />POP3 mailbox <br />Content moved directly into Exchange Online<br />Requires list of mailboxes and passwords<br />Can only migrate mailbox content, because calendar and other data is not available in POP3<br />IMAP <br />Can move mail and directory structure<br />IMAP directory structure can be mapped to Exchange Online using XML<br />On-premise System<br />BPOS Account<br />
  192. 192. Migrating Hosted Exchange to Exchange Online<br />Migration Tools support Hosted Exchange migration directly to Exchange Online<br />Hosted Exchange server must be Exchange Server 2007<br />High-fidelity migration includes same capabilities as moving from Exchange on-premise<br />On-premise System<br />BPOS Account<br />
  193. 193. Using Windows PowerShell to Automate Migration<br />BPOS offers Windows PowerShell cmdlets to help automate the migration process<br />Works with:<br />Exchange Server<br />Hosted Exchange<br />POP3 and IMAP systems<br />Enables you to develop a consistent and scalable automated migration process<br />Gains greater level of control and granularity over your migration process<br />Uses scripting to control specific actions such as:<br />Activate users in bulk<br />Migrate mailboxes in bulk<br />Creating programmatic elements around your migration, such as e-mailing passwords automatically on creation of user account<br />Reporting on mailbox statistics<br />Troubleshooting migration issues<br />Scheduling recurring tasks<br />
  194. 194. Migrating Lotus Notes and Other Third-Party Platforms to Exchange Online<br />Microsoft Online Services Migration Tools do not support migration from Lotus Notes or other platforms<br />Third-party tools are available<br />Recommendation: Engage a Microsoft Partner experienced in migration to Microsoft Online<br />Migration partners also offer migration services, SharePoint migration tools, training, and other services<br />On-premise System<br />BPOS Account<br />
  195. 195. Additional Resources<br />
  196. 196. Resources<br />BPOS 30-day free trial<br />BPOS Trial Guide<br />BPOS library on TechNet<br />Complete system requirements<br />Microsoft Online Services Online Help<br />BPOS on-demand and upcoming webcasts<br />Windows PowerShell Quick Start<br />
  197. 197. Questions & Answers<br />
  198. 198. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, ActiveSync, Forefront, Hotmail, Internet Explorer, Microsoft Dynamics, Outlook, PowerPoint, RoundTable, SharePoint, Windows, Windows PowerShell, Windows Server , and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. All other trademarks are the property of their respective owners.<br />The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.<br />
  199. 199. Extra slides<br />
  200. 200. System Requirements<br />System software<br />Windows 7, Windows Vista, Windows XP, Windows Server, or Macintosh OS X 10.4 <br />Microsoft .NET Framework 3.0 SP1 or newer<br />Web browser<br />Internet Explorer 6 or newer<br />Firefox 3<br />Safari 3<br />E-mail client software<br />Microsoft Office Outlook 2003 or newer (Microsoft Office Outlook 2007 SP1 Recommended)<br />Entourage 2004 (on Macintosh OS X 10.4), Entourage 2008 (on Macintosh OS X 10.5)<br />Detailed list of requirements<br />http://technet.microsoft.com/en-us/library/cc742593.aspx<br />
  201. 201. Why Microsoft Online Is Unique<br />Richest Software<br />Choice & Flexibility<br />Enterprise Capabilities<br />Greatest Functionality with Best User Experience<br />Software and Services to Fit Customer Needs<br />Enterprise Software at Internet Scale<br /><ul><li>Built on proven Internet scale infrastructure
  202. 202. Brings a background in enterprise software to new delivery models
  203. 203. Delivers enterprise class reliability and security
  204. 204. Offers 24/7 dedicated telephone support
  205. 205. Integrates with existing, familiar infrastructure
  206. 206. Enables coexistence with on-premises capabilities
  207. 207. Supports range of requirements from simple to complex
  208. 208. Enables organizations to manage and adapt to change
  209. 209. Provides choice of Web-based or desktop clients
  210. 210. Enhances productivity with full functionality software
  211. 211. Delivers richer capabilities (Portal, ECM, Collaboration)
  212. 212. Lowers costs and increases productivity with rich Web-conferencing
  213. 213. Provides enhanced functionality through better integration</li></li></ul><li>Process Benefits<br />“We simply could not use a system like Gmail. There may be private information involved, and we needed a guarantee that the information would remain secure. It needs to stay within the domain of the hospital, and we can do that with the Microsoft Online Services solution.”<br />- Jan van Glabbeek, Head of IT, Ziekenhuis Amstelland<br />“What if it breaks when I need it? I haven’t received e-mail all day—is something down? There’s an emotional component that I can’t put a price or a time value on, but it’s something that I’m very pleased to relinquish.”<br />- JW Keller, President, Datatune<br />“Our e-mail and appointment systems are so much more dependable than they used to be, which is important for a healthcare provider. Microsoft Online Services gives us the reliability our employees and customers demand.”<br />- Derk Rietveld, CEO and Orthopedic Surgeon, annatommie<br />

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