2. What You Tell UsWhat You Tell Us
Communication overloadCommunication overload
Globally distributed customers and partnersGlobally distributed customers and partners
High cost of communicationsHigh cost of communications
Increasing security and complianceIncreasing security and compliance
3. Optimize forOptimize for
Software + ServicesSoftware + Services
• E-mail Archiving
• Protect Communications
• Advanced Security
• Manage Inbox Overload
• Enhance Voice Mail
• Collaborate Effectively
• Continuous Availability
• Simplify Administration
• Deployment Flexibility
AnywhereAnywhere
AccessAccess
Flexible andFlexible and
ReliableReliable
Protection andProtection and
ComplianceCompliance
Exchange Server 2010Exchange Server 2010
4. Delivered in Exchange Server 2007
On-premises and hosted protection from virus and spam
Compliance to corporate and government regulations
Mobile device security and management policies
Building on these Investments in Exchange Server 2010
E-mail archiving and more powerful retention policies
Automated rights management protection of e-mail
Powerful multi-mailbox search UI for eDiscovery
Achieve increased IT governance compliance with advanced toolsAchieve increased IT governance compliance with advanced tools
to protect communications and manage the infrastructureto protect communications and manage the infrastructure
Protection and ComplianceProtection and Compliance
5. E-mail ArchivingE-mail Archiving
Better Manage Mail in an Integrated ArchiveBetter Manage Mail in an Integrated Archive
While Maintaining a Familiar UserWhile Maintaining a Familiar User
ExperienceExperience
6. Protect CommunicationsProtect Communications
Automatic Content-Based Protection:Automatic Content-Based Protection:
• Transport Rule action to apply RMS template to e-mail or voice mail
• Support for scanning of attachments and searching of protected mail
• Internet Confidential and Do Not Forward Policies available out of box
• Information protection cross PC, web, and mobile device
Automatically Protect MessagesAutomatically Protect Messages
With Centralized Rights Management RulesWith Centralized Rights Management Rules
7. Advanced SecurityAdvanced Security
Antivirus and anti-spam protection for
Exchange Server 2010 Server Roles
On-Premise SoftwareHosted Service
Hub Transport Server Mailbox Server Client Access Server
Internet SMTP
Stop Malicious Software and Spam fromStop Malicious Software and Spam from
Entering into the Messaging EnvironmentEntering into the Messaging Environment
Multiple scan engines throughout the corporate infrastructure
Tight integration with Exchange maximizes availability and performance
Easy-to-use management console provides central configuration and operation
8. Delivered in Exchange Server 2007
Outlook experience on the web, phone, and mobile device
Single inbox for voice mail, e-mail, and fax
Increased productivity with improved calendar experience
Building on these Investments in Exchange Server 2010
Easier Inbox navigation with updated conversation view
Enhanced voice mail with text preview
Share free/busy calendar details with external partners
Help manage communication overload by offering an easy toHelp manage communication overload by offering an easy to
navigate, universal inbox with advanced messaging featuresnavigate, universal inbox with advanced messaging features
Anywhere AccessAnywhere Access
9. Collaborate EffectivelyCollaborate Effectively
A Familiar and Rich Outlook ExperienceA Familiar and Rich Outlook Experience
Across Clients, Devices and PlatformsAcross Clients, Devices and Platforms
DesktopDesktop WebWeb MobileMobile
10. Collaborate EffectivelyCollaborate Effectively
One Location for E-Mail, Instant Messages,One Location for E-Mail, Instant Messages,
Text Messages with a Universal InboxText Messages with a Universal Inbox
11. Flexible and ReliableFlexible and Reliable
Delivered in Exchange Server 2007
Improved Installation and deployment experience
High Availability through Continuous Replication
Simplified management console and command line shell
Building on these Investments in Exchange Server 2010
Choice of solution delivery with addition of hosted service
Single platform for High Availability and Disaster Recovery
Role-based Administration and User Self-Service
Provide the flexibility needed to operate a scalable, highProvide the flexibility needed to operate a scalable, high
performing, and easy to administer messaging infrastructureperforming, and easy to administer messaging infrastructure
12. Mailbox
Server
Continuous AvailabilityContinuous Availability
• Evolution of Continuous Replication technologyEvolution of Continuous Replication technology
• Easier than traditional clustering to deploy and manageEasier than traditional clustering to deploy and manage
• Allows each database to have 16 replicated copiesAllows each database to have 16 replicated copies
• Provides full redundancy of Exchange roles on as few as two serversProvides full redundancy of Exchange roles on as few as two servers
• Capabilities of CCR and SCR combined into one platformCapabilities of CCR and SCR combined into one platform
Simplified Mailbox High Availability andSimplified Mailbox High Availability and
Disaster Recovery with New Unified PlatformDisaster Recovery with New Unified Platform
DB1
DB3
DB2
DB4
DB5
Mailbox
Server
DB1
DB2
DB4
DB5
DB3
Mailbox
Server
DB1
DB2
DB4
DB5
DB3
13. Deployment FlexibilityDeployment Flexibility
• 70% reduction in IOPS
• Smoother IO patterns
• Resilience against corruption
Greater Range of Storage Options ThroughGreater Range of Storage Options Through
Performance EnhancementsPerformance Enhancements
14. 20062006
20072007
20082008
20092009• Optimize for Software + ServicesOptimize for Software + Services
• Deliver e-mail archiving solutionDeliver e-mail archiving solution
• Better protect communicationsBetter protect communications
• Manage inbox overloadManage inbox overload
• Microsoft hosted enterprise messaging solutionMicrosoft hosted enterprise messaging solution
• Centralized, Web-based configuration and adminCentralized, Web-based configuration and admin
• Financially backed service level agreementsFinancially backed service level agreements
• Public Folder access in Outlook Web AccessPublic Folder access in Outlook Web Access
• Standby Continuous Replication (SCR)Standby Continuous Replication (SCR)
• Additional Exchange ActiveSync PoliciesAdditional Exchange ActiveSync Policies
SP1
• Unified Messaging and more efficient collaborationUnified Messaging and more efficient collaboration
• Outlook experience from desktop to mobileOutlook experience from desktop to mobile
• Performance and scalability optimizationPerformance and scalability optimization
Microsoft Exchange RoadmapMicrosoft Exchange Roadmap
Slide Objective:
Set the stage for the Exchange investment pillars, by highlighting how we listen to customers to understand the challenges they face and how these serve as a very important input into our product roadmap.
Talking Points:
As we started to think about our areas of investment for the next major release of Exchange, we spent time asking our customers and partners about what challenges they face in managing their critical messaging infrastructure. Several key themes bubbled up from these discussions, including:
How can I be more productive in a world of ever increasing volumes of communications (i.e., e-mail, voice mail, instant messaging, RSS feeds, etc.)? Can you help better manage this Communication Overload and enable me to more easily prioritize and react to what’s in my inbox? Can you let me specify rules on how to best communicate with me in a way that doesn’t intrude my work or personal life.
As our organization scales to new heights, how can I better communicate with Globally Distributed Customers, Partners, and Employees? That is, my Global Address List (GAL) more and more needs to include those outside my Active Directory. How can they easily locate each other, coordinate, schedule meetings, etc. in this new world of work?
The High Cost of Communications is driving us to find more efficient and cost effective ways to deliver and support such a mission-critical business asset. How can I make use of existing infrastructure or services over the Internet to achieve these levels of scale at a lower cost?
How can I keep pace with Increasing Security and Compliance Requirements, and protect my users, customers, and business from a range of security risks, such as accidental information disclosure to malicious software threats?
While there are certainly other challenges our customers are facing, these four were consistently heard across customers of all sizes and industry verticals.
Slide Objective:
Instructor Notes:
Slide Objective:
Instructor Notes:
Situation :
One of the key challenges relating to compliance is how to centrally manage and control all e-mail data, including PSTs residing on user’s desktops. Unlike mail stored on the server, PSTs on individual desktops cannot be easily and quickly discovered; litigation holds and corporate expiration policies cannot be enforced. Meanwhile, from the IWs perspective, managing PST quotas can be frustrating, including diminishing Outlook performance as PST folders grow. Move PSTs to a network share and a new set of problems arise: increased PST corruptions and a degraded search experience.
Feature Talking Points
With the introduction of an archiving feature in Exchange 14, customers can move easily from an unmanaged to a managed solution
The “archive” is a separate mailbox, managed and controlled by the administrator
Users can drag and drop PSTs to an archive folder within their inbox or schedule auto-move of messages to archive through Folder or Item policy tags
PSTs are now discoverable; legal holds can be easily applied and performance is not compromised for large mailboxes (10-100 GB)
The mailbox experience does not change within the archive: users can view, read and navigate mail the same as today
Slide Objective – The audience should walk away understanding that the new Exchange archive feature offers a simple way to centrally store and manage PSTs – while maintaining the familiar mailbox management experience for users.
Situation :
Electronic communications is ubiquitous today. The ease of transmitting e-mail and information attached to e-mail also increases the risk of unauthorized viewing and distribution. Leaks of confidential information can result in lost revenue, compromised ability to compete, unfairness in purchasing and hiring decisions, diminished customer confidence, and more. This risk demands solutions which are not only secure but easy to apply, whether its to messages sent inside an organization, outside the organization to partners or, as is increasingly the case, to a hosted archive service.
While users can already apply RMS manually to an email, Information Leakage Protection (ILP) becomes even more effective when this protection can be applied automatically, based on rules defined by the administrator. This not only eases the burden on the user to protect company IP within email but ensures better, more consistent compliance with corporate policies.
Talking Points:
Protect voice mail messages with the same core technology as you protect e-mail, documents, spreadsheets, and presentations
Apply RMS automatically in Outlook or through Transport rules
Leverage the same rich Information Rights Managements experience in OWA as you have become familiar with in Outlook
Encrypt message in transport without the complex requirements of PKI and S/MIME
Ensure governance and compliance requirements are met by archiving protected messages in the clear alongside the encrypted message if required
Automatic RMS protection of e-mail and attachments can be done through:
An Outlook add-in.
RMS is activated based on the sender’s department, the identity of the recipient (user or DL), and whether all recipients are internal or not.
Two RMS templates are offered by default: Do Not Forward or Internet Confidential (mail is protected but user has rights to forward, copy, etc.). Others can be added.
The activation can be overridden by user.
Transport rules which key off of e-mail attributes (e.g. sender, keywords, subject line)
Slide Objective:
The audience should understand that RMS can now be applied through Transport which, in turn, paves the way for broader, more granular ILP as well as protection of voicemail.
Slide Objective:
Instructor Notes:
Situation :
People use many different platforms to communicate these days. From getting a message on the go on your cell phone to sending out a contract proposal at a desktop; users are looking for ways to keep in better touch as their mobility increases. Access though Macs, PCs, Web Browsers and Cell phones all are a critical part of the connected infrastructure that allows businesses to increase their productivity and decrease decision making time.
Talking Points :
Rich desktop clients are available for both PCs and Macs though Outlook and Entourage
Rich web browser access to OWA premium is now available for 99% of the browser market. Users can use IE for the premium experience they have come to expect, or use Safari and Firefox for very similar premium experiences. OWA Lite is still available for those with restricted bandwidth or accessibility needs.
Exchange ActiveSync (EAS) is fast becoming the standard for Push e-mail to smartphones. For almost any smartphone that an organization has decided to support, there is an Exchange ActiveSync enabled client available.
Slide Objective:
The Audience should walk away understanding that Exchange is providing the one stop for their communications needs. Exchange inboxes will be accessible from a wide variety of platforms and technologies. This broad access to rich Exchange data experiences allows them to be more flexible in their organizations while still having a consistent management story on the administrative side. This means lower costs with greater support for the platforms their organizations chooses to use; lower cost, greater choice.
Situation :
People communicate though many different modes of communications today. From SMS with family members to e-mail to business partners; IM for fast responses from co-workers to voicemail from a colleague, people are using more and more modes of communication to contact each other. Today these forms of communications (as well as others like RSS feeds and multiple e-mail accounts) are all handled in separate applications and though separate interfaces. Exchange Server allows users to bring all of these together in one place so you can communicate with who you want, when you want and how you want.
Talking Points :
Instant Messaging is available for Real Time Communications with OCS (OCS can federate with the major IM services and the hosted service can also use Live IM instead of OCS)
SMS Text messaging syncs to your inbox letting you backup, sync and send messages from the web (also can connect to the mobile device to show the message coming from your number allowing the recipient to respond to your mobile phone)
Integrated RSS feed in your inbox means you don’t have to surf the web to get the information you need
Aggregated e-mail accounts means you can access multiple e-mail accounts without having to log out of Outlook or open up multiple websites.
Slide Objective:
The Audience should walk away understanding that Exchange is providing the one stop for their communications needs. Exchange Inboxes will allow them as a user to bridge the communications silos they now use meaning that they have one place to read, create, respond and interact with the multiple modes of communications they use today; and in the future.
Slide Objective:
Instructor Notes:
Situation:
As the importance of e-mail communications in today’s workplace continues to grow, companies count on their IT staff to prevent e-mail outages and data loss
Traditionally, customers have been required to deploy expensive shared-storage clustering and purchase 3rd party data replication products to provide full redundancy of Exchange Server services and data
Exchange Server 2007 introduced a built-in data replication technology called Continuous Replication, which significantly reduced the cost of deploying a highly available Exchange infrastructure
Running a highly available Exchange infrastructure still requires a great deal of time and expertise, because integration between Exchange Server and Windows Clustering is not seamless
Companies want an easier way to replicate their e-mail data to a remote location, in order protect their Exchange environment against site-level disasters
Talking Points:
Exchange “14” uses the same Continuous Replication technology found in Exchange 2007, combining on-site data replication (CCR) and off-site data replication (SCR) into a single framework called a “Database Availability Group”
Exchange Server Database Availability Groups handle all aspects of clustering internally. There is no need to manage failover clustering separately in Windows Server
Administrators can add replicated database copies incrementally (up to 16 total), and Exchange switches between these copies automatically as needed to maintain availability
Mailbox servers involved in clustering can host other Exchange roles (Client Access, Hub Transport, etc), so full redundancy of Exchange services and data can be achieved with just two servers
Legacy Exchange clustering (Single copy clustering, which was the only clustering option in Exchange 2000 and Exchange 2003) is being retired in favor of Exchange 2007-style clustering. 3rd party replication products will still be supported
The new high availability architecture provides simplified recovery from a variety of failures (disk-level, server-level, and datacenter-level), and can be deployed on a variety of storage types (as described in the previous slide)
Slide Objective:
Position the new HA model as the evolution of previous HA methods, with significantly less cost and complexity
Situation:
Employees wonder why they can’t get large (multi-gigabyte) storage limits for their work email like they can for their personal e-mail accounts (Hotmail, Yahoo, Google, etc)
Exchange Server 2007 enabled organizations to deploy new storage configurations (Direct Attached storage) and offer larger mailboxes to their employees
Storage costs still remain a major expense in most Exchange environments
Talking Points:
With Exchange Server 2003, if you wanted to deploy a highly available (clustered) infrastructure, the only storage option available was a Storage Area Network (SAN)
Exchange Server 2007 added the ability to use Direct Attached Storage in a clustered Exchange deployment, and reductions in disk input/output (IO) allowed greater freedom in disk choice
Exchange “14” includes additional improvements to performance, reliability, and high availability that enable an even wider range of storage options:
Exchange “14” delivers a 70% reduction in disk IO from Exchange 2007 levels. This means that more disks meet the minimum performance required to run Exchange
IO patterns are optimized so that disk writes do not come in bursts. This removes a barrier that had previously limited the use of SATA (desktop class) disks
Exchange “14” is more resilient to storage problems. When corruption is caused by minor disk faults, Exchange automatically repairs the affected database pages using one of the database copies configured for high availability
When Exchange “14” is deployed with advanced high availability (3+ replicated database copies), RAIDless architectures can be used, resulting in dramatic cost savings
This flexibility of storage a choice gives administrators the freedom to deploy large (multi-gigabyte) mailboxes without breaking their hardware budgets
Slide Objective:
Emphasize that Exchange “14” provides administrators unprecedented flexibility in choosing a storage architecture.
Talking Points:
In this presentation I provided you an overview of the most recent Exchange investments and innovations (namely Exchange Server 2007 and Exchange Server 2007 SP1), as well as a glimpse into our product investments for the next release (code named Exchange “14”). This roadmap slide offers you a brief timeline around the delivery of these various offerings. These dates are subject to changes, but as the last 12+ years have demonstrated, Exchange seeks to ship a high-quality, major product release every 2 to 4 years. As such, we are currently scheduled to deliver Exchange “14” in the second half of calendar year 2009. This calendar year (2008), Microsoft Online plans to make generally available Exchange Online (based on Exchange Server 2007). For more information, and a chance to test drive this service, visit http://www.microsoft.com/online.
Slide Objective:
Provide timeline roadmap of our recent and next generation Exchange Server releases. This is subject to change without notice and should only be shared under NDA, since we have not yet publicly disclosed Exchange “14”.
