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Recruitment
ThaJa
a member of the Tipp Focus Group
Tel: +27 (0) 11 805 3447 | SureFax: +27 (0) 86 671 5612
Building 3, Thornhill Office Park, 94 Bekker Street, Midrand
P.O Box 914, Buccleuch, 2066 | www.thajarecruitment.co.za
TABLE OF CONTENTS
2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
1 INFORMATION ABOUT THE TIPP FOCUS GROUP 3
2 THE TIPP FOCUS GROUP OF COMPANIES 3
3 OUR ORGANISATIONAL STRUCTURE 4
4 OUR VISION & MISSION 6
4.1.1 OUR VISION: 6
4.1.2 OUR MISSION: 6
4.1.3 OUR 10 STRONG VALUE ADD POINTS 6
5 THAJA RECRUITMENT 8
5.1.1 WHO ARE WE? 7
5.1.2 OUR LEADERSHIP TEAM 7
5.1.3 AREAS OF SPECIALISATION 9
5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS 11
6 CONTACT DETAILS 14
2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
3 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
1| INFORMATION ABOUT THE TIPP FOCUS GROUP
Official Name: THE TIPP FOCUS GROUP Consulting
Postal Address: P.O Box 914, Buccleuch, 2066
Telephone No: +27 (0)11 805 3447
Fax No: SureFax +27 (0)86 621 2563
Company Registration No: 2001/013205/23
Date of Registration: February 2001
VAT Registration No: 4820218719
National Footprint: All provinces in South Africa
HDI / BEE Status: 100% BEE and 100% PDI,
B-BBEE Status – Level 1 Contributor
Physical Address: First Floor, Building 3, Thornhill Office Park,94 Bekker Street,
Midrand
Type of organization: Management Consulting, Training and Recruitment
Services Offered: Information & Communication Technology Management,
LAN, Desktop and User Support, Server support, Strategy
Planning & Management, Organisational Development &
Management, Change Management, Project / Programme
Management, Business Process Re-engineering and Integra-
tion, Management Systems, Training and Resourcing,
Recruitment
THE TIPP FOCUS GROUP is a privately owned Level 1 BEE accredited and ISO 9001:2008 certified
company established in 2001.
OUR GROUP OF COMPANIES:
• THAJA RECRUITMENT
• TIPP FOCUS HOLDINGS
o Consulting
o Solutions
o Resourcing
• DUVHA CONSTRUCTION AND CONSULTING SERVICES
• TIPP ACADEMY
• PM FOCUS TECHNOLOGIES
2| THE TIPP FOCUS GROUP OF COMPANIES
4 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
3| OUR ORGANISATIONAL STRUCTURE
Tipp Focus Group
(Management Board)
Tipp Focus
Holdings
Tipp Focus
Consulting
Tipp Focus
Solutions
Tipp Focus
Resourcing
PM Focus
Technologies
Duvha Construction and
Consulting Services
Tipp Academy Thaja Recruitment
Support - Finance, Facilities, HR, QMS , IT
• Tipp Focus Consulting
• BPM
• PM
• Management Consulting
• Tipp Focus Solutions
• Microsoft: EPM, Sharepoint, Dynamic and BizTalk
• SAP
• ARIS, Webmethods, Terracota
• PPO
• Tipp Focus Online Services
• Suite of Online Services
• Tipp Focus Resourcing
• End-End IT Resources (Contracting)
• Information & Communication Technology
• Construction and Engineering
• Finance, Insurance and Accounting
• HR and Operational Management
• Full Qualifications
• Business Systems Analysis
• Project Management
• Municipal Financial Management
• Public Administration (L4 & 5)
• Private Sector AAt (L3, 4, 5)
• Local Government AAT (L4)
• Public Sector AAt (L4)
• Short Skills Programmes
• General Building (GB)
• Civil Engineering (CE)
• Project Managemnet
• Quantity Surveying
• Aviation Technology
• IT Network Services
• High End Technology solutions
• Cyber Security
• Hardware
Duvha Construction &
Consulting Services
PM Focus
Technologies
Tipp Academy
Thaja Recruitment
(Prem & Fixed Term
Contracts)
Tipp Focus Holdings
5 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
Underpinned by our Founders’ strong desire to help others and seeing
organizations and individuals alike achieve their dreams, THE TIPP
FOCUS GROUP exists to assist companies achieve their goals and
objectives.
We are 100% committed and passionate about solving our clients’
organisational challenges and amplifying their value through the
services we offer. Our shareholders’ and management values include
focusing on serving our customer’s priorities, building relationships,
recognising individual contribution and focusing on being profitable
and as cost effective as possible.
Our core organizational principles are:
• Honesty and Integrity
• Shared Purpose/Meaning and Vision
• Mutual Trust
• Mutual Respect
• Empathy towards each other
As part of our vision 2020, we aim to become the leader and company
of choice in our core services, whilst strengthening other strategic
services. We are a customer centric company and we put a lot of
emphasis on quality in all deliverables.
THE TIPP FOCUS GROUP has over the years instilled a culture of
customer centricity, quality, accountability and creativity in all employ-
ees, thereby ensuring that the customer receives the best service and
value. We offer services in Recruitment and Placements, Training and
Development, Consulting and Solutions Services, Project Manage-
ment in Construction and Aviation.
We have pooled together industry experts and professionals who gen-
uinely carry the ethos of the company which is to ensure that every
project deliverable is according to client specification. Whether your
challenge stems from a strategic point of view, or the physical infra-
structure your business operates under, we always have a solution for
you. We connect the dots and amplify your value!
6 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
4.1.1 OUR VISION:
To become the leader and company of choice in our core services.
4.1.2 OUR MISSION:
THE TIPP FOCUS GROUP is 100% committed and passionate about partnering with companies to solve their
Organizational Challenges/problems thereby amplifying value to their shareholders and stakeholders through the
following services:
1. Training and Development
2. Recruitment and Placements
3. Consulting and Solutions Services
4. Project Management in Construction
5. Infrastructure and Aviation Technologies
4.1.3 OUR 10 STRONG VALUE ADD POINTS
1. We spend time with our clients to fully understand their requirements and environments before we can
recommend any solutions.
2. We are a local company, with international exposure. We have a knowledge base of international practices,
but we introduce them in a uniquely South African way.
3. Our integrated approach allows us to align requirements according to our client’s business strategies and
long-term plans.
4. Our Delivery Methodologies and Tools are up to date, relevant and enable our team to apply simple yet
effective processes to the exact tasks requested for a particular project.
5. We deliver utilising a partnership approach that allows our Senior Management to be personally involved
in projects to ensure that projects receive the highest quality service and that the service being delivered
meets the specific tailored requirements.
6. THE TIPP FOCUS GROUP has the financial muscle to carry out projects of any size and magnitude. Over the
years, THE TIPP FOCUS GROUP has been focusing on the growth of the business and has invested in
building necessary foundation for a sound financial management.
7. THE TIPP FOCUS GROUP has impeccable BBBEE Credentials:
o We are a 100% BEE organization, with the majority of shares owned by African Black women.
o We fully support SMMEs, PDIs and BEE companies by following a preferred black supplier policy that
ensures procurement of goods and services from BEE companies.
o We give back to the communities through our Social Corporate Investment Projects that ensures
upliftment and empowerment of our South African communities.
4| OUR VISION AND MISSION
7 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
5.1.1 WHO ARE WE?
THAJA RECRUITMENT, a member of THE TIPP FOCUS GROUP, emanated from the rapid growth experienced within
the group and has since been recognized as a company offering quality services, specialising in permanent and fixed
term contract placements. As specialists in the recruitment field, THAJA RECRUITMENT is geared to ensure that The
THAJA RECRUITMENT’s VISION and VALUES are achieved through the recruitment of the right people. Our recruit-
ment process includes the latest international best practices to ensure that your company:
• makes the right hire
• reduces attrition
• increases productivity
• increases profitability
THAJA RECRUITMENT has dedicated much of its resources to developing a sound recruitment methodology, and
the success of our methodology lies in the following:
• A highly skilled recruitment team
• Sound recruitment and selection processes
• Extensive national databases and networks
• An intense desire to have an intimate understanding of the client as an organization as well as their
human capital requirements
• The ability to structure selection assessments to ensure that only ideal candidates are referred to the client
THAJA RECRUITMENT is confident of our ability to assist companies in making the right hire through implementing
sound principles. Research has shown that there are three components that influence the performance of an
employee. These components consist of company fit, skills match and job fit. By ensuring that a candidate meets
the three components one is able to ensure that there is a higher degree of certainty that the candidate will perform
in an organization.
THAJA RECRUITMENT uses these components in our selection process.
• Company Fit refers to the degree to which the candidate’s attitudes, values, ethics fits the company’s
culture.
• Skills Match looks at to what degree the candidate’s educational background, technical skills, previous job
experience and specific expertise match what is required for the position.
• Job Fit refers to the degree to which the candidate’s cognitive abilities, personality structure and interest fit
what is required by the position).
5.1.2 OUR LEADERSHIP TEAM
Behind every top-performing recruiting team is a leadership team—who is in equal parts inspiring, empowering,
enabling, and influential.
5| THAJA RECRUITMENT
8 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
The management team aligns teams around long-term goals, providing clarity during challenging periods and moti-
vating and coaching recruiters to reach their peak performance. THAJA RECRUITMENT believes that their team is the
most valuable asset and strive to create an atmosphere of unity, trust and transparency.
5.1.2.1 THABELO SIALA
GROUP CEO
Thabelo holds a B.Sc. Engineering degree (UCT) and Master in Business Leadership degree (MBL) from UNISA. He
received his training as a qualified ISO9000 Quality Representative from Germany, and Six Black Belt from UK. He
holds a certificate on Train the Trainer from University of Port Elizabeth. He has certified on train the trainer on South
African Excellence Model and has trained on it extensively.
He has extensive experience in the fields of Organisational Transformation & Repositioning, Strategic Planning (Busi-
ness & IT), Quality & Process management, Change Management, Project Management, and Balance Scorecard & SA
Excellence Model. He has assisted clients through training and consulting on the above knowledge areas. His collec-
tive knowledge and experience has been applied in the Petroleum, Pulp and Paper, FMCG, Motor Manufacturing and
Banking Industry, IT & Government sector. We do not follow a traditional ‘’hit and run’’ approach, but ensure that we
are there for our clients all the way.
5.1.2.2 JACK M. MAZWI
EXECUTIVE CHAIRMAN
Jack holds a BSc (Computer Science) degree from University of Fort Hare, Business Computing Diploma from
UNISA, MCOM (1st year) from WITS and Project Management Professional (PMP) from USA. As a PMP, Jack has
presented a number of papers and case studies to Project Management Conferences including the following:
• Translation of Organisation Strategy to initiatives and projects.
• Developing a compelling Business Case.
• Case Study: Effective Implementation of the Project Management Office.
He has over 18-years’ experience working in a number of projects as a Programme / Project Manager, Business
Analyst, Management Consultant in the areas of IT Strategy & Planning, Business Process Integration, Systems
integration and Development and Organisational Transformation projects. Some of the organisations that Jack
worked for include Accenture, Unisys, IT&T and Mercedes Benz Finance. He is also part of the founding members of
e-SEK Solutions, PM Focus Consulting and Tipp Resourcing. His collective knowledge and experience has been
applied in the Information Technology, Government, Transport, Forestry, Retail and Financial sectors.
9 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
5.1.2.3 JUDY VAN NIEKERK
MANAGING EXECUTIVE THAJA RECRUITMENT
Judy holds a BA (Ed) degree specialising in languages and Psychology. She has 22 years corporate experience and
16 years’ experience at Senior Executive level. She is a Performance driven and results-oriented professional with
extensive experience and proven track record in Business Development, Resource Management, Account manage-
ment, Recruitment and Sales.
Founder and Managing Director of 3 successful Recruitment Agencies specializing in the placement of Information
Technology specialists, Financial specialists, Engineering, Mining, HR and Executive Management personnel, both
permanent and contractual.
5.1.3 AREAS OF SPECIALISATION
5.1.3.1 INFORMATION TECHNOLOGY & TELECOMMUNICATION
THAJA RECRUITMENT incorporates a specialist IT division focused on managing a niche market with reference to
sourcing scarce Information Technology skills nationally. Our IT Recruitment Team has been selected through strin-
gent recruitment and selection processes to ensure quality management of IT job specifications and client projects.
Our team consists of experienced IT consultants who possess superior technical knowledge and qualifications.
THAJA RECRUITMENT Consultants use technical competency based interviews to match candidates technical skills
to a client’s job specification and quality check the candidate’s technical skills before presenting the candidates CV
and Technical Skills Matrix to the client. Qualitative Candidate Checks are critical to ensure time management with
reference to shortlisting and presenting the most competent and suitable candidates to our clients.
5.1.3.2 ACCOUNTING, FINANCE & INSURANCE
Our team specialize in placing all levels of Accounting, Insurance and Finance professionals into leading organisa-
tions. Our highly qualified recruiters have extensive industry experience and have successfully identified exception-
al candidates and guided the careers of many candidates, seeking Finance, Accounting and Insurance positions.
They understand the technicalities of recruiting in a specific financial role and are able to provide knowledgeable
and insightful advice about the South African Financial market place to both clients and candidates. Our specific
services in the Finance, Accounting and the Insurance space include but are not limited to:
• Bookkeepers • Compliance Managers • Chartered Accountants (CA’s) • Claims Managers • Cost Accountants • Risk
Managers • Financial Managers • Underwriters.
10 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
5.1.3.3 ENGINEERING, CONSTRUCTION & FAST MOVING CONSUMABLE GOODS (FMCG)
Engineering, Construction and Fast Moving Consumable Goods (FMCG) roles are challenging with reference to
identifying the right candidates with the right qualifications, experience and culture fit. Our Engineering,
Construction and Fast Moving Consumable Goods (FMCG) Recruitment Team use innovative headhunting meth-
odology to build talent databases for our clients to ensure our service is not just a one stop CV sending service
but rather a long term partnership to attract and retain talent and scarce skills within your organisation. Our
Recruitment Focus Areas are but not limited to:
Civil, Mechanical, Electrical, Metallurgical Engineers, • Category Management • Research and Insights • National
Accounts • Brand Management • Engineers • Artisans • Production • Supply Chain • Site Managers • Quantity
Surveyors • Contract Managers
In–depth Industry Knowledge Recruitment Experts differentiate us from generalist agencies. Our focus is on
understanding our client requirements through analysis and research of the environment, attraction, retention
and development strategy. This analysis approach assists us in identifying top talent aligned with the organisa-
tions strategic objectives.
5.1.3.4 HR AND OPERATIONAL MANAGEMENT
One of THAJA RECRUITMENT’s key business objectives as partners to our clients is to provide HR Operational
Services in the form of strategic and custom made solutions to measure manage and report on current HR
services within the organisation and align these services to meet each organisations strategic current and future
objectives. Human Resources and Operational Services are the core of a business and need to be consistent with
what the organisation requires through vision, communication and goal setting initiatives. Our specific services in
the HR and Operational Management space include:
• Best Practice • Development Solutions • Executive Leadership Solutions • Change Management • Project Man-
agement • Talent Management • HR Offices • Office Managers • Facilities Manager • Operations Manager
Our HR Operations team comprises of HR Business Partners who have experience in working in both corporate
and agency environments, hence they understand the challenges that business face and can apply their knowl-
edge, skills and experience to each project, solution and organisation challenge. Our teams are on standby to
assist in the onsite execution, implementation or facilitation of each client assignment presented.
5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS
THAJA RECRUITMENT has developed a methodology for its recruitment services as illustrated below:
5.1.4.1 ADVERT RESPONSE MANAGEMENT
Response Management enables us to view the entire picture from all angles, giving incredibly valuable information,
building strong databases and supplying a cost-effective proven recruitment method. Response management means
effectively handling all the responses to an advert placed. THAJA RECRUITMENT undertakes to attract, collect, organ-
ise, analyse and present relevant candidates to our clients.
THAJA RECRUITMENT will handle the whole process from placing an ad, to presenting you with a detailed report of all
responses received. THAJA RECRUITMENT will filter your responses, set up dedicated lines for telephone screening,
and send acknowledgements, replies and rejections. This way, the client can solely focus its time on deciding who to
take to the interview stage. THAJA RECRUITMENT can handle the first stage of this through phone interviews for you.
THAJA RECRUITMENT has developed considerable expertise in campaign planning and will create the best strategy to
meet your requirements, timescale and importantly, budget. Our knowledge and utilisation of media that works for
recruitment advertising is unsurpassed, from the diverse range of available media sources, their strengths and specif-
ic target markets (including readership and coverage), as well as past performance, e.g. number of responses, devis-
ing compelling marketing messages, etc.
5.1.4.2 EXECUTIVE and SCARCE SKILLS ACQUISITION METHODOLOGY
In recruitment and resourcing alike we are learning that applicants rarely respond in sufficient numbers to newspaper
ads or even to online job postings on the major Internet career sites. The Internet is still the most efficient tool to
reach people in desired locations with specific skill sets, but the methods that works best mainly target these passive
job seekers, and that is by doing headhunting. Headhunting is a “think beyond” kind of approach of recruitment.
Headhunting is a direct and personalized approach that is made to the individual with a high degree of discretion
where particular expertise is sought. It is done by identifying methods other than traditional one’s such as e-job
portals, advertisements etc., here the passive job seekers who are not available on e-job portals are identified, target-
ed and discovered with different methods and strategies. Headhunting works best when employers are looking for a
niche expert- who is very less in number.
Our headhunting process is covered and mapped through the following listed points:
• Requirement Analysis
• Industry Mapping
• Talent Mapping and Cold Calling
• Networking/ Referrals
• Candidate Screening and Engagement
5.1.4.3 GENERALIST AND SPECIALIST SEARCH METHOD
This will be performed in a phased approach.
11 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
12 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
The various stages are detailed below.
STAGE 1: CANDIDATE IDENTIFICATION
THAJA RECRUITMENT have been actively involved in this sector for the past 15 years. We offer professional services
in sourcing the right candidates/people. We start by identifying potential resources from our pool of resources. A
filtering process is then undertaken in order to match the specification of the client.
STAGE 2: CANDIDATE ASSESSMENT AND PLACEMENT
To ensure that we meet the requirements of the client, all our resources go through a rigorous competency assess-
ments.
STAGE 3: RETENTION OF RESOURCES
Although we make sure that our Resources are paid market related salaries, our strategy for retention covers a lot
more than remuneration. Our strategy makes sure that we keep all Resources motivated, with positive morale by
ensuring that there is involvement, recognition, advancement, development and compensation based on perfor-
mance.
Our Retention Strategy covers the following activities and outputs:
• THAJA RECRUITMENT solicits ideas and provides an environment in which Resources are comfortable
providing feedback. Resources feel free to criticize and commit to continuous improvement.
• Offer clarity about what is expected from the Resource,
• Offer clarity about earning potential,
• Coach our Resources to provide management development coaching and feedback
• Handle all Resources complaints and problems
• Provide a framework within which the Resources perceive they can succeed.
• As part of a fully integrated performance management system, provide 360 degree feedback so Resources
know how the clients’ managers perceive them.
In the unlikely event of a Resource resigning, we will conduct Exit Interviews, which will assess the reasons for leaving
and Feedback will be provided to the client. In this case, THAJA RECRUITMENT will replace the Resource within 1 – 10
days working days, depending on a scarcity of the skill and complexity thereof, after the last day of the previous
Resource
Stage 1: Candidate
Identification
Project / Account Management
Stage 3: Retention of
Resources
Stage 2: Candidate
Assessment and
Placement
5.1.4.4 DEBRIEFING AND POST RECRUITMENT
SUPPORT PLAN
CLIENT DEBRIEFING OF CANDIDATES
An interview debrief happens as soon as a
prospective employee leaves the building. The
purpose of the interview debrief is for employees
who took part in the interview to assess the candi-
date, from his industry knowledge, skills and
accomplishments to his personality and profes-
sionalism. Every person who interviewed the
candidate discusses how hireable the candidate
seems to be, and the group strives to form a con-
sensus regarding the candidate's fate.
CANDIDATE DEBRIEFING AND REGRET LETTER
To conclude the cycle all unsuccessful candidates
must be rejected by a telephone call or a regret
letter. This is the last opportunity to build a rela-
tionship with the applicant. This rejection letter
sample will cause the applicant to think favourably
of the company. The reputation as an employer is
affected by this applicant's opinion and the opin-
ions of the people who hear this applicant's opin-
ion. This is extremely important for the company
reputation as it portrays a potential employer for
desirable employees.
Finally the Job offer is sent to the successful candi-
date. The client and THAJA RECRUITMENT will
prepare the appointment letter with start-up date
approved by the relevant
manager.
13 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
17 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
6 CONTACT DETAILS
Our contact deails are as follows:
Physical Address: Building 3
Thornhill Office Park
94 Bekker Street, Midrand
Postal Address:
P.O Box 914, Buccleuch, 2066
Telephone No:
+27 (0)11 805 3447
SureFax No:
+27 (0)86 621 2563
e-mail:
info@tippfocus.co.za
Website:
www.tippfocus.co.za
Services
Managing Executive
Contact Person
Judy van Niekerk
Cell No.
+27 (0)83 445 2211
e-mail Address
judy@thajarecruitment.co.za

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Thaja Recruitment Company Profile-min

  • 1. Recruitment ThaJa a member of the Tipp Focus Group Tel: +27 (0) 11 805 3447 | SureFax: +27 (0) 86 671 5612 Building 3, Thornhill Office Park, 94 Bekker Street, Midrand P.O Box 914, Buccleuch, 2066 | www.thajarecruitment.co.za
  • 2. TABLE OF CONTENTS 2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 1 INFORMATION ABOUT THE TIPP FOCUS GROUP 3 2 THE TIPP FOCUS GROUP OF COMPANIES 3 3 OUR ORGANISATIONAL STRUCTURE 4 4 OUR VISION & MISSION 6 4.1.1 OUR VISION: 6 4.1.2 OUR MISSION: 6 4.1.3 OUR 10 STRONG VALUE ADD POINTS 6 5 THAJA RECRUITMENT 8 5.1.1 WHO ARE WE? 7 5.1.2 OUR LEADERSHIP TEAM 7 5.1.3 AREAS OF SPECIALISATION 9 5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS 11 6 CONTACT DETAILS 14 2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
  • 3. 3 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 1| INFORMATION ABOUT THE TIPP FOCUS GROUP Official Name: THE TIPP FOCUS GROUP Consulting Postal Address: P.O Box 914, Buccleuch, 2066 Telephone No: +27 (0)11 805 3447 Fax No: SureFax +27 (0)86 621 2563 Company Registration No: 2001/013205/23 Date of Registration: February 2001 VAT Registration No: 4820218719 National Footprint: All provinces in South Africa HDI / BEE Status: 100% BEE and 100% PDI, B-BBEE Status – Level 1 Contributor Physical Address: First Floor, Building 3, Thornhill Office Park,94 Bekker Street, Midrand Type of organization: Management Consulting, Training and Recruitment Services Offered: Information & Communication Technology Management, LAN, Desktop and User Support, Server support, Strategy Planning & Management, Organisational Development & Management, Change Management, Project / Programme Management, Business Process Re-engineering and Integra- tion, Management Systems, Training and Resourcing, Recruitment THE TIPP FOCUS GROUP is a privately owned Level 1 BEE accredited and ISO 9001:2008 certified company established in 2001. OUR GROUP OF COMPANIES: • THAJA RECRUITMENT • TIPP FOCUS HOLDINGS o Consulting o Solutions o Resourcing • DUVHA CONSTRUCTION AND CONSULTING SERVICES • TIPP ACADEMY • PM FOCUS TECHNOLOGIES 2| THE TIPP FOCUS GROUP OF COMPANIES
  • 4. 4 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 3| OUR ORGANISATIONAL STRUCTURE Tipp Focus Group (Management Board) Tipp Focus Holdings Tipp Focus Consulting Tipp Focus Solutions Tipp Focus Resourcing PM Focus Technologies Duvha Construction and Consulting Services Tipp Academy Thaja Recruitment Support - Finance, Facilities, HR, QMS , IT • Tipp Focus Consulting • BPM • PM • Management Consulting • Tipp Focus Solutions • Microsoft: EPM, Sharepoint, Dynamic and BizTalk • SAP • ARIS, Webmethods, Terracota • PPO • Tipp Focus Online Services • Suite of Online Services • Tipp Focus Resourcing • End-End IT Resources (Contracting) • Information & Communication Technology • Construction and Engineering • Finance, Insurance and Accounting • HR and Operational Management • Full Qualifications • Business Systems Analysis • Project Management • Municipal Financial Management • Public Administration (L4 & 5) • Private Sector AAt (L3, 4, 5) • Local Government AAT (L4) • Public Sector AAt (L4) • Short Skills Programmes • General Building (GB) • Civil Engineering (CE) • Project Managemnet • Quantity Surveying • Aviation Technology • IT Network Services • High End Technology solutions • Cyber Security • Hardware Duvha Construction & Consulting Services PM Focus Technologies Tipp Academy Thaja Recruitment (Prem & Fixed Term Contracts) Tipp Focus Holdings
  • 5. 5 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile Underpinned by our Founders’ strong desire to help others and seeing organizations and individuals alike achieve their dreams, THE TIPP FOCUS GROUP exists to assist companies achieve their goals and objectives. We are 100% committed and passionate about solving our clients’ organisational challenges and amplifying their value through the services we offer. Our shareholders’ and management values include focusing on serving our customer’s priorities, building relationships, recognising individual contribution and focusing on being profitable and as cost effective as possible. Our core organizational principles are: • Honesty and Integrity • Shared Purpose/Meaning and Vision • Mutual Trust • Mutual Respect • Empathy towards each other As part of our vision 2020, we aim to become the leader and company of choice in our core services, whilst strengthening other strategic services. We are a customer centric company and we put a lot of emphasis on quality in all deliverables. THE TIPP FOCUS GROUP has over the years instilled a culture of customer centricity, quality, accountability and creativity in all employ- ees, thereby ensuring that the customer receives the best service and value. We offer services in Recruitment and Placements, Training and Development, Consulting and Solutions Services, Project Manage- ment in Construction and Aviation. We have pooled together industry experts and professionals who gen- uinely carry the ethos of the company which is to ensure that every project deliverable is according to client specification. Whether your challenge stems from a strategic point of view, or the physical infra- structure your business operates under, we always have a solution for you. We connect the dots and amplify your value!
  • 6. 6 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 4.1.1 OUR VISION: To become the leader and company of choice in our core services. 4.1.2 OUR MISSION: THE TIPP FOCUS GROUP is 100% committed and passionate about partnering with companies to solve their Organizational Challenges/problems thereby amplifying value to their shareholders and stakeholders through the following services: 1. Training and Development 2. Recruitment and Placements 3. Consulting and Solutions Services 4. Project Management in Construction 5. Infrastructure and Aviation Technologies 4.1.3 OUR 10 STRONG VALUE ADD POINTS 1. We spend time with our clients to fully understand their requirements and environments before we can recommend any solutions. 2. We are a local company, with international exposure. We have a knowledge base of international practices, but we introduce them in a uniquely South African way. 3. Our integrated approach allows us to align requirements according to our client’s business strategies and long-term plans. 4. Our Delivery Methodologies and Tools are up to date, relevant and enable our team to apply simple yet effective processes to the exact tasks requested for a particular project. 5. We deliver utilising a partnership approach that allows our Senior Management to be personally involved in projects to ensure that projects receive the highest quality service and that the service being delivered meets the specific tailored requirements. 6. THE TIPP FOCUS GROUP has the financial muscle to carry out projects of any size and magnitude. Over the years, THE TIPP FOCUS GROUP has been focusing on the growth of the business and has invested in building necessary foundation for a sound financial management. 7. THE TIPP FOCUS GROUP has impeccable BBBEE Credentials: o We are a 100% BEE organization, with the majority of shares owned by African Black women. o We fully support SMMEs, PDIs and BEE companies by following a preferred black supplier policy that ensures procurement of goods and services from BEE companies. o We give back to the communities through our Social Corporate Investment Projects that ensures upliftment and empowerment of our South African communities. 4| OUR VISION AND MISSION
  • 7. 7 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 5.1.1 WHO ARE WE? THAJA RECRUITMENT, a member of THE TIPP FOCUS GROUP, emanated from the rapid growth experienced within the group and has since been recognized as a company offering quality services, specialising in permanent and fixed term contract placements. As specialists in the recruitment field, THAJA RECRUITMENT is geared to ensure that The THAJA RECRUITMENT’s VISION and VALUES are achieved through the recruitment of the right people. Our recruit- ment process includes the latest international best practices to ensure that your company: • makes the right hire • reduces attrition • increases productivity • increases profitability THAJA RECRUITMENT has dedicated much of its resources to developing a sound recruitment methodology, and the success of our methodology lies in the following: • A highly skilled recruitment team • Sound recruitment and selection processes • Extensive national databases and networks • An intense desire to have an intimate understanding of the client as an organization as well as their human capital requirements • The ability to structure selection assessments to ensure that only ideal candidates are referred to the client THAJA RECRUITMENT is confident of our ability to assist companies in making the right hire through implementing sound principles. Research has shown that there are three components that influence the performance of an employee. These components consist of company fit, skills match and job fit. By ensuring that a candidate meets the three components one is able to ensure that there is a higher degree of certainty that the candidate will perform in an organization. THAJA RECRUITMENT uses these components in our selection process. • Company Fit refers to the degree to which the candidate’s attitudes, values, ethics fits the company’s culture. • Skills Match looks at to what degree the candidate’s educational background, technical skills, previous job experience and specific expertise match what is required for the position. • Job Fit refers to the degree to which the candidate’s cognitive abilities, personality structure and interest fit what is required by the position). 5.1.2 OUR LEADERSHIP TEAM Behind every top-performing recruiting team is a leadership team—who is in equal parts inspiring, empowering, enabling, and influential. 5| THAJA RECRUITMENT
  • 8. 8 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile The management team aligns teams around long-term goals, providing clarity during challenging periods and moti- vating and coaching recruiters to reach their peak performance. THAJA RECRUITMENT believes that their team is the most valuable asset and strive to create an atmosphere of unity, trust and transparency. 5.1.2.1 THABELO SIALA GROUP CEO Thabelo holds a B.Sc. Engineering degree (UCT) and Master in Business Leadership degree (MBL) from UNISA. He received his training as a qualified ISO9000 Quality Representative from Germany, and Six Black Belt from UK. He holds a certificate on Train the Trainer from University of Port Elizabeth. He has certified on train the trainer on South African Excellence Model and has trained on it extensively. He has extensive experience in the fields of Organisational Transformation & Repositioning, Strategic Planning (Busi- ness & IT), Quality & Process management, Change Management, Project Management, and Balance Scorecard & SA Excellence Model. He has assisted clients through training and consulting on the above knowledge areas. His collec- tive knowledge and experience has been applied in the Petroleum, Pulp and Paper, FMCG, Motor Manufacturing and Banking Industry, IT & Government sector. We do not follow a traditional ‘’hit and run’’ approach, but ensure that we are there for our clients all the way. 5.1.2.2 JACK M. MAZWI EXECUTIVE CHAIRMAN Jack holds a BSc (Computer Science) degree from University of Fort Hare, Business Computing Diploma from UNISA, MCOM (1st year) from WITS and Project Management Professional (PMP) from USA. As a PMP, Jack has presented a number of papers and case studies to Project Management Conferences including the following: • Translation of Organisation Strategy to initiatives and projects. • Developing a compelling Business Case. • Case Study: Effective Implementation of the Project Management Office. He has over 18-years’ experience working in a number of projects as a Programme / Project Manager, Business Analyst, Management Consultant in the areas of IT Strategy & Planning, Business Process Integration, Systems integration and Development and Organisational Transformation projects. Some of the organisations that Jack worked for include Accenture, Unisys, IT&T and Mercedes Benz Finance. He is also part of the founding members of e-SEK Solutions, PM Focus Consulting and Tipp Resourcing. His collective knowledge and experience has been applied in the Information Technology, Government, Transport, Forestry, Retail and Financial sectors.
  • 9. 9 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 5.1.2.3 JUDY VAN NIEKERK MANAGING EXECUTIVE THAJA RECRUITMENT Judy holds a BA (Ed) degree specialising in languages and Psychology. She has 22 years corporate experience and 16 years’ experience at Senior Executive level. She is a Performance driven and results-oriented professional with extensive experience and proven track record in Business Development, Resource Management, Account manage- ment, Recruitment and Sales. Founder and Managing Director of 3 successful Recruitment Agencies specializing in the placement of Information Technology specialists, Financial specialists, Engineering, Mining, HR and Executive Management personnel, both permanent and contractual. 5.1.3 AREAS OF SPECIALISATION 5.1.3.1 INFORMATION TECHNOLOGY & TELECOMMUNICATION THAJA RECRUITMENT incorporates a specialist IT division focused on managing a niche market with reference to sourcing scarce Information Technology skills nationally. Our IT Recruitment Team has been selected through strin- gent recruitment and selection processes to ensure quality management of IT job specifications and client projects. Our team consists of experienced IT consultants who possess superior technical knowledge and qualifications. THAJA RECRUITMENT Consultants use technical competency based interviews to match candidates technical skills to a client’s job specification and quality check the candidate’s technical skills before presenting the candidates CV and Technical Skills Matrix to the client. Qualitative Candidate Checks are critical to ensure time management with reference to shortlisting and presenting the most competent and suitable candidates to our clients. 5.1.3.2 ACCOUNTING, FINANCE & INSURANCE Our team specialize in placing all levels of Accounting, Insurance and Finance professionals into leading organisa- tions. Our highly qualified recruiters have extensive industry experience and have successfully identified exception- al candidates and guided the careers of many candidates, seeking Finance, Accounting and Insurance positions. They understand the technicalities of recruiting in a specific financial role and are able to provide knowledgeable and insightful advice about the South African Financial market place to both clients and candidates. Our specific services in the Finance, Accounting and the Insurance space include but are not limited to: • Bookkeepers • Compliance Managers • Chartered Accountants (CA’s) • Claims Managers • Cost Accountants • Risk Managers • Financial Managers • Underwriters.
  • 10. 10 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 5.1.3.3 ENGINEERING, CONSTRUCTION & FAST MOVING CONSUMABLE GOODS (FMCG) Engineering, Construction and Fast Moving Consumable Goods (FMCG) roles are challenging with reference to identifying the right candidates with the right qualifications, experience and culture fit. Our Engineering, Construction and Fast Moving Consumable Goods (FMCG) Recruitment Team use innovative headhunting meth- odology to build talent databases for our clients to ensure our service is not just a one stop CV sending service but rather a long term partnership to attract and retain talent and scarce skills within your organisation. Our Recruitment Focus Areas are but not limited to: Civil, Mechanical, Electrical, Metallurgical Engineers, • Category Management • Research and Insights • National Accounts • Brand Management • Engineers • Artisans • Production • Supply Chain • Site Managers • Quantity Surveyors • Contract Managers In–depth Industry Knowledge Recruitment Experts differentiate us from generalist agencies. Our focus is on understanding our client requirements through analysis and research of the environment, attraction, retention and development strategy. This analysis approach assists us in identifying top talent aligned with the organisa- tions strategic objectives. 5.1.3.4 HR AND OPERATIONAL MANAGEMENT One of THAJA RECRUITMENT’s key business objectives as partners to our clients is to provide HR Operational Services in the form of strategic and custom made solutions to measure manage and report on current HR services within the organisation and align these services to meet each organisations strategic current and future objectives. Human Resources and Operational Services are the core of a business and need to be consistent with what the organisation requires through vision, communication and goal setting initiatives. Our specific services in the HR and Operational Management space include: • Best Practice • Development Solutions • Executive Leadership Solutions • Change Management • Project Man- agement • Talent Management • HR Offices • Office Managers • Facilities Manager • Operations Manager Our HR Operations team comprises of HR Business Partners who have experience in working in both corporate and agency environments, hence they understand the challenges that business face and can apply their knowl- edge, skills and experience to each project, solution and organisation challenge. Our teams are on standby to assist in the onsite execution, implementation or facilitation of each client assignment presented.
  • 11. 5.1.4 OUR METHODOLOGIES: RECRUITMENT PROCESS THAJA RECRUITMENT has developed a methodology for its recruitment services as illustrated below: 5.1.4.1 ADVERT RESPONSE MANAGEMENT Response Management enables us to view the entire picture from all angles, giving incredibly valuable information, building strong databases and supplying a cost-effective proven recruitment method. Response management means effectively handling all the responses to an advert placed. THAJA RECRUITMENT undertakes to attract, collect, organ- ise, analyse and present relevant candidates to our clients. THAJA RECRUITMENT will handle the whole process from placing an ad, to presenting you with a detailed report of all responses received. THAJA RECRUITMENT will filter your responses, set up dedicated lines for telephone screening, and send acknowledgements, replies and rejections. This way, the client can solely focus its time on deciding who to take to the interview stage. THAJA RECRUITMENT can handle the first stage of this through phone interviews for you. THAJA RECRUITMENT has developed considerable expertise in campaign planning and will create the best strategy to meet your requirements, timescale and importantly, budget. Our knowledge and utilisation of media that works for recruitment advertising is unsurpassed, from the diverse range of available media sources, their strengths and specif- ic target markets (including readership and coverage), as well as past performance, e.g. number of responses, devis- ing compelling marketing messages, etc. 5.1.4.2 EXECUTIVE and SCARCE SKILLS ACQUISITION METHODOLOGY In recruitment and resourcing alike we are learning that applicants rarely respond in sufficient numbers to newspaper ads or even to online job postings on the major Internet career sites. The Internet is still the most efficient tool to reach people in desired locations with specific skill sets, but the methods that works best mainly target these passive job seekers, and that is by doing headhunting. Headhunting is a “think beyond” kind of approach of recruitment. Headhunting is a direct and personalized approach that is made to the individual with a high degree of discretion where particular expertise is sought. It is done by identifying methods other than traditional one’s such as e-job portals, advertisements etc., here the passive job seekers who are not available on e-job portals are identified, target- ed and discovered with different methods and strategies. Headhunting works best when employers are looking for a niche expert- who is very less in number. Our headhunting process is covered and mapped through the following listed points: • Requirement Analysis • Industry Mapping • Talent Mapping and Cold Calling • Networking/ Referrals • Candidate Screening and Engagement 5.1.4.3 GENERALIST AND SPECIALIST SEARCH METHOD This will be performed in a phased approach. 11 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
  • 12. 12 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile The various stages are detailed below. STAGE 1: CANDIDATE IDENTIFICATION THAJA RECRUITMENT have been actively involved in this sector for the past 15 years. We offer professional services in sourcing the right candidates/people. We start by identifying potential resources from our pool of resources. A filtering process is then undertaken in order to match the specification of the client. STAGE 2: CANDIDATE ASSESSMENT AND PLACEMENT To ensure that we meet the requirements of the client, all our resources go through a rigorous competency assess- ments. STAGE 3: RETENTION OF RESOURCES Although we make sure that our Resources are paid market related salaries, our strategy for retention covers a lot more than remuneration. Our strategy makes sure that we keep all Resources motivated, with positive morale by ensuring that there is involvement, recognition, advancement, development and compensation based on perfor- mance. Our Retention Strategy covers the following activities and outputs: • THAJA RECRUITMENT solicits ideas and provides an environment in which Resources are comfortable providing feedback. Resources feel free to criticize and commit to continuous improvement. • Offer clarity about what is expected from the Resource, • Offer clarity about earning potential, • Coach our Resources to provide management development coaching and feedback • Handle all Resources complaints and problems • Provide a framework within which the Resources perceive they can succeed. • As part of a fully integrated performance management system, provide 360 degree feedback so Resources know how the clients’ managers perceive them. In the unlikely event of a Resource resigning, we will conduct Exit Interviews, which will assess the reasons for leaving and Feedback will be provided to the client. In this case, THAJA RECRUITMENT will replace the Resource within 1 – 10 days working days, depending on a scarcity of the skill and complexity thereof, after the last day of the previous Resource Stage 1: Candidate Identification Project / Account Management Stage 3: Retention of Resources Stage 2: Candidate Assessment and Placement
  • 13. 5.1.4.4 DEBRIEFING AND POST RECRUITMENT SUPPORT PLAN CLIENT DEBRIEFING OF CANDIDATES An interview debrief happens as soon as a prospective employee leaves the building. The purpose of the interview debrief is for employees who took part in the interview to assess the candi- date, from his industry knowledge, skills and accomplishments to his personality and profes- sionalism. Every person who interviewed the candidate discusses how hireable the candidate seems to be, and the group strives to form a con- sensus regarding the candidate's fate. CANDIDATE DEBRIEFING AND REGRET LETTER To conclude the cycle all unsuccessful candidates must be rejected by a telephone call or a regret letter. This is the last opportunity to build a rela- tionship with the applicant. This rejection letter sample will cause the applicant to think favourably of the company. The reputation as an employer is affected by this applicant's opinion and the opin- ions of the people who hear this applicant's opin- ion. This is extremely important for the company reputation as it portrays a potential employer for desirable employees. Finally the Job offer is sent to the successful candi- date. The client and THAJA RECRUITMENT will prepare the appointment letter with start-up date approved by the relevant manager. 13 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile
  • 14. 2 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 17 | THE TIPP FOCUS GROUP –THAJA RECRUITMENT | Company Profile 6 CONTACT DETAILS Our contact deails are as follows: Physical Address: Building 3 Thornhill Office Park 94 Bekker Street, Midrand Postal Address: P.O Box 914, Buccleuch, 2066 Telephone No: +27 (0)11 805 3447 SureFax No: +27 (0)86 621 2563 e-mail: info@tippfocus.co.za Website: www.tippfocus.co.za Services Managing Executive Contact Person Judy van Niekerk Cell No. +27 (0)83 445 2211 e-mail Address judy@thajarecruitment.co.za