This document contains the resume of Judith M. Armstrong, which summarizes her professional experience and education. She has over 30 years of experience in medical coding, billing, and records management positions. Her current role is as a Certified Professional Coder for Change Healthcare, where she performs HCC and RxHCC coding and provides backup, training, and QA support. Prior roles include coding manager, patient registration manager, practice administrator, and medical records supervisor positions at various hospitals and medical practices in New York.

1. Judith M. Armstrong (607)279-2271 C
81 Main Street
Otego, New York 13825 judarm0811@gmail.com
Professional Experience
Change Healthcare, Alpharetta, GA – Remote (Formerly Altegra) Jan 2015 – present
Certified Professional Coder
Responsibilities
 Daily HCC/RxHCC coding (Commercial, Medicare and rendering provider models)
 QA on a flex basis as needed (October 2016 to January 2017)
 95% or greater accuracy rate
 Assisted with pilot and testing of TALIX software
 Minutes of team meetings for manager
 Back up for Coding Manager
 Running daily reports – QA and daily production with distribution to staff
 Answering coding questions from staff
 Distribution of pertinent information sent from Sr. Leadership
 QA Auditor for HEDIS – Group 5 TRC/MRP/COA
 Training manual review with HEDIS Manager
 Response to emails from abstractors for training and abstracting discrepancies
 Preparation and review of documentation for MRRV audits
 Back up for HEDIS Manager
 Distribution of work lists
 Maintenance of shared spreadsheets for continuity and accuracy
 Distribution of pertinent information sent from Sr. Leadership
 Duties as assigned by Sr. Leadership
 Assisted HEDIS Manager as per her direction
EMSI/OS2 Healthcare (Contract position) Jan 2015 – March 2015
Certified Professional Coder
 HCC coding
Yvonne Pagillo, Medical Billing Services, Bloomville, NY Dec 2013 – Jan 2015
Certified Professional Coder/Clerical
Responsibilities
 Data entry of insurance payments
 Data entry of BC/BS claims
 Claim follow up
 Clerical duties as instructed
Bassett Medical Center, Cooperstown, New York Nov 2010 to Nov 2012
Certified Professional Coder
Responsibilities:
 Coding of Surgical Services – General Surgery and Orthopedics (ICD 9 and CPT)
 Education to Physicians regarding coding changes
 Review of coverage policies prior to claim submission on CPT codes
 Provider Audits

2. Bassett Medical Center, Cooperstown, New York Dec 2008 to Nov 2010
Coding Manager
Responsibilities:
 Co-management of 35 staff members
 Management of project teams
 Report development and analysis
 Staff training
 Physician orientation
 Monitoring of coder productivity via development of different reports
 Collaboration with Finance staff to ensure denials managed efficiently
 Training oversight of MedAssets CodeCorrect and CDM products
 Oversight of provider documentation audits
A. O. Fox Memorial Hospital, Oneonta, New York April 2006 to Nov 2008
Patient Registration Manager
Responsibilities:
 Knowledge of hospital operating system (McKesson AS400), registration systems
(Compliance Checker software, Patient Works) and electronic medical record system
(Chartmaxx)
 Accurate registration of patient types and services
 Supervision of 25 registration staff
 Payroll
 Scheduling
 Monitoring of effective customer service among registration staff
 Recruitment and dismissal of staff
 Development of training manual and supervision of staff training
Thomas D. Flanders, Delhi, New York March 2005 to April 2006
Practice Administrator
Responsibilities:
 Scheduling appointments
 Checking in patients, verifying information
 Reviewing clinical notes
 Collection of payments
 End of day reports and closing
 Customer Service
O’Connor Hospital, Delhi, New York May 1995 to July 2005
Medical Records Supervisor
Responsibilities:
 Supervision of 6 staff members
 Budget review
 Medical Records coding (inpatient, outpatient specialties, ASU/OR and ER)
 Backup coverage for Business Operations Manager
 Building of reports for Departmental module in Meditech
 Monthly statistics reports to Medical Staff, training as necessary to Physicians
 Reduction of unbilled from $800,000 to $10,000
 Reduction of uncoded charts from 75 days to less than 7 days past discharge
 Transcription of dictation – history and physical, discharge summaries, progress notes on
inpatient/observation visits, as well as, outpatient podiatry visits
 All staff training

3. Education
Cazenovia College, Cazenovia, New York AAS 1986
AAPC/Bryant and Stratton, Oneonta, New York CPC 2007
References
References are available upon request.