Updated March 2016

1. Joseph M. Lewis
4050 N. High St. Apt. 29 Columbus,OH 43214
Cell:614-946-6852
Email:joseph.lewis2011@gmail.com
Career Overview
My objective is to obtain a position where I can incorporate my extensive experience in communication, conflict
resolution, customer service, and attention to detail in order to begin a career where I can succeed and grow.
Core Strengths
● Successful sales record ● Very people-oriented
● Works well on a team ● Fast learner
● Energetic and positive work attitude ● Intercultural communication experience
● MS Windows proficient ● Ability to manage time wisely
Work Experience
Protective Services Representative—March 2015-Present
Advocacy and Protective Services Inc. – Columbus, OH
Oversaw and advocated on behalf of a caseload of 55 individuals with developmental disabilities. Provided informed
consent for all matters pertaining to medical, behavioral, and placement. Regularly attended meetings to address
concerns, resolve conflict, and implement changes as needed. Visited each individual on a quarterly basis. Developed
and implemented specific advocacy plans to improve the overall wellbeing of each individual. Worked with teams to
create Individual Service Plans and Behavior Support Plans, then reviewed plans to ensure accuracy.
Direct Care Professional—October 2014-March 2015
Embracing Autism – Columbus, OH
Provided in-home care to 3 individuals with developmental disabilities. This included handling financial transactions,
daily auditing and documentation, performing home maintenance, submitting reports to company office, assisting clients
with daily living activities, scheduling regular medical appointments, providing daily transportation, and handling conflict
and/or violence in the home as needed through trained Crisis Intervention techniques.
Server—May 2014-October 2014
Studio Movie Grill – Columbus, OH
Accurately took customer orders and delivered food efficiently. Memorized menu and promoted featured drinks/food.
Barista—September 2013-March 2014
Starbucks Coffee Company—Lewis Center, OH
Accurately took customer orders, prepared customer drinks/food, handled sales transactions, and assisted with daily
auditing
Family Programmer— May 2013 to July 2013
YMCA of The Rockies – Estes Park, CO
Organized and oversaw group activities, trained new employees, and handled customer questions/complaints.
Educational Background
Mount Vernon Nazarene University 2011—Mount Vernon, OH
Majors: B.A. in Business Administration, B.A. in Spanish Language
Business Administration
Related coursework: Finance, Statistics, Marketing and Economics
Spanish
Fluent in Spanish
Studied abroad in Costa Rica for 3.5 months, lived with a host family