1. José D. Bidó López
Com. Bethel calle Miguel A. López Álvarez #10 Vega Baja P.R. 00693 Tel. (787) 406-6380 E-mail: jd_bido@hotmail.com
Ask not what your teammates can do for you. Ask what you can do for your teammates.
Magic Johnson
SUMMARY
• Outstanding leadership skills and demonstrated successful experiences.
• Vast knowledge of Case Management for HIV patients and exceptional customer service skills.
• Analytical and critical thinking skills to make qualitative and quantitative analysis.
• Conflict and problem solving expertise and oriented to results.
• Ability to work independently with a high level of responsibility, giving strong attention to details.
EDUCATION
Seminario Teológico de Puerto Rico (Nyack College, Seminary Graduated Schools)
M.E.P Biblical Counseling, Graduation: May 2014
University of Puerto Rico, Mayagüez Campus
B.A. Social Science, Major in Sociology, Graduation: May 2001
EMPLOYMENT
Sept. 2007 – present FASRE Foundation Bayamón, PR
Full Time
Outreach Worker
• Coordinate different types of services on behalf of HIV Patients in the Bayamón District area which includes
Vega Alta, Dorado, Toa Alta, Toa Baja, Bayamón, Cataño, Comerío, Naranjito, Barranquitas, Orocovis and
neighboring towns.
• Establish relationship with HIV Patients Treatment Centers, Physicians, Profits and Non Profits Organizations
in San Juan, Guaynabo and other towns.
• Give outreach services & orientation for new and out of treatment HIV Patients and patient´s family.
• Foster & motivate the participants to join and/or return to the health treatment through the supporting services
offered by the Foundation.
• Provide educational conferences and orientations to the community, schools and institutions.
• Support the case management as assigned.
• Represent the foundation in activities such as: Health Fairs and other community services activities.
• Actively support the Fund Raising activities for the institution.
• Prepare different reports, statistics, schedules and communication letters & memos among other administrative
duties.
Achievements
• Opened a solid communication and stablished relationship with the six (6) principal clinics that offer treatment
to HIV patients in the north, central and metropolitan area, in order to stablish collaborative agreements for the
well-being of the participant.
• Exceed by 15% to 25% the goals of new participant recruitment and reinstatement of missing participants.
• Successfully contributed the Institution to exceeds the goal of “No duplicated participant treated per year”
• Increase the relationship with different non-profit institutions such as rehab centers, community centers,
medical supply and social services providers; and stablished new collaborative agreements to increase the
2. network of service providers and extend the benefits to the participants; also, to receive referrals of new
participants.
Nov. 2006 – Sept. 2008 Sears Roebuck, Inc. Hato Rey, PR
Part Time
Telemarketing and Customer Service Agent
• Provided extended customer service over the phone.
• Sold goods and coordinated its delivery.
• Managed internet and other related systems to bring the required information to help the customers with its
questions.
• Managed different computer programs and applications to facilitate customer services.
SKILLS
• Excellent domain of Windows, Microsoft Office: including MS Word, Excel, Power Point and Internet.
• Languages: Spanish and English
• Knowledge in Lotus, Solaris and Master Mind.
• Outstanding communication skills.
• Excellent interpersonal skills (leadership, initiative, supervisory, teamwork, creativity)
EXTRACURRICULAR ACTIVITIES OF LEADERSHIP
Member of the Board of the Christian Missionary Alliance of Puerto Rico District (2012 to Present)
Member of the Board of the International Fellowship Evangelical Students in Puerto Rico (2014 to
Present)
Youth Ministry Adviser and Camp Leader of the Christian Missionary Alliance (2012 to
Present)
Youth Director of the Christian Missionary Alliance of Puerto Rico District (2006 to 2012)
• Prepared strategic plans and presented them to the Executive Committee of the Organization.
• Planned, coordinate, direct and control all the activities of the year, which included but were not limited to: three
annual camps (camps were of four days and about 300 hundred people in each camp), trainings for leaders
and collaborators, and others.
• Assigned budget to each activity and control expenses.
• Supervised up to 40 persons for camps and other activities thru the year.
• Provided spiritual guidance and counseling as needed.
REFERENCES
Available upon request