1. Katy Taylor
512-431-2921 katytaylor2007@gmail.com
Qualifications:
● Six years of project management experience
● Over four years of education and training experience
● Two years of nonprofit management experience
● Excellent oral and written communication skills, including proofreading and editing
● Strong computer skills, including Microsoft Office, SaaS applications, social media platforms
● Fluent Spanish speaker
Education:
Lyndon B. Johnson School of Public Affairs May 2008
Master of Public Affairs (MPAff) / Public Policy
Specialization: International Affairs
Professional Report (Thesis): Diplomatic Security in Iraq
University of Texas at Austin May 2001
Bachelor of Arts in Spanish Civilization and English with Special Honors (double major)
Honors thesis: The Dark Art of Censorship
Experience:
Area Operations Manager / Supervisor of Clinical Support Staff July 2013 – present
Visiting Nurse Association and Hospice of the Florida Keys
• Began working for health care nonprofit as Supervisor of Clinical Support Staff; promoted to
Area Operations Manager after six months.
• Manage projects including the selection and implementation of two SaaS-based electronic
medical record software packages and a new employee dispatching system, greatly
improving compliance with federal regulations.
• Developed and implemented training curriculum for SaaS-based electronic medical record
software, and continue to serve as agency-wide trainer.
• Analyze data including weekly management reports, financial summaries, and employee
productivity in order to fine-tune operations and guide the agency through cost-cutting
measures.
• Helped implement new technology and update policies and procedures, resulting in the
agency receiving its first-ever deficiency-free state and federal licensure surveys.
• Supervised up to 40 staff members distributed across the county, overseeing all aspects of
task management, training, compliance, payroll, and workload.
Nonprofit Communications and Management Consultant Nov 2012 – Dec 2014
• Coordinated production and dissemination of press releases, programs, and other
promotional materials for local theater company, resulting in many sold-out performances.
• Set up nonprofit’s first office, including research and implementation of appropriate
technical solutions, procedures, and processes, enabling the organization to issue its first
request for proposals (RFP).
• Researched proposed state legislation and its potential impact on the organization and its
stakeholders, then succinctly communicated this information to the board of directors,
thereby guiding agency actions.
• Implemented content management tools in order to share and store agency information,
keeping the board of directors informed.
• Oversaw agency’s annual fundraising event, exceeding sponsorship and fundraising goals.

2. • Implemented educational grant in local schools, exceeding the required number of students
contacted.
Clients: Fair Insurance Rates in Monroe (FIRM)
Fringe Theater of Key West
Human Services Associates, Inc. “Keys for Success” programs
Womankind
Program Analyst / Policy Research Analyst May 2007 – Nov 2012
• Managed projects such as developing and implementing training, indoctrination, and
leadership development, helping to prepare and inform US government personnel working
in the Middle East.
• Served as communication specialist regarding energy programs, including writing speeches
for senior Navy leadership.
• Facilitated knowledge management through tools such as SharePoint, keeping command
personnel appropriately informed.
• Provided research and data analysis for reports on energy-saving technology, training, and
practices, helping to guide Congressional decision-making.
• Conducted in-depth analysis of interagency cooperation with State Department, resulting in
improved relationship-building, cooperation, and training program development.
• Worked from home to provide data and policy analysis for state and local governments,
guiding decision-making.
Clients: United States Navy
Public Works, LLC
Teacher, Tutor, Research Assistant Jan 2000-Nov 2007
• Four years of experience as a Spanish teacher, newspaper and yearbook sponsor, and
coordinator of activities including a community-wide Eco Fair about recycling and other
environmental activities.
• Advanced and college-level English, Spanish, and writing tutor.
• Researched and edited year-long report on secondary education in the United States for
Congressional Research Service.
• Completed application for and helped LBJ School obtain accreditation from National
Association of Schools of Public Affairs & Administration.
Clients: Round Rock Independent School District
University of Texas Learning Center
Educational Search and Placement
LBJ School of Public Affairs
Volunteer work:
● VNA / Hospice of the Florida Keys, 2013-present
● Womankind, 2013-present
● Animal Welfare League of Alexandria, 2011-2012
● Austin Habitat for Humanity, 2007-2008
● Team Danskin Training Workout Leader, 2006
Training and Leadership:
● USDA Grad School Program Analysis / Management Courses
● Navy Planning, Programming, Budgeting, and Execution
● Licensed Private Pilot
● Navy Basic Environmental Law Course

3. ● Department of State Coordinator for Reconstruction and Stability (S/CRS) Foundations of
Interagency Reconstruction and Stabilization Operations
● S/CRS Introduction to Interagency Reconstruction and Stabilization Operations
● Joint Enabling Capabilities Planners Course (JEC PC)
● Navy Capitol Hill Workshop
● US Agency for International Development Joint Humanitarian Operations Course
● Substance abuse, mental health, and trauma informed care training
● Basic CPR certification
● Texas Teacher Certification
● Founding chair, Fitness/Wellness Committee of the Graduate Public Affairs Council
● Completed 28 triathlons, a marathon, and countless other races of various distances