1. John Demunnik
SECURITY SPECIALIST
Enthusiastic Cyber Network Defender who is extremely motivated to holistically provide industry best practices to ensure
enclave security. Continuously pursuing knowledge on all aspects of Enterprise defense. Dedicated team player who often
educates peers on tools and methods. Believes in integrity and providing an honest day’s work.
PROFESSIONAL SUMMARY
Top Secret/SCI(Currently being Adjudicated) | Active Passport
Connect with me:
563.556.2597 | johndemunnik@gmail.com | 600 Sunset Ridge, Dubuque, Iowa 52003
Nov. 2014-present Cyber Network Defender | Trace Systems, Guantanamo Bay, Cuba
Performed ACAS scans on NIPR/SIPR enclaves to ensure a greater than 99.5% account
ability of all systems and administrative access. Implemented various Scan policies
to ensure Auto-Run was disabled on all hosts; performed Full port scans to identify
weak/unused services. Installed/Maintained Nessus scanners on Windows Server
2012. Routinely performed SCAP scans across enclaves OS’s and software to validate
STIG compliancy.
Provided administrative maintenance for Arcsight ESM and Logger on RHEL. Installed
and maintained 20 connectors on Windows Servers. Successfully correlated multiple
suspicious traffic/events using Arcsight Console and Web Interface. Utilized Wireshark
to troubleshoot website connectivity, identify/verify suspicious traffic and to validate
client/server relationships. Performed basic firewall implementations to open/close
ports to allow/disallow traffic.
Performed Oscar scans on end devices that generated suspicious traffic or where tar
geted by Spearphishing, Provided results to DISA IRRT. Exported Windows/HBSS host
Firewall logs; correlated IP’s with ARIN,VirusTotal, and Wepawet to ensure validity.
Used various Sysinternal tools to include Streams, Strings, PsEsex, procmon, TCPView
on suspect machines(via trusted binaries). Utilized Powershell to perform dir/findstr
searches for malicious .dll’s and attachments.
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EXPERIENCE
CISSP | GIAC Certified Enterprise Defender | GIAC Certified Incident Handler
Arcsight ESM 6.5 Administrator and Analyst – ATP | A+ | Security + | ITILv3
MCTS Windows 7 | Linux +
CERTIFICATIONS
2. John Demunnik
SECURITY SPECIALIST
Mar. 2014-Nov. 2014 Government Service Analyst | Army Enterprise Service Desk, Oklahoma City
Supported numerous customer bases with separate policy, procedural and ticketing
requirements. Used both the Remedy and RightNow Web ticketing systems to input
and manage customer technical issues. Identified and provided troubleshooting on
unique or recurring customer problems. Monitored and tracked known issues to
ensure accurate and prompt resolution. Escalated more complex customer technical
issues to senior level support.
Advised/educated customers within procedural guidelines to ensure a complete
solution to their technical or service questions. Ensured all customers issues were
being handled expediently. Identified and escalated all VIP user tickets with the
utmost urgency, followed up with respective local NEC to ensure they were tracking
the issue. Focused on delivering positive customer experience to all customers.
Responded to complex technical problems/issues related to hardware, software and
networking via email and phone simultaneously. Performed standard physical
network troubleshooting. Instructed end user in performing common commands
to resolve network issues. Troubleshot software resolution which would include
but not limited to repairing, reinstalling, and updating problem applications. Assisted
in obtaining MAC addresses, Model Names and/or Computer Names to ensure
sufficient information is provided to the networking team to resolve connectivity
issues. Troubleshot and resolved multiple web browser faults.
July 2011-May 2012 Helpdesk Lead | ITT Exelis | Camp Eggers | Kabul, Afghanistan
Supervised ADPE Technicians and Help Desk Administrators. Managed Job
Certification Task List process (JCTL) for ADPE Technicians and Help Desk
Administrators. Provided quarterly performance appraisals and employee counseling
as necessary. Implemented and managed the IMO training plan. Provided site
management with a weekly action report that tracked the number of open and closed
tickets. Provided technical interviews for potential incoming service desk personnel.
Created and managed user accounts, security groups and Exchange accounts using
Active Directory. Created and managed network print queues and resolved printing
issues. Resolved Windows XP and desktop software issues. Resolved LAN connectivity
issues. Worked together with NOC, OSP, IGX (telecom) and IA departments to process
service requests more efficiently through the use of the Remedy ticketing system.
Performed QTIP scans on incoming external hard-disks that desired to be connected
to the DoD network, provided results to IA department for further review. Used eEye
Retina vulnerability scanner to ensure newly baselined images were 100% IAVA
compliant. Crossed trained with Senior Information Assurance Analyst to scan and
detect vulnerabilities across an enterprise of 7,000 hosts. Insured that all incoming
network account requests were authorized and met all policy requirements to
include necessary clearance level. Developed multiple site specific procedures that
increased overall productivity. Developed and maintained VIP rosters to provide the
utmost network availability to mission critical personnel.
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EXPERIENCE
3. April 2004-April 2010 Army National Guard | 25Q - Multichannel Transmission Systems
Operator – Maintainer (15 Weeks Advanced Individual Training)
Installed, operated and performed prevented maintenance on LOS communication
systems and antennas. Analyzed BIT/BITE diagnostics to identify errors to Line
replaceable Unit. Operated and performed preventative maintenance on assigned
vehicles. Installed and performed preventative maintenance on power generators.
Supervised operations and assisted fellow soldiers in proper operation LOS
communication systems.
EXPERIENCE
MILITARY
EXPERIENCE
AND
TRAINING
April 2009-April 2010 Army National Guard | 25B - Information Systems Operator Analyst
(17 Weeks Advanced Individual Training)
Installed, Operated and performed preventative maintenance on computer
information systems and peripheral equipment. Troubleshot information
systems to isolate defective hardware/software. Restored failed equipment by
resolving known fault. Installed and performed preventive maintenance on
COMSEC devices. Drafted technical documentation for program reference and
prevented maintenance purposes. Performed systems administrator duties at unit
level and assigned computers. Compiled production report and quality assurance
control information. Troubleshot software using established debugging procedures.
Resolved LAN connectivity issues. Assisted experienced soldiers in installation,
operation and maintenance of information systems. Was trained in Linux/Unix and
displayed the necessary skills to perform general administration of Linux/Unix client/
servers.
July 2010-July 2011 ADPE Technician | ITT Systems | Camp Eggers | Kabul, Afghanistan
Used Active Directory to create and manage user accounts, security groups and
Exchange accounts. Created and managed network print queues. Deployed Windows
XP operating system using Windows Deployment Services. Provided desktop support
for Microsoft Outlook and AKO webmail. Troubleshot CAC issues to include signing
into desktop, signing Lotus Forms documents, and sending/receiving encrypted
emails. Worked with regional and theater-level assets to assist in the deployment of
workstation images, software installations and upgrades. Maintained DISA and IAVA
compliancy as related to host-based intrusion and prevention requirements.
Coordinate ACL requests for firewall modifications and user-based exemptions.
Troubleshoot and resolved network connectivity, including physical layer (OSP) and
switch port issues. Troubleshoot software and hardware issues as needed. Utilized
Remedy for service requests, incidents, and workflow management. Provided reports
to management as requested.
John Demunnik
SECURITY SPECIALIST