MBB Introduction and Candidacy Consideration, Shults, Richard

1. 2391 Stoney Glen Drive  Fleming Island, FL 32003  904.655.9286  rick.shults@alumni.ND.edu
11 September 2011
Dear Hiring Manager,
For two outstanding reasons, it was an exciting discovery that your company is seeking senior
candidates to manage continuous quality improvement. My enthusiasm and confidence grew after
learning more about your organization’s culture, strategic objectives and challenging opportunities —
confirming the critical role quality excellence plays in attaining business goals and fulfilling customer
priorities.
First, the position satisfies the compelling desire every professional has of working on whatever he or
she is passionate about. The other reason lies in the fact that the role demands the use of my leading
talents. Moreover, for a company that shares my dedication to performing and delivering the highest
quality products and services, better, faster and cheaper.
I take great pride and delight in the valuable experience and meaningful relationships acquired
during 20 years of successfully managing quality excellence, product development and system
reliability programs. I leverage proven continuous improvement and performance excellence
strategies to satisfy stakeholder priorities — a passion honed from over 12 years of applying Lean, Six
Sigma methodologies acquired at GE, and on building valuable alliances.
I offer a distinctive mix of versatility and resourcefulness that consistently improved the performance
of others and the strategic aims of global leaders in wireless communication, rail transportation,
aerospace engineering, pharmaceutical & chemical production and defense technology. Effective
program management, sustainable product reliability, lean enterprise, robust product development
(NPI), analytical problem solving, and accelerating change are among my best talents.
The special value I offer includes:
 Certified, GE trained MBB promoted to a select executive team recognized for successful,
enterprise-wide Lean, Six Sigma deployment at CSX ─ 4 year, mean annual ROI of $138MM
 Nimble decision-maker with applied financial acuity, international experience & leadership skills
tempered by GE’s exclusive executive development program
 Accomplished in multi-national Kaizen, GE Work-Out, BPMS, Benchmarking, and CAP
 Managed multiple business-wide Lean, Six Sigma (DMAIC, DFSS, DFR) training , mentoring and
certification programs fueling BB/MBB projects at a median project ROI of $1.21MM ─ $1.45MM
 Practiced in strategic, functional & transactional CI benefiting technology, service, financial,
commercial, operating, management, manufacturing, and engineering business units
We both have busy schedules, so I enclosed a resume to help you gauge whether my competencies
and experiences are as persuasive a match to the open position, as I believe. I am particularly
confident in the depth and relevance of my experience and talents providing a valuable advantage
of best practices and benchmarks to help meet expectations.
If you find viable interest in hearing how I propose making a meaningful and measurable impact on
company objectives, I would look forward to providing the details and answering any questions. At
your convenience, I can be reached at 904-655-9286, or by email at rick.shults@alumni.nd.edu.
Sincerely,
Rick
Richard H Shults Jr.
LSS Master Black Belt
Enclosure