1. Dinesh S
No: 4/30, Vignesh Nagar,
Tiruvalluvar st,
Nemilicherry,Chrompet
Chennai- 600 044
Ph: 09840841332 selseldin@gmail.com
Objective
To obtain a challenging and demanding position in System Administration, Where I can benefit the company by
utilizing my communication, organizational as well as analytical abilities.
Experience
Currently working as a Windows Administrator in TCS Ltd., Chennai from Dec’15 to till date.
Client: Passport Seva Kendra. Chennai.
Worked as a System Administrator in Bhuvan Shipping Services., Chennai from Aug’12 to Nov’15
Worked as a Trainee FMS Engineer in CMS Info Systems (P) ltd., Chennai from Mar ’10 to July ’12.
Client: CITI Technology. Chennai.
Skills Summary
Expertise in Windows Infrastructure management over 5+ years of experience and Hands on experience in
Active Directory, Server Administration.
Able to communicate and interact effectively with clients as well as team members in diverse matrix
environment.
Demonstrated ability in training, motivating and managing high performance teams.
Quick learner with ability to adapt to new technologies in a short span of time and work well in aggressive
timelines.
A team player, with a keen eye for detail and the ability to prioritize the workload.
Career Highlights
Installation of desktop/server operating systems: Windows XP, Vista, Windows 7&8, Windows Server 2008
and Windows server 2012.
Creating Active Directory, Perform User creation Deletion, Configuration and Applying and maintain
group policies.
Installing and configuring DNS, DHCP, WINS and RRAS services.
Installing Print and File services and Configuring Nortel VOIP Phones.
Scheduling System Test, System upgrades and Preventive Maintenance Activities.
Deploy patches and antivirus updates to all clients via Software update services and group policy to all
clients in the networks.
Following of ITIL process for Incident, Problem, and Change Management.
Backup and Restore the date via recovery console utility.
Troubleshooting network issues such us client connectivity and switch connections.
Creating Error Recovery Disks and Taking Latest Images for Disaster recovery.
Troubleshooting and supporting Hardware issues such us desktops and servers and software related
problems.
Maintain complete physical inventory record/Vendor equipment list with AMC/Warranty status and
maintain technical database.
Proper management of the calls logged in the Helpdesk, their proper tracking till closure and improving
upon the SLA.
Provides the Technical assistance to the users, Problem identification and resolution and root cause
analysis.
Provides assistance concerning the use of computer hardware and software including printing, installation
mail services and applications.
Interacting with users on a regular basis and coordinating with the team to track incidents closure.
2. Record of daily data communication transactions, problems and remedial action taken and installation
activities.
Troubleshooting and Configuration of Microsoft Outlook
Educational Qualification
B.E. Electronics & Communication Engg. From Dhanish Ahmed College of Engg - Chennai (2009).
Diploma Computer Technology. From IRT Polytechnic College - (2006).
S.S.L.C from JGN Hr sec school Chennai - (2003).
Technical Skills
Desktop Operating Systems : Windows XP, Vista and Windows 7,8 & 10
Servers Operating Systems : Windows Server 2008 and Windows Server 2012.
Networking : LAN, Switching, Routing, Familiar with Network Cabling
Current Project:
Passport Seva
Client : Ministry of External Affairs (MEA)
Role : IT Administrator
Personal Profile
Fathers Name : J. Selvam
Date of Birth : 07th July 1987.
Marital status : Single
Nationality : Indian
Languages Known : English & Tamil.
Declaration
I hereby declare that the above particulars are true to the best of my knowledge and belief.
DATE: (S.DINESH)