This document is a resume for Dinesh S. that summarizes his professional experience and qualifications. It outlines his current role as a Windows Administrator for TCS Ltd. where he works on the Passport Seva project [1]. It also lists previous roles as a System Administrator and Trainee FMS Engineer [2]. The resume highlights skills in Windows infrastructure management, Active Directory administration, communication, and adapting to new technologies [3]. It provides details of technical responsibilities held including desktop and server OS installation, network administration, backup and recovery, hardware troubleshooting, and user support.

1. Dinesh S
No: 4/30, Vignesh Nagar,
Tiruvalluvar st,
Nemilicherry,Chrompet
Chennai- 600 044
Ph: 09840841332 selseldin@gmail.com
Objective
To obtain a challenging and demanding position in System Administration, Where I can benefit the company by
utilizing my communication, organizational as well as analytical abilities.
Experience
 Currently working as a Windows Administrator in TCS Ltd., Chennai from Dec’15 to till date.
Client: Passport Seva Kendra. Chennai.
 Worked as a System Administrator in Bhuvan Shipping Services., Chennai from Aug’12 to Nov’15
 Worked as a Trainee FMS Engineer in CMS Info Systems (P) ltd., Chennai from Mar ’10 to July ’12.
Client: CITI Technology. Chennai.
Skills Summary
 Expertise in Windows Infrastructure management over 5+ years of experience and Hands on experience in
Active Directory, Server Administration.
 Able to communicate and interact effectively with clients as well as team members in diverse matrix
environment.
 Demonstrated ability in training, motivating and managing high performance teams.
 Quick learner with ability to adapt to new technologies in a short span of time and work well in aggressive
timelines.
 A team player, with a keen eye for detail and the ability to prioritize the workload.
Career Highlights
 Installation of desktop/server operating systems: Windows XP, Vista, Windows 7&8, Windows Server 2008
and Windows server 2012.
 Creating Active Directory, Perform User creation Deletion, Configuration and Applying and maintain
group policies.
 Installing and configuring DNS, DHCP, WINS and RRAS services.
 Installing Print and File services and Configuring Nortel VOIP Phones.
 Scheduling System Test, System upgrades and Preventive Maintenance Activities.
 Deploy patches and antivirus updates to all clients via Software update services and group policy to all
clients in the networks.
 Following of ITIL process for Incident, Problem, and Change Management.
 Backup and Restore the date via recovery console utility.
 Troubleshooting network issues such us client connectivity and switch connections.
 Creating Error Recovery Disks and Taking Latest Images for Disaster recovery.
 Troubleshooting and supporting Hardware issues such us desktops and servers and software related
problems.
 Maintain complete physical inventory record/Vendor equipment list with AMC/Warranty status and
maintain technical database.
 Proper management of the calls logged in the Helpdesk, their proper tracking till closure and improving
upon the SLA.
 Provides the Technical assistance to the users, Problem identification and resolution and root cause
analysis.
 Provides assistance concerning the use of computer hardware and software including printing, installation
mail services and applications.
 Interacting with users on a regular basis and coordinating with the team to track incidents closure.

2.  Record of daily data communication transactions, problems and remedial action taken and installation
activities.
 Troubleshooting and Configuration of Microsoft Outlook
Educational Qualification
 B.E. Electronics & Communication Engg. From Dhanish Ahmed College of Engg - Chennai (2009).
 Diploma Computer Technology. From IRT Polytechnic College - (2006).
 S.S.L.C from JGN Hr sec school Chennai - (2003).
Technical Skills
Desktop Operating Systems : Windows XP, Vista and Windows 7,8 & 10
Servers Operating Systems : Windows Server 2008 and Windows Server 2012.
Networking : LAN, Switching, Routing, Familiar with Network Cabling
Current Project:
Passport Seva
Client : Ministry of External Affairs (MEA)
Role : IT Administrator
Personal Profile
Fathers Name : J. Selvam
Date of Birth : 07th July 1987.
Marital status : Single
Nationality : Indian
Languages Known : English & Tamil.
Declaration
I hereby declare that the above particulars are true to the best of my knowledge and belief.
DATE: (S.DINESH)