1. Joann Turner
Marbury, Maryland 20658
JobsJosie3872@gmail.com
703/929-6014
 1099 Year-End Reporting & Advanced Training
 TAPN A/P Certification Course (TAPN a division of IOFM)
ACCOUNTS PAYABLE GENERALIST MANAGER
Accounts Payable Generalist/Manager with more than 20 years of experience. Outstanding ability to
follow through, monitor and analyze accounting operations. Research and identify data processes to
improve performance. Advanced ability to train supervise and motivate subordinates. Expert ability to
exercise judgment in handling problems. Exceptional attention to detail. Excellent track record of
achieving results in reducing costs to meet the needs of the company and customer. Self-motivated
to master new skills and learn techniques quickly while maintaining a positive attitude.
Deltek GCS ~ CostPoint 7 ~ MS Great Plains ~ QuickBooks ~ Peachtree ~ Notary Public (Virginia) ~ Expert
Joint Travel Regulations (JTR) ~ Microsoft Office Suite (Excel, Access, Word, PowerPoint)
PROFESSIONAL EXPERIENCE
CVS Pharmacy November 2015 – Present
Bryans Road, Maryland
Shift Supervisor
Solid experience in retail sales, with an exceptional knowledge and understanding of inventory
management. Amazing supervisory skills with excellent communication and interpersonal skills.
Outstanding ability to operate computer, cash register and other necessary office equipment with a
remarkable ability to respond calmly and make rational decisions with handling guest and employee
conflicts.
 Oversee retail team recruitment and training process
 Coordinate with property purchasing and receiving departments and managed inventory
 Reviewed and resolved patron disputes
 Develop and ensure compliance to merchandise presentation standards
 Ensure and maintain cleanliness of retail store
 Adhere to company and departmental policies and procedures
American Systems (EMSolutions acquired August 2015) August 2000 - Present
Arlington, Virginia
Established an accounts payable process in compliance with IRS, Sarbanes-Oxley Act, auditors,
FAR, GAAP and DCAA. Set up manual and electronic payments processes. Expert in Impromptu
research and reporting. Evaluate invoices and expense reports for compliance to policies and proper
coding and reimbursement. Manage General Ledger maintenance and reporting. Responsible for
reconciliation of accounts receivable and general accounting. Reconcile bank accounts. Full Cycle
accounts payable for EMSolutions and subsidiaries via checks and EFT. Expertise in vendor master
file set up and maintenance. Reconcile corporate credit card accounts. 1099 reporting. Ensure all
travel expenses are within company policy and JTR compliant. Month/Year end closings. Annual
and monthly accrued expenses.

2.  Successful in establishing a policies and procedures to reduce travel costs by over 50%.
 Initiate and establish procedure for electronic file keeping.
 Process 150+ invoices for $1.7m per month, 60+ expense reports audited and processed.
 Successful DCAA audit recordkeeping and reporting.
 Implementation of proper 1099 filing to result in zero B-notices.
L.A. Network, Inc. November 1998 - August 2000
Washington DC area
Operations Manager
 Managed the operations of 3 Orange Julius® stores and 1 Dairy Queen® & Orange Julius® store.
 Coordinate the building and purchase of equipment for new store locations.
 Hired and trained new employees.
 Ensured profitability in all locations.
 Conducted inventory and placed product orders to ensure proper product stock
 Organized and scheduled all employees to ensure proper coverage in stores.
 Ensured the maintenance and repair of all equipment in all locations.
 Organized and facilitated marketing strategies and promotions.
 Organized and facilitated employee and management meetings.
International Dairy Queen, Inc. July 1985 - November 1998
Minneapolis, Minnesota
Field Consultant
 Trained owners and managers proper preparation and customer service.
 Assisted effective presentation and merchandising store facilities, products and employees.
 Assisted business owners in building Cost of Goods, labor standards and marketing to ensure
profitability
 Organized and held operational meetings with owners on various topics including marketing,
products and facilities.
 Set up annual corporate budget for territory (Massachusetts to Virginia Beach)
 Conducted inspections on stores to assure quality, value, service, and cleanliness.
 Successfully assisted in the opening of over 20 new store locations.
 Participated in leading corporate training.
Contracts Specialist II
 Reviewed and analyzed P&L statements, break-even-point projections, purchase agreements,
franchise contacts, security agreements and applications and make recommendations as needed.
 Aided in the collection of accounts receivables.
 Coordinated procedures and create forms necessary to perform duties effectively.
 Liaison between corporate attorneys, legal assistants and outside contacts including attorneys,
real estate brokers and bankers involved with existing franchises regarding franchise problems,
procedures and requirements such as bankruptcies and other litigation problems.
 Maintained company’s database system.