Sdc sga general
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This document provides an overview of small group activities (SGA) at Sanden Corporation. It discusses the history and types of SGA at Sanden, including TPM, QCC circles, J-UP, and SPM. The goals of SGA are to train employees, improve the working environment, and contribute to company development through improvement activities. Management fully supports SGA and it is considered crucial to achieving the company's vision. SGA is undertaken by all divisions and employee levels, from line workers to top management. Suggestion systems complement SGA to encourage ideas for improvement.
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Sdc sga general
- 1. Small Group Activity (QC Circle Activity) in Sanden 9 May 2005 Mac Nakazawa Sanden Corporation
- 2. Organization of Administration Dept. 05.03.05 CAD Gunma Admin Safety& Health Tokyo Admin PR Takahashi Morimura Edo Hirano Admin. Dept. （Hirano: Tokyo Area） （Morimura: Gunma Area） （Nakazawa: Overseas） Nakazawa Ishikura SGA Pj Organization AP Pj 100th Yrs Pj 《Planning》 Satomi Hosoya OHS-MS Actions 4 RHQs Newｌｙ Ｃ ｒｅａｔｅｄ Human Training Re-org‐ anization Penetration Re-org‐ anization Memory of Kaihei １ 32 Staff 4 Groups 3 Projects Nakazawa Oota Kuwana Takahashi Sano Ms. Nagashima Morimura Terauchi Tamura Ms. Kawashima Edo Kaizuka Yamada Takano Tsukahara Ms. Iijima Hirano Ooida Usui Ms. Yokoyama Satomi Hosoya
- 3. Basics of Small Group Activity (QC Circle Activity)
- 4. （１） 1999.10.25 海総ＭＡＣ Ｓ・ＴＱＭ Definition of STQM STQM is ... STQM is the actions to accumulate daily efforts of creative improvement while improving the quality of each management and each result, in order to build the company that prospers in the 21st century. （ＳＡＮＤＥＮ ＴＯＴＡＬ ＱＵＡＬＩＴＹ ＭＡＮＡＧＥＭＥＮＴ） ●Why “each” management and result ? ●What is the management quality? ●What is the result quality ? If the management by the president is good, the company will be activated. If the management of Division is good, the Division will be activated. If the management of the Plant is good, the Plant will be activated. If the management of the Department is good, the Department will be activated. If the management of the Section is good, the Section will be activated. If the management of the employee is good, the person will be activated. If the management of each person is good, he will be activated. If each one is activated, the Company will be activated. It’s how to complete the job. It requires the good process to finish the job. It’s the result of the job. It depends the job has been well done. Masayoshi Ushikubo President 1994
- 5. （２） ＳＴＱＭ Actions for mountain climbing Technique & Tools for mountain climbing Goal ＴＱＭ ＴＱＭ means Total Quality Management The management technique/tools to contribute to the improvement of management “quality” of the company and organization. ＳＴＱＭ means Sanden TQM The actions to accumulate daily effort of creative improvement, while improving the quality of each management and each result, in order to build the company which prospers in the 21st century. S・TQM is concrete and actual actions to achieve the vision, while TQM is techniques and/or tools to help actions. Global Excellent Companies STQM Activity
- 6. STQM Company Principles 《 》 STQM 2005 Version
- 7. Ｔｈｅ ＳＴＱＭ ＳＡＮＤＥＮ ＷＡＹ
- 8. ＳＴＱＭ Ｓａｎｄｅｎ Ｗａｙ ＳＷ－２３追加の件 １月２１日、経営幹部会にてＣＥＯより ＳＷ－２３ （動け、動かせ）の追加発表がありました。 自分が率先垂範することはもちろんですが、貴部門 への周知徹底をお願いします。 ‘05/01/21 ＫＣＭ 幹部会メンバー各位 ＳＷ-２３ 動け、動かせ 頭を動かす ・・・ 発言する、意見を言う、しゃべる 体を動かす ・・・ すぐ行動する、 三現主義、 スピードを 持って動く 会社を動かす ・・・ 皆が伸び伸び活性化するように動かす 工場を動かす ・・・ 停滞をなくす、 モノを動かす 事務所を動かす ・・・ 埃をかぶったモノを無くす、 （倉庫） 在庫を無くす ※今回は、掲示物・配布物・ハンドブック等の改定は行いません。 問合せ先：内線821-521 企画Ｇ 細谷 以上 Addition of SW-23 in STQM Sanden Way Mr. Mike Ushikubo, chairman & CEO has announced at All Sanden Executive Management Meeting on 21 January to add one item of SW-23 (Move! Have others move!). Please make sure that you follow this, and also to let your subordinates do the same. ’05/1/21 KCM: Komine TO: All members of All Sanden Executive Management Meeting * For this addition, we don’t issue revised pamphlets and other materials. If you have any questions, please feel free to contact to Administration Department. Best regards ■To move brains---To speak out, State own opinion. ■To move the body---To take action immediately. Sangen-shugi. Act with speed. ■To move the company---To influence other in order to vitalize the company. ■To move the factory---To eliminate stoppages. To move the things. ■To move the office---To eliminate products covered with dust. ( the warehouse ) ---To decrease the inventory. SW-23 Move! Have others move! 停滞は価値を産まない。 自ら動き、まわりを動 かすことで、新しい価値を創造する。 Being at a STOP creates no values. New Values will be created by MOVING by yourself and by LETTING OTHERS MOVE.
- 9. Ｔ Ｐ Ｍ Ｓ Ｐ Ｍ Ｊ ‐ｕ ｐ Ｍ Ａ Ｒ Ｐ Ｑ Ｃ Ｃ ｉ ｒ ｌ ｅ ｓ 《Ｇ・ＳＴＥＰ-１》 Ｇ Ｋ Ｓ Ｓ ｕ ｇ ｇ ｅ ｔ ｉ ｏ ｎ Ｓ ｙ ｓ ｔ ｅ ｍ Ｉ Ｓ Ｏ’ｓ 《ＳＴＥＰ-１》 1998 （Ｓａｎｄｅｎ、Ｊａｐａｎ） （Ｓｕｂｓｉｄｉａｒｙ Ｃｏｍｐａｎｉｅｓ） Ｄｅｍｉｎｇ Ｐｒｉｚｅ ＳＴＱＭ 《ＳＴＥＰ-2》 2002 Ｓ・ＴＱＭ STQM Activities Administration Dept
- 10. SGA in Sanden, Japan
- 11. History of SGA ＴＰＭ Activity QCC Activity Ａ／Ｃ Plant ＱＣ Activity Die Cast Plant Tokyo Branch +1 Activity Hiroshima Branch ＮＨＡ Activity ＣＡＳＴ９９活動 情報提案制度 新商品提案 Suggestion System ＴＰＭ ＡＣＴＩＯＮ２１ Integrated （ＡＣＴＩＯＮ２１） GM & above Activity ＭＡＲＰ Mgr MARP 2002 JapanQualityMedal 1998 DemingPrize 2000 Ｔ Ｐ Ｍ SpecialAward 1995 Ｉ Ｓ Ｏ ９ ０ ０ １ Ｔ Ｐ Ｍ BestAward 1997 Ｉ Ｓ Ｏ １ ４ ０ ０ １ 1970 1975 19951985 19901980 2000・ ・ ・・ ・ ・ ・・ ・ ・ ・・ ・ ・ ・・ ・ ・ ・・・ ・ ・・・ ・ ・・ ’ 69 ’ 73 ’ 89 ’ 78 ’ 86 ’ 95 ’ 92 ’ 00 ’ 84 ‘ 87 ‘ 90 ’ 91 ’ 96 1996 Ｑ Ｓ ９ ０ ０ ０ Suggestion System ’ 03 03 STQMWorld Convention
- 12. 3 Basic Concepts ◆SGA aims to train employees and draw the infinite possibilities ◆SGA aims to establish a comfortable working environment with better relationship in the office ◆SGA aims to contribute to the company’s development through improvement activities Basis of SGA activity
- 13. QC circle activity is … （１） a small group activity that members improve the quality of products, services, and working place （２） each small group performs activities with self-motivation, by applying creative thinking and QC tools Basis of QC Circle
- 14. QC Circle activity is … （３） Members are to strive for the betterment of themselves, and to make the working environment more comfortable （４） Top Management & Managers are to understand the activity and its importance, and give full support to circle members Basis of QC Circle The success of the activity depends on Management
- 15. It depends on “STQM activities” to achieve the corporate vision of Global Excellent Companies and the corporate culture of “Challenge and Innovation” under the visionary management. Basic Thinking of Management
- 16. Positioning of STQM STQM is a Sanden’s original activities in order to achieve the corporate vision of “Global Excellent Companies” Global Excellent Companies means that globally first-class companies (Management Vision)
- 17. DemingPrize Introduction of TQC STQM Activities STEP-1 Activity ‘94 ‘97 ‘98 ☆ DemingPrize ☆ STQMDefinition ☆ STQM Declaration ☆QC Training ‘86 STEP-2 Activity ☆ CorporateCulture JapanQualityPrize ‘02 AchievementofCorporateVision G-STEP-1 Activity ☆ STQMGlobalDeclaration ☆ G-STEP- 1 Started ‘91 ☆ TPMStarted TPMWorldClassAward ‘03 TPMSpecialAward ‘00TPMContinuationPrize TPMBestPrize ‘95 TPM Activity History of Small Group Activity
- 18. SGA First, we started TQC activity, but nobody took it seriously; however, with introduction of TPM, the level of activity has jumped high Top Down Bottom up Best Combination ＜Management＞
- 19. Basis of SGA １．Profit-oriented Structure ２．Precaution Thinking ３．All and Everyone will Participate ４．Sangen Shugi ５．Creative/new Thinking zero accidents, zero defects, zero malfunction Cross functional activity, self-motivated activity Actual data, actual site, actual product, actual situtation Awareness change Machines, production
- 20. Our 4 SGA activities （１） Clear purpose of activity (TPM, J-up, SPM, GKS, etc) （２） Combined with Suggestion System （３） Global Activities （４） Actions by Top Management
- 21. Circles Circles Circles Circles Circles Circles Circles WC Outside Bloc Convention Area Competition Location Competition Divisional Competition STQM World Convention ◇QC Circle Gunma Area Convention ◇Gunma Improvement Activity Convention ◇Gunma Productivity Convention and others Each circles has at least one time presentation Conventions & Competition ・To know the outside world ・To get stimulus on global scale ・To give a chance to be praised
- 22. SGA for All Employees LineLeaders Staff ～ Managers DeputyLeaders GM ・ DeputyGM PlantManagers GMofDivisions CorporateOfficers CEOCOODirectors Circle Activity Suggestion Systems ACTION21 MARP They are required to lead and assist the activity We tackle corporate problems at every position in the company Support
- 23. ：Total Production Maintenance ：Gijyutsu Kiban Seibi Engineers activity of design process improvement and information sharing ：Jimu-bumon Up (TPM activity of office workers) The purpose is to establish better working place. 6 Steps will be followed. 5S⇒Filing⇒Work Process 5S⇒Process Improvement ⇒Paperless⇒Standardization ：Sanden Sales Power up Management Systems of Sales Activity. The purpose is to activate sales men and their actions. て行く活動 SGA for All Divisions Manufacturing Engineering Office Sales ＴＰＭ ＧＫＳ Ｊ－ＵＰ ＳＰＭ
- 24. SGA & Suggestion System Process Philosophy of TQM ⇒ Process （Good process will bring the good results SGA ( QCC Activity) Result Company ⇒ We can not ignore the growth scale Suggestion System
- 25. Two Wheels o QC Circle ActivitySuggestion System Ｐｏｉｎｔｓ： １．Ｍｕｒｉ（Ｕｎｒｅａｓｏｎａｂｌｅ） ２．Ｍｕｄａ（Ｕｓｅｌｅｓｓ） ３．Ｍｕｒａ（Ｉｒｒｅｇｕｌａｒ） Ａｃｔｉｏｎ Ｔｈｅｍｅ： Ｗｏｒｋ Ａｒｅａ Ｐｒｏｂｌｅｍｓ Ｐｏｉｎｔｓ Ｉｄｅａｓ ｏｆ Ｉｍｐｒｏｖｍｅｎｔ （Ｂｒａｉｎ Ｓｔｏｒｍｉｎｇ） Ｓｏｌｖｅ Ｔｈｅｍｅｓ １．ＰＤＣＡ Ｃｙｃｌｅ ２．Ａｐｐｒｏｐｒｉａｔｅ Ｔｅｃｈｎｉｑｕｅｓ ３．Ｃｏｍｍｕｎｉｃａｔｉｏｎ Ｃｉｒｃｌｅ Ａｃｔｉｔｉｖｉｅｓ Ｅｆｆｅｃｔｉｖｅ ＲｅｓｕｌｔＳｕｇｇｅｓｔ ｔｈｅ Ｒｅｓｕｌｔ Ｂｅｔｔｅｒ Ｗｏｒｋｉｎｇ Ｅｎｖｉｒｏｎｍｅｎｔ
- 26. Improvement Activity Results (SDC only) 200420001998 Award Prize→ Prize Money → Activity Expenses→ Results in Money 50 million yen 35 million yen 30 million yen QC Circle Suggestion System Two Wheels OUTPUT Increased 360 million yen 560 million yen 170 million yen Quality Improved
- 27. No of Submitted Suggestions 全社提案件数の推移 0 50,000 100,000 150,000 200,000 250,000 1991年度 1992年度 1993年度 1994年度 1995年度 1996年度 1997年度 1998年度 1999年度 2000年度 2001年度 2002年度 2003年度 2004年度 230,000件 63,000件 51% 94% No of Suggestions Decreased Increased Action taken × ← No of Suggestions ← Actions Taken
- 28. Thank you very much Please understand that it is one of your role and responsibilities to understand Small Group Activity and give full support and assist your staff and activities.
- 29. Our SGAs
- 30. SGA & Suggestion System CEO & COO Directors Corporate Offices Divisional GM Departmental GM Section/Group Mgr Staff
Editor's Notes
- 経営の考え方は「ビジョン経営により、『ＳＴＱＭの行動』と『挑戦・改革の文化』をベースとして、グローバル・エクセレント・カンパニーズとなることです。
- すなわち、STQM活動とTPM活動は表裏一体の活動であり、TPM優秀賞・ TPM継続賞・デミング賞・TPM特別賞・日本品質管理賞・TPMワールドクラス賞と交互に受賞してきました。 また国内子会社・海外拠点の活動はG・ＳＴＥＰ－１活動として活動しております。