1. Jennifer Lee
1415 SW Custer Dr
Portland, Oregon 97219
(541)5433349
jennifer.lee.est1989@gmail.com
Education
Lane Community College, Eugene, OR
Studied music and Gen Ed from Fall 2008 through Spring 2011, GPA: 2.7
Henry D. Sheldon High School, Eugene, OR
General Education, class of 2007, GPA: 3.0
Experience
Comcast, Beaverton, OR
Dotcom Sales, October 2015 – present
● Took calls from all customers needing assistance on the Comcast website
● Educated customers about products and services, and their benefits
● Helped guide customers to the best package to suit their needs
● Built rapport to create a memorable, excellent experience with the company
● Tracked sales and worked with management to better my skills
The Disney Store, Portland, OR
Seller, November – December 2014, April 2015 – November 2015
● Fostered excellent relationships with customers, and made their visit special
● Made customers aware of special deals, as well as any upcoming sales
● Ensured customer satisfaction
Fred Meyer, Wilsonville, OR
Cheese Lead, June 2013 – December 2013
● Performed the same responsibilities as the Cheese Steward position
● Wrote orders to suit customers’ buying trends
● Worked with management to find new ways to serve customers
Fred Meyer, Portland, OR
Cheese Steward, May 2012 – June 2013
● Helped customers select products to best fit their needs
● Guided customers to make smart purchases based on their tastes, purposes, and budget
● Introduced customers to new products and pairing ideas, using samples
Extra Curricular Activities
Portland Women’s Crisis Line, Portland, OR
Volunteer, June 2014 – February 2015
● Had thorough training on how best to assist and support people on a phone line, who may be frustrated,
upset, or going through a very difficult time
Competencies
Detail Oriented Customer Service Communication
Microsoft Office Adobe Photoshop CS6 Writing
Google Drive Typing Speed: 70 WPM, 5200 KPM
