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1. PROGRAMS AND
LOCATIONS
Welcome!
In this module, you will be introduced to the different
programs and locations here at CAPS that work
together to provide the best service possible to our
student users.

2. PROGRAM AND LOCATION MODULE AGENDA
• Program
• Learning Strategies Program
• Online Learning Program
• Resource Representatives
• STEM Tutoring Program
• Supplemental Instruction Program
• Writing and Language Program
• Locations
• Casas del Rio
• Ethnic Centers
• Humanities
• Language Learning Center
• LGBTQ
• Online Learning Center
• Student Support & Services Center
• Writing and Language Center
• Zimmerman Library

3. LEARNING
STRATEGIES
PROGRAM
The mission of the Learning Strategies Program is
to meet the academic needs of diverse students by
providing services that aid in the transition to
college, and facilitate the development of essential
skills required for academic excellence.
Learning Strategies is made up of 3 components:
Workshops, Individual Appointments, and Study
Hall. In Workshops, participants practice note
taking, create time management schedules, and use
test taking strategies on sample exams. In
Individual Appointments, students work one-on-one
with a CAPS Learning Strategist to find and
practice study strategies. In Study Hall, Learning
Strategist provide a presence at CAPS Study Hall
tables. Learning Strategies include learning cycle,
college reading, time management, test taking and
note taking.

4. ONLINE LEARNING
PROGRAM
The CAPS Online Learning Program is here to
provide access to learning assistance for UNM
students through technology. We aim to meet the
needs of both students taking online courses and
students who prefer to learn in an online
environment.
Online tutoring is provided via Embedded Online
tutoring: support that is specific to course content,
available in select courses. Online Learning Center
and Online Writing Support: general undergraduate
course support. CAPS Tumblr Blog, Pinterest,
Youtube, Facebook, Twitter: digital tutorials and
other online resources.

5. STUDENT RESOURCE
REPRESENTATIVES
Vision Statement
The CAPS Resource Team will provide students with
access to a community of support, foster confidence in
seeking out resources, encourage a proactive approach
to learning, and inspire a sense of belonging within
the University of New Mexico.
Mission Statement
The mission of the CAPS Resource Team is to support
students in accessing CAPS and other academic
support services at the University of New Mexico. In
partnership with faculty and staff, we strive to
connect students to a cohesive learning assistance
network across campus.

6. STEM TUTORING
PROGRAM
The mission of the CAPS STEM Program is
to provide an interactive, collaborative peer
tutoring environment that encourages
students to break down complex problems
and develop strategies for finding solutions
across a variety of situations and disciplines.
STEM tutoring is provided for Algebra,
Calculus, Statistics, Biology, Chemistry, and
Physics. STEM tutoring is provided via
Drop-in Labs or Individual Appointment
settings.

7. SUPPLEMENTAL
INSTRUCTION PROGRAM
The mission of the CAPS Supplemental Instruction
(SI) Program is to increase student retention and
success in historically difficult gateway courses by
providing collaborative peer learning experiences that
improve understanding of subject content, foster
critical thinking, and strengthen study skills.
SI is a program that hosts review seasons 3x a week
for classes that are well-known for their difficulty.
Review sessions are led by trained SI Leaders who
have taken the course and received a B+ or
better. They attend all class sessions to keep up with
the content of the classes. In SI, students can discuss
content, share strategies, and compare notes with
each other. On average, students who attend SI earn
1/2 a letter grade higher than their classmates who do
not attend, Participating in a one hour SI Session is
the equivalent of studying 2.5 hours alone.

8. WRITING AND
LANGUAGE
PROGRAM
The main location for the Writing and Language Program is at the
Writing and Language Center. The mission of the CAPS Writing &
Language Program is to enhance writing and language learning across
all academic disciplines at the University of New Mexico. Through
interactions with the staff, students, and faculty who comprise the UNM
community, the Writing & Language Program seeks to validate student
writers in finding their own voice as writers and communicators.
The CAPS Writing & Language Program offers writing assistance not
just in English, but in all languages we tutor. Writing tutors offer
assistance at any stage of the writing process-from the prewriting stage
(nothing written yet) through the revision stage.
Language tutors offer assistance at any stage for the language learning
process, whether the student is learning grammar and pronunciation in a
language or is working through advanced conversations. The CAPS
Language Center offers assistance in several languages along with
English: Arabic, Chinese, French, German, Greek, Italian, Japanese,
Latin, Navajo, Portuguese, Russian, and Spanish.
Writing assistance is offered via Drop-in Labs, Individual Appointments,
Workshops, and Online. Language assistance is offered via Drop-in Labs,
Individual Appointments, Workshops, and Conversation Groups.

9. LOCATIONS

10. CASAS DEL RIO
One of the newer locations
Provide assistance for the Math MaLL and Aleks for Math 101-103
You will see students coming in ready to relax and study in the comfort of their own homes.

11. ETHNIC CENTERS
Located in the southern most courtyard
of Mesa Vista Hall
There are three tutoring locations in
one building
CAPS tutors are located in El Centro
De La Raza, American Indian Student
Services (AISS), & African American
Student Services (AASS)

12. HUMANITIES
This location is near Zimmerman Library right across the plaza
About half of our weekly SI (Supplemental Instruction) sessions take place here in room 309
Most days we have sessions taking place here throughout the day from the early morning through the
late afternoon.

13. LANGUAGE
LEARNING CENTER
Nearly all of our language conversation groups take place here
This location is just southeast of the Duck Pond
This location comes equipped with study rooms as well as a movie room

14. LGBTQ
The LGBTQ Resource Center is located in the lower level of Building 20A, on the corner of Roma Ave and Buena
Vista Ave. This building is northwest of the Duck Pond, between Scholes Hall and Dane Smith Hall. Enter
through the door in the courtyard facing Buena Vista Ave.
Since August 2010, the LGBTQ Resource Center has provided a safe zone environment for people of all gender
identities, gender expressions, sexual orientations, sexualities, and other identities.
CAPS is providing walk-in math and writing services for users of the center this fall

15. ONLINE LEARNING CENTER
The Online Learning Center (OLC) is CAPS’ virtual drop-in lab, providing online academic support services for all
major subjects traditionally supported by CAPS, as well as some subjects exclusively supported online (ex:
Economics, History, and Management)
Students and tutors communicate via video, audio, and chat tools
Every OLC session is supported with a powerful shared virtual whiteboard specifically made for tutoring purposes
The OLC is generally open Sunday through Thursday, 5:00-10:00 pm, see hours website for specific subjects/times

16. STUDENT SUPPORT &
SERVICES CENTER
This is the only location outside of UNM’s
main campus
SSSC is the home of the Lobo Center for
Student-Athlete-Success
This location offers a variety of CAPS
formats including drop-in, Supplemental
Instruction, and study groups for any
student user

17. WRITING AND LANGUAGE PROGRAM
The main location for Writing and Language tutoring
Located in Education Classroom 208

18. ZIMMERMAN LIBRARY
3RD FLOOR
Our main location is housed on the third floor of Zimmerman Library. This is where you can
find staff members and most of our Resource Representatives. We have our drop-in lab here
as well as Supplemental Instruction Sessions, and individual appointments. This is the best
place to find out more information about us and our multiple locations.