Please feel free to print my resume. Thanks for all consideration. References available upon request.

1. Jeffrey A. Donnell
200 Water St. Unit 5, Benton Harbor, MI, 49022 | Ph: 616.706.8805 | Donnell.Jeffrey@Gmail.com
EDUCATION
Eli Broad School of Business & MSU Honors College
Bachelor of Arts, Marketing - May 2011
Michigan State University, East Lansing, MI
 GPA, 3.85 (4 pt. Scale) - Dean’s list all semesters PROFESSIONAL EXPERIENCE
Product Development Specialist 2013-Present
Whirlpool Corporation – KitchenAid Brand, Benton Harbor, MI
 Deliver products in KitchenAid’s Bakeware, Ceramics, Food Storage, Textiles, and Digital Cookbooks categories
 Develop and own 5 year product plans with right innovation and product cadence aligned with short/long term brand goals
 Own profitability of platforms by evaluating their complexity and go to market strategy to drive $9M annual DCM in 2014
The EPIX Collective Founder 2013-Present
Berrien County, MI
 Founded new non-profit event coordination business with the mission to create a network of corporate sponsored events across Michigan to benefit the sole beneficiary, the Boys & Girls Clubs of America
 Partnering with Michigan young professionals to launch a series of fund-raising events in 2014
 In first event, over 200 people attended and raised $1,000 to donate directly to the Benton Harbor BGC
Extended Service Programs Sales Analyst 2012-2013
Whirlpool Corporation, Benton Harbor, MI
 Manage and grow 2 of Whirlpool’s post-warranty programs, ESPs and Repair+1, through the Benton Harbor, MI and Cleveland, TN call centers that combine for approximately $200K in monthly profit
 Deliver key growth projects by working with internal Ops teams along with external third party partners
 Expand call center sales practices to meet overall $20 Million annual EOP goal
Customer eXperience Center Team Advisor 2011-2012
Whirlpool Corporation, Benton Harbor, MI
 Drive development and build high-performing teams to generate superior customer service for Whirlpool’s business-to-business trade partners like The Home Depot, Lowes, and Contract/Builders
 Recruit, train, develop, coach, and motivate a qualified staff of 27 direct reports ranging from ages 18-61
 Monitor and maintain exemplary team metrics including a 6 month decrease in Avg. Handle Time of 1:10
 Engage team by creating monthly newsletter, led canned-food drive raising over 1,000 lbs of food, and monitor “TPSS Team Board” ensuring new initiatives enter appropriate work streams
Callaway Field Marketing Representative 2008-2009
Callaway Golf Company, Mid-Michigan and West-Michigan Districts
 Part of team responsible for executing scheduled “demo-days”, and follow with coordinating event logistics with local club pro’s
 Successfully orchestrate several “demo-days” across the state of MI, assisting customers with product trial, customizing unique product solutions, and facilitating sales with the associated pro shop business
Marketing Research Assistant 2010-2011
MSU Graduate Marketing Department, Ford Automotive, & Deloitte Auto Consulting
 Assist lead faculty member at MSU and senior partners from Deloitte's automotive consulting division in analyzing the data from a multi-year benchmarking study on Gen Y's attitudes toward the auto industry
 Use SPSS and Excel to perform statistical analyses as well as content analysis of qualitative responses
 Develop an executive report highlighting key findings of the 2008-2010 data collection
 Present results & proposals based on study findings to senior partners in Deloitte's auto consulting division
Golf Course Management 2005-2011
Thornapple Pointe Golf Club & Timber Ridge Golf Club, MI
 Collaborate in organizing and executing business and charity golf outings for up to 150 people
 Customer contact and sales practice in Pro Shop, grasping business tactics in golf course management LEADERSHIP, ACHIEVEMENTS, & DEVELOPMENT
SPARK Innovation Competition – Winner 2014
Innovation and New Business Creation– Whirlpool Corporation
 Part of 3 man team that developed an in-home gardening system to revolutionize how and where people get fresh healthy food
 Our project received the top award and has been further funded for research and development
Athletic Trainer 2013-Present
 Certified in instructing “Group Power” & “Spin” classes at RAC to deliver a world-class fitness regimen delivered with energy