1. S. S. JAYARAMAN
: 022-2878-4145 / 09820024696
: jayaraman.ss@gmail.com
: 104 Dheeraj Basera, Off Chincholi Bunder Road, Malad (W) Mumbai – 400064
Achievement-driven professional, targeting challenging assignments in General Administration / Facility Management/
Infrastructure Management with a growth-oriented organization of repute
P R O F I L E S N A P S H O T
Dedicated Admin., Facilities & Infrastructure Professional with nearly 32 years of cross-cultural industry experience in
Security Management, Infrastructure Management, General Administration, Logistic Management, Project Management
and Facility Management
Hands-on experience in handling real estate management which includes market search, space identification, negotiation
along with SWOT analysis, agreement finalisation & execution, etc.
Excellence in managing office space entailing consolidation, seat planning & utilisation, allocation of seating to employees,
forecasting seat plan reporting to key stakeholders and creating additional capacity along with interior modification
Significant exposures in managing employee transport pick up and drop with 100% uptime
Exposure in handling security services which includes physical, electronic & investigation aspects, implementing stringent
security measures for safety of high-value assets & information, resolving complex security & vigilance issues as well as
providing expert advisory services
Expertise in handling all administrative activities like maintenance of office & its equipment, transport, housekeeping, etc.
The wealth of expertise entails in Travel Management, Insurance Management, Real Estate Management, People
Management, Vendor Management, Crisis Management (BCP Situations), New Project Fit-out, HSE Management etc.
Skills in handling infrastructure / BCP related communication both internal & external including confidential
correspondences aimed at creating favourable starting points with stakeholders / employees (vendors, service providers,
suppliers, etc.)
Proficiency in collocating with external agencies for negotiating & executing AMCs for maintenance of office infrastructure /
sourcing of vendors, etc.
Abilities in directing overall functions for executing facility management involving space management, human resource
mobilization, communication & execution within cost & time parameters
C O R E C O M P E T E N C I E S
Handling all administrative activities like maintenance of office & its equipment,
employee transport, housekeeping, travel management, guest house / leased
accommodation, cafeteria management, security services, etc. and record
keeping of office stationery including various formats
Overseeing end-to-end project management including finalisation of space, and
complete office set up
Negotiating with vendors for AMC and procurement of office equipment and
finalizing SOW/SLA with service providers, etc.
Evaluating cafeteria vendor performance, kitchen audit, food sampling thru
approved laboratory and maintaining score card, etc.
Creating & implementing safety & environmental protection plans and
conducting safety & procedure compliance audits & safety round inspection for
ensuring the safety compliance
Assessing the performance of vendors, based on various criterions such as
quality improvement rate, timely delivery, credit terms, etc. and ensuring 100%
security / statutory compliance with regards to client’s external vendor audit
Implementing work permits system and emergency response & control and
preparing safety reports on daily, weekly & monthly basis
Supervising insurance 100% risk coverage on PI, D&O, CGL, GMC, GTL, CTP & GPA
Identifying & networking with cost effective & reliable vendors/ suppliers for
purchase of requisite materials, spares as well as project procurements
Mapping process with 3 entities post-merger & acquisition for Admin / infrastructure management
Looking after inspection of fire protection, safety and lifesaving equipment and testing all tools used in fire-fighting, rescue
& other emergencies to ensure their availability for immediate use
Managing compliance with regards to all statutory/regulatory affairs, shops & establishment, Labour contract, STPI / SEZ / IE
Code / Insurance, etc.
2. E M P L O Y M E N T D E T A I L S
Since Dec’12 SIRO Clinpharm Pvt. Ltd., Thane, Mumbai as Head – Administration
Key Result Areas:
Handling overall functions of administration which includes corporate security, transport, cafeteria, facility management,
space management, vendor management, etc.
Administering insurance management for liabilities, office package, employee’s health benefits, etc.
Accountable for project management and completed transaction /construction of 30K SFT area and shifted corporate office
to new location
Responsible for:
o Finalisation & renewal of insurance policies for liabilities/office package/employee health benefits etc.
o Employee’s Ground Transport, Domestic, International Ticketing, Visa Assistance, FOREX, Hotel Bookings, etc.
o Preparation of Annual budget OPEX/CAPEX and MIS reporting.
Leading administration functions globally and reporting to Global Head – HR
Accomplishments:
Saved costs of travelling by 25% by dealing with travel agents and arranging cost-effective outdoor meetings
Reduced costs and wastage of housekeeping material by introducing new measures such as standardisation of vendor,
reduction of manpower and keeping minimum inventory stock
Enhanced the employee satisfaction for office canteen by 90% by ensuring good quality of food and clean surroundings and
availability of food
Timely completion of project which has resulted overall saving of 20%
Apr’05 – Dec’12 BA Continuum India Pvt. Ltd., Mumbai (A non-bank subsidiary of Bank of America)
Growth Path:
Apr’05 – Dec’06 Senior Manager – Facilities & Administration
Jan’07 – Mar’09 Delivery Lead – Facilities & Administration
Apr’09 – Dec’12 AVP – Corporate Services
Key Result Areas:
Handling F&A services of 3 sites within Mumbai of 360,000 sq. ft. area and 4000 FTE
Managed project knowledge service centre and timely completion within the approved budget
Maintained VOC over 85% on F&A services
Involved in process mapping for admin/infrastructure during the transition of 3 entities post-merger and acquisition
Accountable for preparation of annual budget/MIS monitoring on monthly basis for corporate services
Capacity Planning, seat allocation, and interior modification based on stringent compliance requirement.
Accomplishments:
Distinction of regulatory approval from Customs, STPI, BMC and Directorate of Industries
Significantly contributed in setting up of services at KSC, vendor management and negotiation & finalization of SOW / SLA /
AMC for office equipment / service providers
Steered efforts in evolving 100% risk and security compliance with regards to physical/info sec audits, external vendor audit
and others
Played a vital role in successful merger of BACS Admin with CFC and Merrill Lynch Admin
Ensured 100% adherence to statutory compliance and MIS filing
Essayed a stellar role in:
o Monitoring of OPEX/Capex Budgeted v/s Actual Cost
o Integrating processes/vendor consolidation/ transition after the merger/takeover of two entities
o Managing BCP for support functions
o Handling vendor governance with regards to statutory compliance maintaining SOW/SLA
o Energy bill saving of Electricity duty to the tune of 24 Lacs per annum
Responsible for centralisation of Travel Desk / Automation of Travel Portal
P R E V I O U S E X P E R I E N C E
Aug’00 – Apr’05 Epicenter Technologies Pvt. Ltd., Mumbai
Growth Path:
Aug’00 – Dec’02 Administration Manager
Jan’03 – Jun’04 Head – Administration & Facilities
Jul’04 – Apr’05 Associate Vice President –Infrastructure
3. Oct’98 – Jul’00 Cheminova India Ltd., Mumbai as Manager – Administration
Mar’83 – Mar’98 Lupin Ltd., Mumbai
Growth Path:
Mar’83 – Dec’85 Office Assistant Grade I
Jan’86 – Dec’88 Office Assistant Grade II
Jan’89 – Mar’91 Office Assistant Grade III
Apr’91 – Mar’93 Executive –Administration E1
Apr’93 – Mar’95 Executive –Administration E2
Apr’95 – Mar’98 Executive –Administration E3
A C A D E M I C D E T A I L S
2006 MBA (Personnel Management) from Alagappa University, Karaikudi, Tamil Nadu
1996 PGDBM from Indian School for Labour Management, Madras Private Institute
1983 BA (Economics) from Siddharth College, Fort, Mumbai, University of Mumbai
Other Credential:
Basic Course on Fundamentals of Computers, MS Dos & MS Office from ZEE Education, Mumbai in 1998
P E R S O N A L D E T A I L S
Date of Birth: 10th
May, 1963
Languages Known: English, Hindi, Tamil, Malayalam and Marathi