Customer Service

1. Jarell Dortch
5801 Fairview Drive Pensacola, FL 32505. Home 850-434-7102 Cell 980-322-
6754 Email. jdortch75@outlook.com
Work Experience:
Foot Locker
Customer Service
March 2016 – April 2016
-Assist Manager loading and unloading delivery truck
-Provide Customer Service to the Public in order to purchase store products
-Keep store clean and stocked, to include mopping floors and washing windows
-Assist Customers in trying on store merchandise.
American Directions Research Group (ADR)
Call Center Agent
June 2015 - August 2015
- Charged with making telemarketing survey calls to over 200 potential clients.
- Assisting other Team Members when call numbers have not been met.
- Follow-up phone calls on interested Customers.
Fast Eddies Fun Center
Customer and Race Care Representative
March 2015 - June 2015
- In charge of taking Customer tickets. Assisting Customers when entering race cars
- Responsible for cashier sales, cooking and cleaning in the restaurant section.
- Assisted in hosting Children’s parties, to include serving food, placing in the little race cars,
helping steer wheels, pulling out of ditches.
- Record guest complaints, to include other guests, Employees and Managers.
- Daily repairs on the race cars, to include oil changes and tire rotations.
- Leading cleaning detail of the Park and store prior to leaving for the night
Education
Diploma
Pensacola High School - Pensacola, FL
2011 to 2015
Extracurricular Duties:
High School Football Team Captain – Offensive Line & Center
Honor Student/Honor Club
Senior Class Representative
Homecoming King
Class Tutor