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LESSON 2
WHY CONTENT WORKS: Understanding
the Psychology Of Inbound
CODE OF CONTENT
How can posting on social media be
more effective than our tried and
true advertising techniques?
The power of content marketing is hidden
within the principles of persuasion outlined
in Robert Ciadini’s book, Influence.
RECIPROCITY
As humans, we have a deeply
ingrained instinct to repay a debt.
As Cialdini says: “You have to go first. Give
something: give information, give free samples,
give a positive experience to people and they
will want to give you something in return.”
People who receive a free, unexpected
gift are more likely to listen to a
product’s features, donate to a cause,
or tip a waiter more money.
The gifts don’t even have to be expensive
or material; information and favors are
enough to sway people.
AUTHORITY
People like to follow the lead of
experts and are more willing to
do business with someone who's
viewed as an Authority figure.
Advertisers have long
understood this
principle. And this is
why celebrity
endorsements are so
prevalent in
commercials.
Marketers know we are
more apt to buy things
from people we
respect and look up to.
Don’t worry, you won’t have to shell out
millions of dollars to get a celebrity
sponsor. Establishing authority is one of
the primary benefits of content marketing.
By providing thought-leadership content for your
niche you can become the go-to resource on that
subject and establish yourself as an influencer.
Once you have that Authority backing you up,
your sales pitch becomes more trustworthy,
and selling becomes much easier.
CONSISTENCY
People naturally want their actions to be
consistent with their values and past behavior.
One way to take advantage of this
principle, is to get people to make
small commitments up front.
If you can get people
to follow you on
social media, share
your content, and
subscribe to your
newsletter your brand
will start to fall in line
with their self-image.
Once this happens, it’ll trigger an
urge to do business with you
because your brand is helping them
express and shape their self-identity.
LIKABILITY
No fancy, psychological mumbo jumbo
for this principle. We do business and
spend time with people we like.
In essence, people are more likely to
favor those who are similar to
themselves, or who give them things. 
While this principle is dead simple, the implications
for content marketing is huge. While advertisements
often annoy and inspire disconnection, creative
content engages, adds value, and inspires connection.
If you share your interests, connect with your
audience, and give people a good experience
it’ll breed a positive association with your brand.
Over time this builds relationships,
establishes trust, and will make people much
more willing to go into business with you.
The key is that you freely give
away true, tangible value BEFORE
asking for anything in return.
If you do this, they’ll
feel subconsciously
indebted to you,
start to view you as
an authority figure,
and begin to
genuinely like you.
Once you have these psychological
principles working for you, selling
your services is a piece of cake.
Now that we've
covered the why, it's
time to get into the
how. In the next
lesson, we'll get to the
bottom of how to
create epic content by
studying the power of
emotional content.
Why Content Works: Understanding the Psychology of Inbound

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Why Content Works: Understanding the Psychology of Inbound

  • 2. WHY CONTENT WORKS: Understanding the Psychology Of Inbound CODE OF CONTENT
  • 3. How can posting on social media be more effective than our tried and true advertising techniques?
  • 4. The power of content marketing is hidden within the principles of persuasion outlined in Robert Ciadini’s book, Influence.
  • 6. As humans, we have a deeply ingrained instinct to repay a debt.
  • 7. As Cialdini says: “You have to go first. Give something: give information, give free samples, give a positive experience to people and they will want to give you something in return.”
  • 8. People who receive a free, unexpected gift are more likely to listen to a product’s features, donate to a cause, or tip a waiter more money.
  • 9. The gifts don’t even have to be expensive or material; information and favors are enough to sway people.
  • 11. People like to follow the lead of experts and are more willing to do business with someone who's viewed as an Authority figure.
  • 12. Advertisers have long understood this principle. And this is why celebrity endorsements are so prevalent in commercials. Marketers know we are more apt to buy things from people we respect and look up to.
  • 13. Don’t worry, you won’t have to shell out millions of dollars to get a celebrity sponsor. Establishing authority is one of the primary benefits of content marketing.
  • 14. By providing thought-leadership content for your niche you can become the go-to resource on that subject and establish yourself as an influencer.
  • 15. Once you have that Authority backing you up, your sales pitch becomes more trustworthy, and selling becomes much easier.
  • 17. People naturally want their actions to be consistent with their values and past behavior.
  • 18. One way to take advantage of this principle, is to get people to make small commitments up front.
  • 19. If you can get people to follow you on social media, share your content, and subscribe to your newsletter your brand will start to fall in line with their self-image.
  • 20. Once this happens, it’ll trigger an urge to do business with you because your brand is helping them express and shape their self-identity.
  • 22. No fancy, psychological mumbo jumbo for this principle. We do business and spend time with people we like.
  • 23. In essence, people are more likely to favor those who are similar to themselves, or who give them things. 
  • 24. While this principle is dead simple, the implications for content marketing is huge. While advertisements often annoy and inspire disconnection, creative content engages, adds value, and inspires connection.
  • 25. If you share your interests, connect with your audience, and give people a good experience it’ll breed a positive association with your brand.
  • 26. Over time this builds relationships, establishes trust, and will make people much more willing to go into business with you.
  • 27. The key is that you freely give away true, tangible value BEFORE asking for anything in return.
  • 28. If you do this, they’ll feel subconsciously indebted to you, start to view you as an authority figure, and begin to genuinely like you.
  • 29. Once you have these psychological principles working for you, selling your services is a piece of cake.
  • 30. Now that we've covered the why, it's time to get into the how. In the next lesson, we'll get to the bottom of how to create epic content by studying the power of emotional content.