1. James E. Jackson
Cell: 408-396-5078
Home: 408-300-0332
Email: Jack0565@aol.com
Objective:
To obtain a challenging position which will utilize my creative problem solving and diverse
industry skills with a growing company striving to achieve optimum utilization of its resources
and to help reach the anticipated financial goals.
Summary of Qualifications:
Organized, self-motivated, problem-solving professional with experience working in a fast-paced
environment. A dedicated team player with excellent interpersonal traits who is able to learn new
tasks quickly. Consistently acknowledged by management as a valued asset who has contributed
to the group’s increased productivity and demonstrates sound and mature judgment while
presenting a favorable image of the organization to customers.
Major strengths include strong leadership, excellent communication skills, competency, a
committed team player, attention to detail, dutiful respect for compliance in all regulated
environments, as well as supervisory skills that include scheduling, training and other
administrative tasks. Solid understanding of business finance and knowledgeable in MS Office
Suite products.
Education:
Columbia College of Missouri December 2015
Bachelor of Arts in Business Administration, Major in Finance
summa cum laude (GPA: 3.9)
Professional Accomplishments:
Coordinated with SFO Operations to develop a parts delivery process that expedited
movement of parts to secured areas from the point of delivery.
Utilized effective communication and customer service skills to ensure strong customer
contract retention rates and to assist with customer training.
Provided input to management and technical staff about new equipment, processes, and
forms to improve accuracy and efficiency that resulted in increased revenue for each
quarter of 2013-2014.
Collaborated with design and hardware engineers for new product development and
enhancement of the Producer platform thereby extending the service life of existing
systems at customer’s sites.
2. A reliable professional whose expertise was consistently sought after during working and
non-working hours to diagnose and repair airport Computed Tomography (CT)
explosives detection systems to maintain TSA mandated specification of 98% uptime.
Received the Navy Achievement Medal for coordinating with the Department of the
Navy Clearance Adjudication Facility to ensure that over 200 personnel had the proper
security clearances.
Planned, scheduled and directed the preventive maintenance for 20 technicians and
developed a comprehensive cross training program to compensate for manpower
shortages.
Received a Letter of Appreciation for technical expertise in troubleshooting electronic RF
systems, high power amplifiers, servomechanisms and analog- digital circuits to
component level, saving $20,000 in critical repair funds.
Work History:
Applied Materials,Santa Clara,Ca-Engineering Technician
Underwriters Laboratories,Fremont,Ca- WiSE Lab Tech
Morpho Detection,Newark,Ca- Field Service Engineer
Applied Materials,Santa Clara,Ca-Engineering Technician
U.S. Navy, Electronic Warfare Technician
2015- Present
2013- 2015
2010- 2013
1997- 2010
1988- 1997
Special Training:
Navy Advanced Electronics Schools A&C, Pensacola, Fl.
Hughes Aircraft Shipborne ECM Systems, Fullerton, Ca.
Applied Materials Centura and Producer Systems, Santa Clara, Ca.
Morpho Detection 9000 and 9800 CTX Systems, Newark, Ca.