2. Pre-departure guide 2011–2012
Welcome
Dear INTO student,
We are delighted that you have decided to study at INTO Newcastle University and hope
your preparations for coming to join us are well underway. Staff within the INTO centre are
getting ready to welcome you and the many other new students joining us from overseas
and it is important to us that your experience as a student at INTO Newcastle University is
a happy and rewarding time.
You are about to embark on an exciting adventure where you will meet new people, live
in new surroundings and experience new cultures. In addition to being incredibly exciting,
this can also be very daunting for new students and this guide has been created to help you
ensure your arrival to the UK and to Newcastle goes as smoothly as possible.
Newcastle is one of the most exciting and friendly cities in the UK and we hope that you
will enjoy your stay in Newcastle and that the course will meet your needs and expectations.
If at any time during your time at INTO Newcastle University you have any problems with
your course, accommodation, health, money etc, there will always be someone available to
help you - either your course tutors or INTO support staff.
INTO is dedicated to ensuring that our students feel totally safe and supported. All INTO
Newcastle University students are issued with an emergency telephone number which can
be used to ask for assistance from INTO staff at any time of the day or night.
We look forward to meeting you!
Kevin Conroy
Centre Director
Start dates
All students should plan to arrive two days prior to your programme start
date – please ensure you arrive on time!
3. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Meet the INTO Newcastle
University team
Kevin Conroy Helen Douglas Shonagh Doig Alex Perrin
Centre Director Academic Director Head of Student Services Student Progress Manager
Nikki Spires Christine Upright Jo Dovey John-paul Appleton
Admissions Team Leader Welfare Officer Accommodation Officer Student Services Officer
Sangita Bhatti Jan Soulsby
Student Services Officer Accommodation officer
Contents
Welcome 2 Orientation programme 11
Meet the INTO Newcastle Registering for your course 12
University team 3 Making the most of your first week 14
Before you leave 4 Social programme 15
Before you arrive in the UK 5 Health and safety 16
Arrival at the airport 6 Key contacts, useful numbers
Arriving at INTO Newcastle University 7 and websites 17
Airport collection form 8 Maps 18
Money 10 3
4. Pre-departure guide 2011–2012
Before you leave
Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.
As soon as possible:
1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?
2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details
Form and the Credit Card form.
4. Have you booked your accommodation?
5. Have you checked your passport is valid for at least six months?
6. Have you applied for and received your visa?
One or two weeks before you leave for the UK:
7. Have you organised cash and pound sterling traveller’s cheques to bring with you?
8. Do you know your airline’s luggage allowance and have you packed accordingly?
What to bring with you:
9. Have you packed all relevant original documentation or certified copies including your:
• INTO Offer Letter
• INTO CAS statement – if required
• IELTS certificate or original English Language test result
• ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
A
example your high school certificate or home university certificates including translations (if
originals are not in English). You will need these to register and enrol on your course and to
extend your visa in the UK when you need to
• Passport and Visa/Identity card
• ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to
B
show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration?
• Immunisation History Book
• UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)
11. Have you put the emergency telephone numbers into your mobile phone
(to be put into your hand luggage)?
12. Do you have:
• Photographs from home?
• Waterproof coat and shoes?
• Addresses, phone numbers and email addresses of friends and family?
4
5. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Before you arrive in the UK
Applying for a UK student visa • The start date is published on your CAS Statement. If you
Most international students from outside the European Union plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border
visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time.
You can check your status on the following website: • If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.
• Student Visitor Visa for courses of six months or less; Changes to your student registration status
• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who
courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail
• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course,
courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant
Framework of Reference for Languages (CEFR) – the periods of time.
UK Border agency have assessed this as equivalent
Meeting immigration staff at the airport
to an IELTS score of 4.0 – with no less than 4.0 in
When you arrive at a UK airport, you should be prepared to
each sub-skill;
answer some questions about yourself, including where you
• or a Tier 4 (General) Student visa for courses at Level 3 or
will be staying and what you intend to do during your time in
above on the National Qualifications framework (NQF) at
the UK. You may be asked to undergo a brief, routine health
an institution which is a Highly Trusted Sponsor.
check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect The health check will take place in a separate room.
my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40
for you. days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new
visa from the Home Office. We will not be able to register you
to come to the UK
on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for To find out more:
Studies (CAS) number. We advise that you check these websites regularly for up to
• We will send your CAS details when you confirm your date and accurate information.
unconditional offer of a place to study and pay your UK Border Agency:
deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/
• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you
the start of your course. can apply for a visa:
• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/
Statement’. This will also include important information wheretoapply
needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for
• You can only apply for your visa three months or less international students:
before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
5
6. Pre-departure guide 2011–2012
Arrival at the airport
How to get to Newcastle Newcastle International Airport
Tel: +44 (0) 871 882 1121
The following information is to help you if you intend
www.newcastleairport.com/
to make your own way to Newcastle. We recommend
Newcastle International Airport is the closest airport
that you travel by air to Newcastle International
to Newcastle University. There are regular flights
Airport, either direct, or via Amsterdam, Brussels,
to Newcastle from London Heathrow, Amsterdam,
Copenhagen or Paris.
Brussels, Copenhagen and Paris. The flight from
We do NOT recommend that you travel via
Amsterdam to Newcastle takes 1 hour 30 minutes.
London as transiting London can be difficult, but for
The easiest way to reach Newcastle University from
those who cannot avoid travelling via London we
Newcastle International Airport is by local taxi. The
suggest you book a connecting flight to Newcastle
trip takes about 20 minutes.
International Airport.
A connecting flight is the easiest (and often the
London Heathrow Airport
cheapest!) way to travel from Heathrow to Newcastle.
Tel: +44 (0) 870 000 0123
British Airways fly directly to Newcastle International
www.baa.co.uk/main/airports/heathrow
Airport (www.ba.com) with the flight taking about
Heathrow is the world’s busiest airport with flights to
1 hour 15 mins.
and from more than 170 different destinations
worldwide. Heathrow is on the outskirts of London
and is about 300 miles from Newcastle.
Important
Please also allow plenty of time for any onwards
connections as there are often long queues at
Passport Control.
If you intend to travel to the UK via Amsterdam or
another airport in a third country, you may need a
‘transit’ visa even if you will not be leaving the transit
lounge. You should ask at the embassy of the transit
destination in your home country about the visas you
will require.
Be aware that you may be charged at the transit
airport for any goods in your hand baggage which
would normally be subject to customs duty. However,
baggage consigned to the hold of the aircraft will not
be searched at the transit airport.
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7. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Arriving at INTO Newcastle University
Airport taxi transfers Arriving at INTO Newcastle
University
INTO Newcastle University can arrange for a taxi to
meet you upon arrival at the airport and take you If you have been allocated residential accommodation
directly to your accommodation. Payment for the in Newcastle you will have received confirmation from
transfer must be made 7 working days in advance. INTO Newcastle University that this has been
reserved. If you have not had confirmation you should
If you would like us to meet you at Newcastle check before you leave for the UK.
International Airport, please complete the Arrivals You should have already arranged your
Details Form and the Airport Taxi Transfer Creditcard accommodation before you arrive. If, for whatever
Card form, which can be found on pages 8 and 9 of reason, that has not been possible, our accommodation
this guide, and fax or email them to the Centre seven team will be able to advise you on how to look for
days before you arrive. private accommodation (Monday–Friday, 0900–1730)
or if outside office hours, advise you of a suitable
Even if you do not require a taxi transfer, you hotel in Newcastle which you should pay
must send us your arrivals details so we can make for yourself.
sure everything is ready for you upon arrival at the You should plan to arrive on the weekend before
INTO Centre. the course start date.
The INTO Newcastle Centre is located at 6
Kensington Terrace; staff will arrange to meet you
outside your residential accommodation on the
first day of your course and walk you to the centre
for registration.
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8. Pre-departure guide 2011–2012
✁
Arrival details form
All students mUST complete this arrival details form and return
one week before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
Section 1
Personal details
Family name (surname)
Other/given names (first name)
Email address
Mobile phone number
INTO number (please refer to offer letter)
Section 2
Arrival details into the UK and confirmation of accommodation
Country flight departs from
Date of arrival in the UK Time of arrival in the UK (am/pm)
Arrival Airport Terminal
Flight number Name of airline
If you are organising your own transfer from the airport:
Arrival date at INTO Newcastle University: Accommodation/Centre
Arrival time at INTO Newcastle University (am/pm): Accommodation/Centre
Any special requirements
Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by
INTO then please provide the address
Section 3
Airport transfer booking
Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport
and take you to your accommodation
£30.00 Newcastle International Airport I do not require an airport transfer
8
9. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
✁
Section 4
If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
then the following section must be completed
Name of person meeting the student:
Address of person meeting the student:
Mobile telephone number:
Name of parent:
Signature of parent:
Date:
Credit card form
Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
be taken from the card in addition to the amount stated in section 3 of this form.
CREDIT CARD DETAILS
To enable fees to be debited from your credit card, please complete the details below.
VISA CREDIT MASTERCARD DEBIT
If DEBIT, please specify type:
Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
Electron or Visa debit.
Credit/debit card number
/
Card start date —— —— (mm/yy) /
Card expiry date —— —— (mm/yy)
Issue number
Security code
This is the last three digits of the code found on the back of your card.
Cardholder name
Billing address
Please return this form by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328595 / +44 (0) 1273 329746
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10. Pre-departure guide 2011–2012
Money
Currency Bank accounts
Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK Banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bring
uncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)
be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open an
carrying large sums of cash with you on arrival. account at a bank after you have registered on your
We recommend that you bring enough money course. It may also be useful to bring a letter from your
with you to cover the first couple of weeks after your bank at home (or some other documentation) to
arrival – no more than £250 in cash for your confirm your credit status. We will provide you with
immediate needs should suffice. It is safer to bring further information and support on opening accounts
large sums of money in travellers’ cheques, which can during your induction week. In order to open a bank
be cashed in banks, post offices and airports but be account you will need the following:
aware that there is often a minimum commission • your passport
charge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with an
keeping large amounts in your room for safety official bank letter after registration
reasons. Credit and debit cards are widely accepted • proof of address.
in the UK, MasterCard (Access) and Visa credit cards
For further advice on opening bank accounts in the
being the most common. Diners Club and American
UK, you can visit:
Express are less so. You can withdraw cash from a
www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
Living costs
card. You may want to inform your current bank that
you are going to the UK and to ask if you can use It is estimated that a single student will need
your card here. approximately £650–£750 a month to meet their basic
living expenses. This is just an indication and will alter
depending on your lifestyle and spending habits. It is
important to plan and budget your finances for living in
the UK; it’s not just your course fees you need to think
about. If you want help with planning and budgeting
your finances, the following international student
website may be useful:
www.studentcalculator.org.uk/international/
index.asp
10
11. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Orientation programme
Induction programme ‘I don’t think I could have asked for anything better. I
attended all the welcome week activities, where I got to
At the start of your course you will receive a full
meet so many people. Not just from INTO, but other
induction (providing you arrive the weekend before
students from the University and all with very different
the start date of the course). This will vary in length
backgrounds from mine. The quiz night was so much
according to which course you will be studying and
fun because of the sheer energy of everyone involved
it is a great opportunity to meet staff and students
and the sea at Tynemouth was just totally mesmerising,
and find out more about the University and the local
apart from being extremely chilly as I swam in it!’
area. You should attend all sessions. The induction
programme will usually include:
Achint Soni
• welcome talks
India
• information sessions with INTO Student Services,
the Students’ Union, security staff
• an English language placement test
• social activities
• a city orientation tour of Newcastle
• a campus tour.
The following is an example time table for the September and January orientation programme.
TImE mONdAY TUESdAY WEdNESdAY THUrSdAY FrIdAY
9.00 UNIVErSITy ACAdEmIC
PrESENTATIONS, TImETABLES
09.30 WELCOmE TALK ENgLISH TEST ACAdEmIC WELFArE ANd
PrOgrAmmE STUdENT PrOgrESS
10.00 rEgISTrATION ANd INFORMATION
FINANCE PAymENT
10.10
10.20
10.30
11.00
11.30 SMARTCARD
rEgISTrATION
12.00 BrEAK
12.30 HEALTH ANd SAFETy LUNCH LUNCH
PrESENTATION
13.00
13.30 LUNCH NEWCASTLE CITy LUNCH
TOUr BrINg COATS,
14.00 OUTdOOr SHOES ANd
14.30 NEWCASTLE CAmErAS STUdENT SErVICES BANK ANd POLICE
CAmPUS TOUr PrESENTATION LETTEr rEqUEST
15.00 SESSION
15.30 STUdENT SErVICES VISA TALK
PrESENTATION
16.00 BrEAK
16.30 STUdENT PrOgrESS IT SKILLS
ANd WELFArE
17.00 PrESENTATION
EVENINg WELCOmE mEETINg BOWLINg NIgHT
Students starting programmes not in September and January will enjoy a shorter orientation programme
11
12. Pre-departure guide 2011–2012
Registering for your course,
English language testing
Course registration Smart card and photographs
INTO will register you onto your course within the first Once you have registered with INTO Newcastle
few days. You will be told when you should register University, you will be able to collect a Newcastle
when you arrive and what items to bring. If you have University Smart Card and a UCS (University
not paid your full tuition and accommodation fees, Computing Service) login name and password.
you will need to pay the outstanding amount before We advise you to carry your Smart Card with you
you register. at all times on the University campus. It allows you
Students will not be able to start classes until they access to the University libraries and it also works as
have registered for their course. a library card for you to borrow books.
During registration, we will also book you a police The UCS login name and password will give you
registration and health appointment, if required. If you access to the University computer network from any
are studying in the UK for more than 6 months you of the University computer clusters.
are entitled to register with the National Health
Service (NHS) for free healthcare. remember if you request a letter from us or
You will be required to bring the following hand in homework you must show your
documentation on the first day to allow you smart card.
to register:
• Passport and Visa/Identity card English language testing
• Visa (Tier 4, sponsor licence number:
Upon arrival, your English level will be assessed so
CKTK52NU0)
we can ensure you are placed in the right class.
• All payment receipts or fees if not already paid
• Academic Transcripts (original)
• Academic Certificates (original)
Very important
• IELTS or other relevant evidence of English
proficiency (original) Any change to personal details (phone number,
• Course confirmation letter address etc) must be reported to INTO reception.
• Up to date address for home country and next of
kin details
• Contact details for your residence in the UK,
including mobile telephone number
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13. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
13
14. Pre-departure guide 2011–2012
Making the most of your first week
On arrival we will provide you with a free SIM card to Other things to remember:
use in the UK which also has one free international • attend ALL your classes and tutorials
call on it, so you can call home and let your family • always be on time
know you have arrived safely. This will give you cheap • be prepared for your classes
rates to phone internationally and will be much • care for others’ feelings and cultures.
cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need to
network providers. • join social events and sports clubs. There are lots
Alternatively, you can always download Skype, a to choose from so ask the INTO staff
free computer programme that allows you to use • keep your accommodation clean and tidy
your computer like a phone and place international • overcome problems by sharing them with your
calls for free to other Skype users. Depending on friends, teachers and INTO staff
your computer, web cameras are also supported. • practise English as much as you can and in as
Please remember that when you arrive in the UK many places as you can
you will have travelled a long way from home and • your academic progress and your behaviour will
although this will be an exciting time, please do always be monitored.
remember that your family and friends may worry
about you. Remember to contact them and let them
know that you are safe!
14
15. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Social programme
Whilst the main reason for coming to Newcastle is to Evening events allow you to experience
study, in our experience involvement in non-academic Newcastle’s mix of cultural offerings, by introducing
activities will help you adjust to life in the UK, improve a range of activities such as Scottish Ceilidh dances
your English and allow you to develop a network of and quiz nights, to evenings in one of Newcastle’s
friends to make your stay more enjoyable. famous nightclubs.
The INTO Centre, University and city all offer a For both exercise and socialising, sports
range of activities and events for you to get involved in evenings provide a great opportunity for meeting
from trips to Edinburgh, football matches and parties! people whilst enjoying team sports such as
To ensure that there is something to interest badminton, table tennis, football and basketball.
everyone, there are a range of options to choose
from, allowing you to get involved with anything from ‘Newcastle University provides a lot of clubs and
sporting activities to sight-seeing and socialising; societies for the students. Many of them are really
please let us know if you have any suggestions for attractive for me to join, such as Mountaineering and
events or activities that you would like the INTO Parachute! Joining the Thai-boxing club allowed me
team to organise! to get to know more of the local students. I feel this
Weekend excursions will take you to famous is one of the ways that you can interact with the
cities such as York and Edinburgh, as well as letting local students and make friends with them!’
you experience places of natural beauty such as the
Lake District and Northumberland Coast. For Jedsada Sakdasukon
insights into British history and culture, these trips Thailand
will also include destinations such as Durham
Cathedral and Beamish Open Air museum.
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16. Pre-departure guide 2011–2012
Health and safety
Deciding to study overseas can be an exciting yet doctor. Full details of how to register at the nearest
daunting opportunity. To ensure that you can make medical centre will be given to you during your
the most of this experience, once your arrive in the induction programme.
UK our dedicated student support teams will help
Private Health Insurance
you settle in to student life. During your induction
Full travel, medical and health insurance is mandatory
programme they will deliver safety talks, as well as
for all INTO Newcastle University students. Unless
provide you with information about services available
proof of suitable alternative cover is provided during
to support international students. In the case of an
the application process, Uniplan Insurance will
emergency you can always contact a member of the
automatically be added to your course fees.
team by calling +44 (0) 7504 082 421.
Personal Safety
Before you travel to the UK
The UK is a safe place to study and live in. You can
It is always advisable to have a health check before
make your time here as an international student even
you leave your home country. In some cases, when
safer by using common sense. For practical tips on
you arrive in the UK you may be asked to produce
how keep safe during your studies please visit
health certificates detailing your vaccinations. For
www.britishcouncil.org/eumd-immigration.htm,
example, if you are coming from a tuberculosis (TB)
where you can download a copy of ‘First Steps’
high-risk area, a chest x-ray report may be required.
pre-departure publication.
It’s a good idea to carry these documents in your
hand luggage in case you need to show them UK Safety in your accommodation
immigration. For more information visit To ensure a safe living environment, students living in
www.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the
If you are undergoing any medical treatment, we rules and regulations. Within the accommodation we
advise you to bring your current prescriptions and a have also appointed a number of Students Wardens
doctor’s report (translated into English). Similarly if to ensure your well-being and provide you with an
you wear glasses consider bringing a spare pair with alternative source of support.
you, or if you wear contact lenses bring a sufficient
Safety in Centre
supply to use while you are in the UK or a
Safety in the INTO Centre is everyone’s responsibility.
prescription (translated into English) to ensure you
If you see anything that is a cause of concern, please
can secure a ready supply.
report it to the reception desk and we will ensure that
Health services in the UK it is dealt with immediately. Please note that smoking
If you are coming to the UK as a full-time student on is not permitted in any public place in the UK and so
a course lasting six months or more, you will be you cannot smoke in the INTO Centre.
eligible for free or subsidised treatment in the UK
Useful websites
under the National Health Service (NHS). This means
British Council – www.educationuk.org
that you can see a doctor or go to hospital for free.
UKCISA – www.ukcisa.org.uk
You only have to pay for prescription medicines,
NHS Direct – www.nhsdirect.nhs.uk
which is currently £7.40 per item. All you have to do
Newcastle University – http://www.ncl.ac.uk/
when you arrive in the UK is register with a local
undergraduate/life/support/safety/
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17. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
Key contacts, useful numbers
and websites
IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:
INTO Newcastle University Newcastle taxi firms
+44 (0) 191 222 7535 NODA Taxis
Our reception is open Monday to Friday 8.30am to +44 (0) 191 222 1888
5.30pm for all your questions and to assist you Dean Taxis
on arrival +44 (0) 191 444 4444
Ace Taxis
Website: +44 (0) 191 287 7777
www.intohigher.com/newcastle Five Star Taxis
Facebook: +44 (0) 191 285 8111
www.facebook.com/INTONewcastleUniversity
Twitter: Useful websites
twitter.com/INTO_Newcastle Visa information
INTO TV: www.ukvisas.gov.uk
www.youtube.com/user/INTOTV
UKBA
www.ukba.homeoffice.gov.uk/studyingintheuk
INTO Emergency number
+44 (0) 7504 082 421
Studying in the UK and excellent advice on budgeting
Out of office hours for emergency use only www.educationuk.org
Emergencies UKCISA advice for International Students
999 www.ukcisa.org.uk/student/
If you need the Police, Fire Brigade or Ambulance
Service in an emergency, the telephone number to call UK living and culture
is 999. If you are unfortunate enough to experience www.britishcouncil.org
crime, have been involved in an attack or threatened,
UK weather
you should report it to the police and INTO.
www.bbc.co.uk/weather/ukweather
Immigration Advisory Service (IAS) International Student Calculator
+44 (0) 207 967 1200 www.studentcalculator.org.uk/international
www.iasuk.org
If you have any problems at Immigration Control, National Health Service
please call this number for free advice. www.nhs.uk/Pages/HomePage.aspx
Transport for London (underground/tube, buses, etc)
www.tfl.gov.uk
17
18. Pre-departure guide 2011–2012
Maps
4
1
Hatton Gallery:
Great North Great North 3
Museum Museum:
Hancock
1 INTO Centre
Open Access Centre
5
3 Robinson Library
6
4 Sports Centre
5 Students’ Union
6 King’s Gate
18
19. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421
1
2
Royal
Victoria
Infirmary GREAT
(RVI) NORTH
MUSEUM:
HANCOCK
3
NORTHERN
STAGE
5
4
6
1 INTO Centre (Kensington Terrace)
2 Claremont Bridge
3 Open Access Centre
4 Union Society Building
5 Bedson Teaching Centre
6 King George VI Building
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