Comprehensive question and asnswer question

1. NEHA
1. A business researcher wants to study how married couples decide to buy a new car. The unit of
analysis in this study would be the:
2. Role of the service scape are Package, Faciliatator, Socializer & Differentitation
3. The following is (are) concerned with developing a pool of candidates in line with the human
resources plan
4. Microeconomics is not concerned with the behavior of Aggregate Demand
5. Long-term solvency is indicated by cash flow sufficient to meet its short term and longterm
liabities
6. Job costing is suitable for industries ,measured by no of completed jobs.
7. A contract with resident of an enemy country is Void
8. Duties of HR manager and staff functions consist of
9. Which of the following statements about marketing is true?
10. “Quality Triology” concept was given by Dr. Joseph Jaran
11. A categorical variable is defined as: a categorical variable is a variable that can take on one of a
limited, and usually fixed, number of possible values, assigning each individual or other unit
of observation to a particular group or nominal category on the basis of some qualitative
property.
12. Current ratio is chiefly used to assess the liquidity ratio that measures a company's ability to
pay short-term and long-term obligations. To gauge this ability, the current ratio considers
the current total assets of a company (both liquid and illiquid) relative to that company’s
current total liabilities.
13. A social definition of marketing says marketing is the process by which individuals and
groups obtain what they need and want through creating, offering, and freely exchanging
products and services of value with others
14. A major internal factor that can determine the success of the recruiting programme is whether or
not the company engages in HRR .
15. Examples for ambient conditions of the physical environment dimensions are
16. Human Resource Management is process of recruitment and selecting employee, providing
orientation and induction, training and development , assessment of employee(performance
of appraisal), providing compensation and benefits, motivating, maintaining proper
relations with employees and with trade unions, maintaining employees safety, welfare and
healthy measures in compliance with labour laws of the land.
17. Walter Shewhart contributed the Quality Management tool :
18. Julia is worried about the rising pollution levels in her city. She doesn't mind paying extra for
goods and services that use sustainable processes to help control pollution. This is an exampleof
_Negative Demand_for pollution.
19. The capitalization rate of a company whose market price per share is Rs.28, net income is Rs.20
lacs and the number of shares outstanding is 5.6 lacs is
20. HR manager must be familiar with
 Strategic planning
 Production department
 Marketing & finance
21. Successful defenders use performance appraisal for identifying Training Needs.
22. A survey question about gender, to be answered with either "M" or "F," represents
23. The idea of “Zero Defect” has been given by concept of the "Absolutes of Quality
Management" :
24. Which of the following indicates the Debt Service Coverage Ratio of 1.5 of a firm?

2. 25. Sometimes a rise of only 10 percent in consumer demand can cause as much as a 200 percent rise
in business demand for products for the next period. This is an example of fluctuating demand
.
26. The concept of “Quality Circle” was given by Professor Kaoru Ishikawa
27. If 800 people are mailed a survey and 230 of them return it to the researcher, the survey is said to
have a response rate of:
a. 230.
b. 800.
c. 3.48.
d. 28.8 percent.
28. When appraisals are made by superiors, peers, subordinates and clients then it is called 360
degree feedback .
29. Planning function of management process involves setting objectives and determining acourse
of action for achieving those objectives
30. If the dividend yield for a firm is 0.3, whose PE multiple and EPS areRs. 3 and Rs.6 respectively,
the dividend per share of the firm is
31. Successful defenders use performance appraisal for identifying Training needs
32. The following is (are) concerned with developing a pool of candidates in line with the human
resources plan
33. When consumers are asked to rate each of several brands of toothpaste on a 5-point scale from
poor to excellent, this is an example of which type of scale?
34. Which of the following holds that consumers prefer products that are widely available and
inexpensive?
35. The philosophy that “Quality is free” was given by :Philips b Crosby
36. A(n) _stated need is a need that the consumer explicitly verbalizes.
37. Which of the following is / are false statement(s) regarding common-size analysis?
38. If DHL asks businesses to distribute 100 points among the following, what type of scale isbeing
used: Correct invoicing On-time delivery Price
39. The concept of “Poka Yoke” was given by : Shigeo Shingo
40. Performance development plan is set for the employee by his immediate manage .
41. Mr. Bilal is late for work each day by about ten minutes. How would attribution theory describe
this behavior - It shows consistency?
42. The holistic marketing concept holds that consumers will favor offerings with the best quality,
performance, or innovative features.
43. If the earning power of a firm is 0.3, the average of total assets are Rs.20000 and interest expense
is Rs.1500 then the interest coverage ratio will be_
44. Successive stages in the evolution of international business are:
45. The following type of recruitment process is said to be a costly affair. External recruitment
46. Determinants of Service Quality do not include :
47. International business is fraught with:
48. The three important components in aligning business strategy with HR practice: Business
Strategy, Human Resource Practices, Organisational Capabilities
49. Rick Johnson trains his company's sales force to target the consumer. He repeatedly asks his team
to bear in mind the fact that it is the sales team's responsibility to rouse the consumer's interest and
make the consumer feel that he or she needs the product. A true salesman is one who can convert
an indifferent consumer walking into the store into a new customer. Johnson believes in the
Selling concept.
50. Determinants of Product Quality do not include :
51. A fixed charges coverage ratio of 4 signifies

3. 52. According to the concept of ‘cost of quality’ of JURAN, ‘Quality cost’ is equal to :
53. Ethnocentric firms are those that are:
54. A financial instrument in a company that is near or is currently going through bankruptcy is called
as
55. The basic managerial skill(s) is(are)
56. In an attempt to create greater competition and growth opportunities, countries oftenderegulate
industries .
57. Which of the following is true about trends in worldwide population growth?
58. Internal growth rate refers to the rate
59. ‘Quality Prevention Cost’ includes :
60. Polycentric firms are
61. The development and application of employees' skills and energies to accomplish the goalsand
objectives of the organization is called HRM
62. Juran’s “Quality-Cost Optimization ” diagram indicates that the ‘Optimum Quality Cost’ is
achieved when :
63. Cost of goods includes
64. Which of the following is likely to occur during economic downturns?
65. Geocentric firms are best employees are selected regardless of their countries of origin.
66. The first step in the human resource planning process is: to assess your current staff
67. The main object of preparing trial balance is to verify
68. A possible unintended effect of business legislation is .
A) restricting fair competition in the market
B) encouraging unbridled business behavior
C) reducing the social cost of producing a particular commodity
D) exposing consumers to unfair trade practices
E) slowing economic growth
69. In Multi-stage Sampling Plan with 5 stages, the Rejection Number (R4) at the 4th stage is related
with the Acceptance Number (C4) at that stage of sampling, in the manner :R4 greater than C4+1
70. Fast growth in international business in recent times is attributed to
71. Which term describes the process of gathering, analyzing and synthesizing information aboutthe
jobs that are being done and any new jobs that are envisaged? – Job Analysis
72. The first step in a typical job analysis is to examine the overall organization. The next step is_
select jobs to be analyzed.
73. Financial conglomerates are those where
74. The distribution between capital and revenue is necessary for the preparation of
75. In Multi-stage Sampling Plan with 5 stages, the Rejection Number (R5) at the 5th stage is related
with the Acceptance Number (C5) at the 5th stage of sampling, in the manner : R5=C5+1
76. A Fad is "unpredictable, short-lived, and without social, economic, and political
significance."
77. Amalgamation is a form of M&As where: combination of one or more companies into a new entity.
78. A growing population does not mean growing markets unless people have sufficient purchasing
power
79. In the Acceptance Sampling, the Producer’s Risk is linked with
80. Wages on the installation charges of new machinery is debited in
81. A job _ description is a written statement of the job's activities, the equipment required
for it, and the working conditions in which it exists.
82. Which of the following is a written statement of the skills, knowledge, abilities, and other
characteristics needed to perform a job effectively?
a. job design.
b. job specification.
c. job analysis.
d. job description.
83. The market-buildup method of determining area market potential calls for identifying
all the potential buyers in each market and estimating their potential purchases.
84. Management accounting involves identifying, collecting

4. 85. The impact of Greenfield investment and M&As differ in case of a developing country insofar as:
86. In the Acceptance Sampling, the Consumer’s Risk is linked with
87. Job design is the process of describing jobs and arranging their interrelationships.
88. In Acceptance Sampling, the Consumer’s Risk (β ) is given by the
89. The task of any business is to deliver ____ at a profit
a. customer needs
b. products
c. customer value
d. products and services
e. improved quality
90. Which is not a main feature of budgetary control:
91. In strategic asset seeking M&As, employment in an acquired firm is expected to increase because:
92. The market consists of all the organizations that acquire goods and services used in the
production of other products or services that are sold, rented, or supplied to others.
ANSWER: BUSINESS MARKET
93. Turnkey projects are found in cases where:
WHERE THE HOST COUNTRY IS NOT ABLE TO MANAGE ITS DAILY ACTIVITIES
94. In Acceptance Sampling, the Producer’s Risk (a) is given by the
95. Increasing the number and variety of tasks assigned to a job is called: job rotation.
96.------------------- a principle of management is followed in standard costing
97.Which of the following is a challenge in which business marketers differ from consumer marketers?
A) understanding deep customer needs in new ways
B) identifying new opportunities for organic business growth
C) geographically concentrated buyers
D) calculating better marketing performance and accountability metrics
E) competing and growing in global markets, particularly China
98.Buy-back arrangements are a form of:
99.A formal, systematic appraisal of the qualitative and quantitative aspects of an employee's
performance is called: PERFORMance EVALUATION
100. For a lot of 15000 products, the Sample size is 350 and the AQL of 2%. The corresponding
“Acceptance Number” of the sample during the inspection can be determined as :
101. Marginal costing combines the techniques of COST RECORDING AND COST REPORTING
102. Profit and Volume ( P/V ) ratio can be raised by
INCREASING THE CONTRIBUTION
P/V ratio can be increased by (i) by increasing the selling price per unit, (ii) by reducing the
variable or marginal cost, and (iii) by changing the sales mix, i.e. selling more units of those items
which are more profitable products and, hence, those that have a higher P/V ratio.
103. Find the odd one out. Responsibilities of business towards various groups:
104. is the process of forecasting an organisations future demand for, and supply of, the right
type of people in the right number. HUMAN RESOURCE PLANNING
105. For a case of “FIRE HAZARD” in a godown, the cause of “presence of sufficient stock of highly
combustible material at spot of the fire hazard” should be treated as : contributory cause

5. 106. Each society contains , groups with shared values emerging from their speciallife
experiences or circumstances. SUBCULTURES
107. The factor not directly leading to the growth of international business is:
There are many reasons why international business is growing at such a rapid pace. Below are
some of those reasons:
1. Saturation of Domestic Markets
2. Opportunities in Foreign Markets
3. Availability of Low Cost Labor
4. Competitive Reasons
5. Increased Demands
6. Diversification
7. Reduction of Trade Barriers
8. Development of communications and Technology
9. Consumer Pressure
10. Global Competition
108.A process that is used for identifying and developing internal people with the potential to fill key
business leadership positions in the company is called .
SUCCESSION PLANNING
109. Which of the following is the largest contributor to global warming, contributing almost a quarter of
the carbon dioxide in the environment?
ELECTRICAL POWER PLAN
110. To obtain break- even point in sales value in amount, total fixed costs are divided by SALES
PRICE PER UNIT MINUS VARIABLE COST PER UNIT
111. For the effect that “the car does not get started”, the cause of this effect as “the car battery is dead”
should be treated as : sufficient cause
112. Factor not directly influencing a firm to go international from domestic:
113. Prestige LLC, a small company that manufactures specialty cereals and energy bars, wants to launch
a "green marketing" program in response to heightened consumer awareness about environmentalissues.
What should the company do to maximize the program's chances of being successful?
Demonstrate that the products will benefit both customers and the society in the long- term
114. If in a quality inspection, the AQL is 2%, the RQL is 8% and the “Probability of Acceptance” (Pa)
corresponding to these AQL and RQL are 90% and 12% respectively.
Then, the “Producer’s Risk” ( a ) will be 10
115. What is the major issue faced while doing personal planning?
116.While preparing budget, Key factor is --------------------
117.Which of these factors is not included in environmental scanning?
Environmental scanning is a process that systematically surveys and interprets relevant data to
identify external opportunities and threats. An organization gathers information about the external

6. world, its competitors and itself
118. Among these which does NOT affect export business decision is
119.The material price variance for the last year was Rs.3200 adverse. State the best reason that could
have contributed such a variance
120.The identification and profiling of distinct groups of buyers who might prefer or requirevarying
product and service mixes is known as .
ANSER: SEGMENTATION
121.If in a quality inspection, the AQL is 2%, the RQL is 8% and the “Probability of Acceptance” (Pa)
corresponding to these AQL and RQL are 90% and 12% respectively. Then, the “Producer’s Risk” ( a
) will be 10
122.Basic characteristics of the “Natural Causes of Variations” include :
123. is the process of estimating the quantity and quality of people required to meet future needs
of the organisation.
ANSWER: DEMAND FORECASTING
124.Margin of safety is referred to as
ANSWER: Margin of safety is used in break-even analysis to indicate the amount of sales thatare
above the break-even point. In other words, the margin of safety indicates the amount by which a
company's sales could decrease before the company will become unprofitable.
125.The process of selecting one or more market segments to enter is called market
A)market targeting
B) market dominance
C) market positioning
D) market segmentation
E) market research
126. In a dirty float, the reason why central authorities intervene are:
127.Basic characteristics of the “Assignable Causes of Variations” include:
128.Which of the below given options are the forecasting techniques used?
A. Ration Trend Analysis B. Delphi Technique C. Staffing projections
129.A company can be said to have used _ if the company distinguished among customers
buying on the basis of price, service, and quality.
A) global segmentation
B) microsegmentation
C) short-term segmentation
D) macrosegmentation
E) geographic segmentation
130.When sales are Rs.3 lakhs, fixed cost is Rs.80000, P/V ratio is 40% , the amount of profit will be
131.The factor that does NOT affect currency trading is
132.‘Pareto Chart’ is one of the “Seven Tools of Quality Control”, which :
determines frequently occurring problems

7. 133.Cost reduction is ----------- function whereas Cost control is ------------function
correlative , preventive
134. When Volvo runs ads suggesting that its cars are the safest that money can buy, it is trying
to .
ANSWER: POSITION ITS PRODUCT
135. Procedure of analyzing human capital availabilityand need of human resources for organization is
classified as
a) human resource planning
b) recruitment planning
c) cost planning
d) differentiation planning
136. Which of the following is NOT an economic objective of doing business:
137.The Recruitment and Selection process aimed at right kind of people
(A) At right place (B) At right time (C) To do right things (D) all of the above
138.‘Histogram’ is one of the “Seven Tools of Quality Control”, which :
139. Pampers divides its market demographically on the basis of into prenatal, new baby, baby,
toddler, and preschooler.
ANSWER: age
140. When there is an increase in share premium account, it is
141.
Which of the following is NOT service to employees while in business:
142.In ‘Run Test’, the process is considered to be “under control”, if
increasing or decreasing continuously for less than 5 consecutive
observations
143.The firm must go to external sources for
(A) Lower entry jobs
(B) For expansion
(C) For positions whose specifications cannot be met by present personnel.
(D) All of the above
144. During market segmentation analysis, the marketer identifies which segments present thegreatest
opportunity. These segments are called markets.
A) target markets
B) capital markets
C) tertiary markets
D) demographic markets
E) developing markets
145. Some of the reasons for MNCs having conflicts with host countries are:
(i) Policies for labor andemployment
(ii) Fiscal and taxation policies
(iii) Geographical dissimilarities among the nations
146.Cash from operations is the result of

8. 147.In Chart Sensitivity Test, the process is considered to be “out of control”, if it is found that
148.The value of an offering is described as the .
ANSWER: the sum of the tangible and intangible benefits and costs to customers
149. are firms that are looked upon as ‘head hunters’, ‘raiders’ and ‘pirates’ by organizations
which lose personnel through their efforts.
(A) Professional institutions
(B) Labour unions
(C) Recruiting firms
(D) Employment agencies
150. State which one of the following items would reduce the Current ratio
151.Demand, cost and ease of transfer of profits depends on variableslike:
(i) income and distribution of wealth in the population
(ii) change in the demographic profile of the country
(iii) availability of resources and skilled workforce
152. Calculate the missing figure, if current ratio is 2:1 : i) Work in progress Rs.4000 ii) Bank Rs.10000
iii) Raw materials Rs.20000 iv) Creditors 8000 v) Bills payable ?
153. The and the job applicant are interrelated at each step in the selection procedure.
(A) Job specification
(B) Job evaluation
(C) Both (A) and (B)
(D) None of the above
154.In ‘Run-Sum Test’, the process is considered to be “under control”, if “Run-Sum” points ‘K’ is
155.SWIFT is
156. Which of the new four Ps encompasses the old four Ps as well as a range of other marketing activities
that might not fit well into the old view of marketing?
157. Calculate the inventory holding in terms of days , when a year is 360 days, i) opening stock Rs.2000
ii) Closing stock Rs.10000 iii) Sales Rs.40000 iv) Gross profit :10%
158. The standard of Personnel is represented by the job specification, as developed through
(A) Job evaluation
(B) Job analysis
(C) Job satisfaction
(D) all of the above
159. Qantas, the Australian national airline carrier, introduces flights to the Middle East. This is an
example of .
A) product development
B) diversification
C) market development
D) market penetration
E) differentiation
160. The Malcolm Baldrige National Quality Award is an annual award that recognizes the organizations
for their performance excellence in the areas excluding It includes leadership, Strategic Planning,
Customer & Market Focus, Human Resource Utilization, Data & Information management, Quality &
Process Management, Business result

9. 161. Market leaders are firms with largest market share and they lead in
162. When one company licenses another to produce its offerings, or two companies jointly market their
complementary offerings, it is called a .
ANSWER: PRODUCT OR SERVICE ALLIANCE
163. is the process of searching for prospective employees and stimulating them to apply for jobs in
the organization.
ANSWER: RECRUITMENT
164. Vehicle sold on credit to a vehicle dealer results in ---------------------
165. Euro commercial papers are: ' An unsecured, short-term loan issued by a bank or corporation in
the international money market, denominated in a currency that differs from the corporation's
domestic currency.
166. The Performance Excellence in the baseline criteria, as considered for Malcolm Baldrige National
Quality Award, does not include : It includes leadership, Strategic Planning, Customer & Market
Focus, Human Resource Utilization, Data & Information management, Quality & Process
Management, Business result
167. Costing is a technique of ----------------- and provides data for -------------------
a) Inventory control b) Management control c) Ascertainment of cost d) Calculation of cost
168.For which of the following categories of products will demand forecasting be
easiest?
169. The causes for the failure of ‘Quality Circle’ concept in any manufacturing organisation,
do not include :
170. Free trade means:international trade left to its natural course without tariffs, quotas, orother
restrictions.
171. A successful and effective recruitment programme necessitates a welldefined
recruitment policy
172. Imports can be restricted through: tariffs and quantitative restrictions
173.The following is a source of recruitment
174.Success of quality Circle does not depend on :
175. When a firm aims to under price competitors and win market share, it is using a(n) strategy
that requires relatively less marketing skills as compared to other strategies.
176. Fixed cost per unit ---------------with an increase in output DECREASES
177. MasterCard and Visa may team up with university alumni associations to offer affinity credit cards
that typically display an iconic image associated with the university on the card itself and may include an
incremental donation program associated with purchases made using the card. The best description of this
form of alliance would be a .
ANSWER: PROMOTIONAL ALLIANCES

10. 178. VED analysis stands for---------------VITAL ESSENTIAL DESIRABLE ITEMS
179. The time value of options on the date of maturityis:
180.‘Total Productive Maintenance’ is a powerful TQM tool which is basically a team oriented and
participation based equipment maintenance program (preventive&predictive and autonomous production)
181 . are mostly promoted from within.
182: Which tool of the “Seven Tools of Quality Control”, directly indicates whether there is no
“Assignable Cause” of variations which requires rectification?
183. Which of the following statements is true of marketing plans?
184:Euro notes have a maturity of:
185:The following is probably the most widely used single method of selection
ans: interviews
186: Bin Card is a record of --------------
the status of a good held in a stock room.
187:The is the channel from raw materials to components to final products thatare
carried to final buyers.
Ans: supply chain
188:The following is a type of interview
189:‘Bath-Tub Curve’ indicates : Product life is
divided into two major sectors useful and
wearout life
190:Adaptation of product policies incorporates:
191. Material should be issued by the storekeeper against ---------------
A. material requisition
B. material order
C. goods received note
D. purchase requisition
192. An ……………is a traditional, widely accepted device for getting information froma
prospective applicant
Ans: application bank
193. Angelo made the decision to outsource the software components of his consulting company so
he could focus on the company's , which are sources of competitive advantage, make a
contribution to perceived customer benefits, have application in a widevariety of markets, and are
difficult to imitate.
A) core competencies B) infrastructure C) market-sensing processes
D) fulfillment management processes E) outbound logistics
194.‘Bath-Tub Curve’ indicates that in the ‘Infant Failure Zone’, the failure rate decreases rapidly
with time to reach a steady level
195. Time wage system is suitable where ----------------is taken intoaccount

11. 196. Which of the following shows the process of creating somethingnew?
► Business model
► Modeling
► Innovation
► Creative flexibility
197. are a combination of direct and indirect questioning of the applicant
(A) Application blank
(B) Psychological test
(C) Patterned interviews
(D) all of the above
195. Which one of the following gives suggestions for new product and also help to marketnew
products?
Ans: distribution channels
196. Setting a low price for a new product in order to attract a large number of buyers and a large
market share is known as:
Ans: market penetration
197. The causes of failures of the product in the ‘Service Failure Zone’ of the ‘Bath-Tub
Curve’ include:
198. A company is an artificial person created by law. It does not have the following character
199. Which of the following is used by entrepreneurs to acquire experience in aninternational
market before making a major commitment?
a)Merger b)Joint venture c)Minority interest d)Majority interest
200. A company organization can borrow funds for long term purpose except from
201. Recruitment is concerned with the problem of introducing or orienting a new employee to
the organization
202. Pricing that starts with an ideal selling price, then targets costs that will ensure that the price is
met is known as:
Target costing
203.In ‘Bath-Tub Curve’, the “useful life” of the product is given by the sumof
INFANT FAILURE ZONE and SERVICE FAILURE ZONE
204.Areas of Benchmarking do not include: it includes competitive, Work In
Progress (WIP), strategic
208. Setting price based on buyer’s perceptions of value rather than on the seller’s cost is knownas:
customer value-based pricing
209. Which of these is the purpose of recruitment?
a. Make sure that there is match between cost and benefit
b. Help increase the success rate of the selection process by reducing the number of visibly underqualified or over
qualified job applicants.
c. Help the firm create more culturally diverse work - force
d. None of the above

12. 210. Which one of the accounts of the following businesses should be prepared as per Companies
Act 2013.
211. What is the process by which individuals pursue opportunities without regard to resources
they currently control?
ENTREPRENEURSHIP
212.Management of Finance does not consist one of the followingdecisions
213.“Value Added Customer Services” does not include :
“214.The poor quality of selection will mean extra cost on and supervision.
TRAINING
215. Services are not characterized by: It is characterized by variability and inseparability, intangibility,
perishability
216. Having less than 50 percent of equity share in an international venture is called:
minority interest
217. Which one of the following is the process of entrepreneurs developing newproducts
that over time make current products obsolete?
Ans: creative destruction
218. A Cement Plant decides to own Lime Stone mines with the mining activities. This supplychain
strategy is : Vertical integration strategy
219. Which of these is the most important external factor governing recruitments?
a. Sons of soil
b. Labour market
c. Unemployment rate
d. Supply and demand
220. A consumer product that customers usually buy frequently, immediately and with a minimum
of comparison and buying effort is known as:
Ans: convenience products
221. A bill of material is a list of the raw materials, sub-assemblies, intermediate assemblies, sub-components, parts and the
quantities of each needed to manufacture an end product.
222. Which of the following factors is the most important in forcing U.S companies tofocus on
new product development and increased productivity?
a)Entrepreneurship b) Hyper competition c) Governmental laws d)Organizational culture
223. RECRUITING refers to the process of identifying and attracting job seekers so as to build
a poolof qualified job applicants
224.“Logistic Cobbling” is a Supply Chain Strategy, which should not be adopted by the players
who: are competitors / have different distribution channel/ cater to different groups of customers
225. Personal interviewing that involves inviting six to ten people to gather for a few hours witha
trained interviewer to talk about a product, service or organisation is known as:
Focus group interviewing
226. Operating costing is not applicable one of the followingbusinesses
227.The criteria of “Push Based Supply Chain Strategy” include :

13. 228. refers to the learning opportunities designed to help employees grow.
Ans: development
229. A sample in which every member of the population has a known and equal chance ofselection
is known as:
Ans: SIMPLE RANDOM SAMPLE
230. Zero coupons bond means a -------------------- from their eventual maturity value and having
zero interest rate
231. Which of the following is alternatively called corporate venturing?
A. Entrepreneurship B. Intrapreneurship C. Act of stating a new venture D. Offering new products by an
existing company
232. How does training and development offer competitive advantage to an organisation?
a. Removing performance decencies
b. Deficiency is caused by a lack of ability
c. Individuals have the aptitude and motivation to learn
d. None of the above
233. The degree of completion of work is determined by comparing the work certified with
(a) contract price (b) work in progress (c) cash received on contract (d) retention money
234.“Reverse Logistics” is included in : VALUE ADDED CUSTOMER SERVICES
235. Nature of human populations in terms of size, density, location, age, gender, race, occupation
and other statistics are known as:
Ans: demography
236. Individuals influencing an entrepreneur’s career choice and style are known as which ofthe
following?
a)Role model b) Moral-support network c)Professional support network d)Support system
237. The level at which an individual is viewed by society is called:
Ans: social status
238.“Aggregate Production Planning” is applicable :
239. Which of the following is not a stage in the business buying process?
240.Fifty units are put in a process at a total cost of Rs.90. Wastage is normally 10% without any
scrap value. If output is 40 units, the amount of abnormal loss would be ----------------
241. Which of the following is a benefit of employee training?
a. Improves morale b. Helps people identify with organisational goals
c. Provides a good climate for learning, growth and co – ordination d. None of the above
242.When the completion stage of contract is more than half, the profit to be credited to profit and
Loss account will be equal to -----------
a) 2/3 *notional profit *CR/WC

14. b) Estimated profit *W.C/contract price
c) 1/3 * N.P * CR/W.C
d) Total profit
243.Which of the following is a method used in group or organisational training needsassessment?
a. Consideration of current and projected changes b. Rating scales c. Interviews d. Questionnaires
244.The “Pull based Supply Chain” may be adopted:
For customized as well as standardized products
245. Which of the following is not a major type of buying situation in business markets?
246. Members of distribution channels are excellent sources for new ideas because:
a) ► They are familiar with the needs of the market
b) ► They earn a handsome profit from new business
c) ► They do not bother if entrepreneur bears a loss
d) ► They have well-developed sales force
247. seeks to examine the goals of the organisation and the trends that are likely to affect
these goals
Ans organisational analysis
248. A sugar mill decides to set up an Alcohol production plant, in view of using its by-product
Molasses, as the raw material for the Alcohol Plant. – This supply chain strategy is: Vertical
Integration strategy
249. Business Markets are characterised by:
250. When the actual loss is ---------LESS----- to / than the estimated loss, the difference between the
losses is considered as abnormal gain.
251. Which one of the following is the most important characteristic of a successful business
website?
a)► Speed b)► Innovation C)► Graphics d)► Products
252. Which of these is the benefit of needs assessment?
a. Assessment makes training department more accountable
b. Higher training costs
c. Loss of business
d. Increased overtime working
253.By-products may be sold in their original form, that is
254.SBA stands for:
a) ► Small business accountants
b) ► Small business administration
c) ► Small business adequacy
d) ► Small business advisors
255.The following characteristic is not important in influencing an innovation’s rate of
adoption.
256.Supply Chain Management integrates 3 flows, which does not include : it includes material
flow, information flow and financial flow
257.A major internal factor that can determine the success of the recruiting programme iswhether

15. or not the company engages in .
a. HRP b. Selection c. Induction d. None of the above
258.“Material Requirement Planning” for any item does not indicate :
259.Which of the following is not a stage in the Buyer Decision Process?
Buyer purchase decision-making includes recognition of needs and wants, information
search, evaluation of choices, purchase, and post-purchase evaluation.
260. Information regarding all of the following is related to operations, EXCEPT:
261.job costing is suitable for ---------------
262.Financial accounting is an information system that:
263.“Purpose based Inventory” includes: Cycle
inventory, safety stock inventory, anticipatory inventory,
pipeline inventory
264. Which of the following is a method of selling goods to another country by taking care of
transactions?
direct exporting
265. Which of these is an off - the - job training method?
a. Television b. Job rotation c. Orientation training d. Coaching
266. One implication of the view for marketers is that care must be taken not to
raise prepurchase expectations to such a level that the product cannot possibly meet them.
A. Disconfirmation paradigm b. Cognitive dissonance c. Prepurchase decision d. Routine decision making
267. The “Production Inventory” is one classification of inventory based on materials,which
includes : Raw materials, components, parts required in production process
268. What does cognitive dissonance state? the state of having inconsistent thoughts, beliefs, or attitudes,
especially as relating to behavioural decisions and attitude change.
269. Which of the following is a technique of evaluation?
a. Longitudinal or time - series analysis
b. Transfer validity
c. Inter - organisational validity
d. None of the above
270.Which of the following factor has allowed small companies to act like they are big ones?
A. Competition
B. Economic development
C. Technology
D. Customers
271. The fundamental accounting equation is a reflection of the
272. Significance of “Danger Level” in Inventory Management, indicates: unorthodox and hasty
procurement even at higher prices

16. HARSH
538. Cost of capital is helpful in corporative analysis of various investments/rate of returns
539. When a contract is divisible, and one party has enjoyed the benefit of part performance, then, the
other party may sue on quantum merit, it is
valid
540. Another term for effectiveness is
Doing the right things
541. is a system that is used to maintain a desired level of quality in a product or service.
Quality control management system
542. Risk in capital budgeting implies that the decision maker knows _of the cash flows
A.Variability
B.Certainity
C.Probability
D.None of these
543. Empowerment of employee means
Employee empowerment is giving employees a certain degree of autonomy and responsibility
for decision-making regarding their specific organizational tasks.
544. A Quasi - contract under Indian contract Act
1. Is an agreement
2. Is a contract
3. Has only a legal obligation
4. None of these
545. Taylor began to develop his theory of after a result of viewing workers in steel companies.

17. 546. Debt financing is a cheaper source of finance because of
Debt is always cheaper source of finance
because of following reasons.
a) Tax benefit
547. Economic lot sizes for inventory control is developed by
Trippi and Lewin ,
548. The behavioural response due to services-cape includes
Individual behaviours , social interactions
549. Problem recognition triggered by
C) management skills
D) scientific management
b) Limited obligation tolenders
c) Limited upside
a difference between the consumer's ideal state and actual state.
550. A major contribution that Taylor made to the study of management was .
A( to measure inefficiency on a 4-star scale
B ( to identify the three best ways to get a job done
C ( to measure efficiency on a 4-star scale
D ( to identify the one best way to get a job done
551. X' out of natural love and affection promises to give his newly wedded daughter-in-law a golden
necklace worth Rs. 20,000, 'X' made the promise in writing and signed it and delivered the same to the
daughter-in-law. This is :
A valid
B without consideration
C unenforceable
D voidable
E illegal
552. If compounding is done quarterly in year, the effective rate of interest is equal to
553. Continuous stock taking is a part of
(a) Periodic inventory (b) annual stock taking
(c) perpetual inventory (d) ABC analysis (e) None of these.
554. A risk- free stock has a beta value of
Zero-Beta Portfolio
555. Today, the basic management functions are considered to be
planning, organizing, leading, and controlling
556. Minimum stock level is the quantity that should be carried by the company so that
production is not affected before the next deliver arrives.
557. A contracts to act at a theatre for six months for Rs.5 Lakhs paid in advance by B. On
several occasions A is too ill to act. The contract to act becomes void on those occasions due to -
a. initial impossibility b. subsequent illegality
c. subsequent impossibility d. destruction of subject matter
558. Degree to customer commitment depends
(i) The cost of changing brands (ii) The availability of substitutes
(iii) The perceived risk associated with the purchase etc
559. Moving of materials from the store room to the machine and from one machine to the next machine
during the process of manufacture is called MATERIAL HANDLING.
560. Values and attitudes help determine PERSONALITY (not from internet, my guess)
561. The degree of financial leverage reflects the responsiveness of
of EPS to changes in EBIT
562. In which of the ways can a contract be discharged by operation of law?
death , Insolvency , unauthorized material alteration , merger , when rights & liability are vested
in the same party
563. The controlling management function is largely a matter of .
A) resolving conflictsB) determining what needs to be done
C) monitoring to see that tasks are accomplished D) enforcing rules for employees
A) the functions of management
B) ethics-based management

18. 564. In case the firm is all equity financed, WACC would be equal to
(a) Cost of Debt (b) Cost of Equity
(c) Neither (a) nor (b), (d) Both (a) and (b)
565. An approach to location analysis that includes both qualitative and quantitative considerations is
a. locational cost-volume
b. factor rating
c. transportation model
566. Social needs are
d. assignment method
e. make or buy analysis
love and belonging
567. As a general rule minor's agreements are :
a) Void ab initio
b) Voidable
568. Organizing includes .
A.setting organizational goals
B.hiring organizational members
C.motivating organizational members
D.determining who does what tasks
c) Valid
d) Unlawful
569. means giving employees the desire, skills, tools, and authority to servicethe
customers
Empowerment
570. A minor's estate is liable for the supplied to him
price of the necessaries
571. Which one of the following would not generally be considered an aspect ofoperations
management?
A) Work methods
B) Secure financial resources
C) Maintain quality
572. An important part of the controlling function is .
A) evaluating
B) structuring
D) Product or service design
E) Manage inventories
C) coordinating
D) punishing
573. Which one is not an important objective of financial Management? All businesses aim to
maximize their profits, minimize their expenses and maximize their market share.
574. A manager is determining what kind of new computers she should purchase for her department. She
has made a list of five different computer models for consideration. Which stage of the decision-making
process is this?
analysis of alternatives
575. A servant is employed for one year on a monthly salary of Rs. 1800, the whole salary to be paid at
the end of the year. The servant wrongfully leaves the service after six months. Is the entitled to
any salary?
A He is entitled to the whole salary
B He is entitled to the salary of six
months
C He is entitled to the salary which his
master thinks suitable
D He is not entitled to any salary
E All of the above
576. Gronroos measured the service quality dimensions in the following way
Physical quality,
corporate quality,
Interactive quality.
577. According to which of the following, the firm’s market value is not affected by capitalmarket.
Modigliani-Miller Theory/Model
578. Which of the following is not one of the ways of managing the uncertainty associated withthe
supply chain?

19. 579. Two mutually exclusive projects with different economic lives can be compared on thebasis of
(a) Internal Rate of Return (b) Profitability Index
(c) Net Present Value (d) Equivalent Annuity Value
580. A contract can be discharged by :
Performance, agreement/consent, impossibility of performance, lapse of time, operation of law, breach
of contract
581. Planning is concerned with .
A) both ends and means B) ends only C) means only D) neither ends nor means
582. Which mode of transportation is the least expensive per ton-mile?
Ocean freight/water
583. means willingness to help customers promptly
RESPONSIVENESS
584. limits suppliers to gain more control over quality and delivery.
a) electronic data interchange b) single-sourcing c) multiple sourcing d) direct-response
585. Depreciation is incorporated in cash flows because it is
a non cash item reported in operating income
586. E contracts to marry F. Before the agreed date of marriage, E marries K. Here, F is entitled to sue
E for :
1. Anticipatory Breach in an express manner2. Actual Breach in an express manner
3. Anticipatory Breach in an implied manner4. Actual Breach in an implied manner
587. Through SERVQUAL, how many dimensions can be measured?
5
588. Planning gives organizations a way to deal with change that:
a)eliminates all uncertainty b)reduces uncertainty c)reduces certainty d)increases ambiguity
589. Gap between management’s perception of customer expectations and the actual standards set for
service delivery is known as Standards gap
590. Capital gearing ratio indicates the relationship between
the amount of capital a company draws from public stock versus fixed interest bearing
funds.
591. The first step in the six-step strategic management process is to .
Establish the vision, mission and goals of the organization
592. In sale of Goods Act, ----------------- is collateral to the main purpose of the contract:
warranty
593. Which of the following would not generally be classified as a regional factor in location decisions?
A) taxes
B) nearness to raw materials.
C) labor costs.
D) nearness to markets
594. Which one of the following is not an influencing factor communication of gap related to ServiceGap
model
595. Which one of the following is not a typical question dealt with by an operations manager?
A) How much capacity will be needed in the months ahead
B) What is a satisfactory location for a new facility?
C) Which products/services should be offered
D) How to motivate employees?
E) All are typical of operationsdecisions.
604. The Contract of General Insurance is :
Insurance contract
605. SWOT analysis combines .
external and internal analysis
606. A project whose cash flows are more than capital invested for rate of return thennet present value
will be
1)positive 2) independent 3)negative 4) zero.
607. In mutually exclusive projects, project which is selected for comparison with others must have
1) higher net present value, 2) lower net present value, 3) zero net present value 4) above all

20. 608. Which one does not use operations management?
A CPA firm.
A bank.
A hospital
609. Which one of the following is not under services sector
A supermarket
They all use it.

21. 610. The person making the proposal is called
promisor
611. The three different types of strategies that managers implement are .
A) long-term, short-term, public B) corporate, private, functional
C) corporate, competitive, functional D) competitive, non-competitive, corporate
612. Present value of future cash flows is INR 4150 and an initial cost is INR 1300 then profitability
index will be
1) 0.3 2)$3.19 3)0.31 times 4)$5,450
613. In management by objectives (MBO), goals _ . are
jointly determined by employees and managers
614.Which of these is not a method for evaluating location alternatives?
A) The transportation model
B) The center of gravity method.
C) Cost-volume-profit analysis.
615.Reasons for the growth of service sector does notinclude
616.The person to whom proposal is made is called
D) Waiting line analysis
E) Factor rating.
[A]. Promisor [B]. Promisee
[C]. Both of above [D]. None of above
617. Net present value, profitability index, payback and discounted payback are methods to
Payback Rule
618. An agreement enforceable by law is called
Contract
619. MBO programs are usually successful largely because they .
A) give managers a sense of ownership of goals B) free managers from the responsibility of
setting goals
C) free employees from responsibility if goals are not met D) give employees a sense of
ownership of goals
620. Which one is not generally considered to be an advantage of using models for decision making?
A) Providing a systematic approach to problem solving.
B) Emphasizing quantitative information.
C) Providing an exact representation of reality.
D) Enabling managers to answer "what if" questions
E) Requiring users to be specific about objectives.
621. Service is a
transaction in which no physical goods are transferred from the seller to the buyer.
622. Organizational design requires a manager to .
A) organize groups within an organization
B) change the culture of an organization
C) change or develop the structure of an organization
D) change the logo of an organization

22. 623. Consumer watches the performance of the service and real output from services is
targeted at his feelings like
624. A contract made by lunatic is in the eye of Law
[A]. Void [B]. Valid
[C]. Absolute [D]. None of above
625. An uncovered cost at start of year is divided by full cash flow during recovery year then
added in prior years to full recovery for calculating
pay back
626. A precedence diagram:
is a tool for scheduling activities in a project plan.
627. A soap company that features a bath soap department, a laundry detergent department,
and a dish soap department is using which of the following?
A. process departmentalization
B. functional departmentalization
C. product departmentalization
D. customer departmentalization
E. Geographic departmentalization
 Marketing problem related to intangibility is
 it is difficult to easily display or communicate the properties of services to
consumers
 prices are difficult to set
 services are not patentable, thus they are easily copied by competitors
 services cannot be stored for future use
629. The Bailment of goods as security for payment of a debt or performance of a promise is
called:
pledge
630. Payments if it is made at end of each period such as an end of year is classified as
Ordinary Annuity
631. Which of the following processes usually involves a large investment of funds and
resources, and produces one item at a time to customer order?
a) project b) continuous c) batch d) mass e) none of the above
632. Security present value is INR 100 and future value is INR 150 after 10 years and value
of 'I = interest rate' will be
0.59% 0.69% 0.79% 4.14%
633. Which formula correctly describes productivity?
A) (Output - Input)/Output
B) (Input - Output)/Input
C) Output/Input
D) Input/Output

23. 634. If the bailee, without the consent of the bailor, mixes the goods of the bailor with his
own goods in such a manner that it is impossible to separate the goods bailed from the other
goods and deliver them back, the bailor is entitled to be:
Compensated by the bailee for the loss of the goods.
635. The line of authority that extends from the upper levels of management to the lowest
levels of the organization is termed the .
Chain of responsibility(one website)/ Chain of command(another website)
636. Parking in a bank’s branch is related to which type of physical environment
Facility exterior
637. Authority gives an individual the right to do this.
Give orders
638. Services-cape can be
physical environment in which a service process takes place.
639. Which came last in the development of manufacturing techniques?
A)Lean production.B)Division of labor.C)Mass production.D)Craft production.E)Interchangeable parts.
640. Who may employ agent?
Any person who is of the age of majority according to the law to which he is subject, and
who is of sound mind, may employ an agent.
641. Finance company providing loans at 12% with 2 compounding periods peryear,
periodic rate is classified as
3% per quarter 6% per quarter 6% per year 0.1667 % per year
642. Internal response of employee due to physical environment are
Cognitive
Emotional
Physiological

24. 643. A construction site supervisor who sees an impending thunderstorm and tells workersto
go home is demonstrating .
Authority Delegation accountability responsibility
644. If payment of security is paid as INR 100 at end of year for three years, it is an example
of
645. Organizational strategies should support the firm's mission
646. Agent's authority may be:
Express or implied
647. Which one of the following is not generally regarded as an advantage of product
layouts?
(C)The system is fairly flexible to changes in the design of the product.
648. A bank manager who passes out bonuses at the end of the year is exercising this.
Reward power
649. Which is correct
650. The physical environmental dimensions are
Ambient Conditions, temperature, lighting, noise, scent, colour and music.
651. Chance of happening any unfavourable event in near future is classified as
Risk
652. Registration of Firm does not create Partnership, but is only the evidence of existenceof
Partnership.
True
653. Approaches for Understanding Servicescape Effects are
Environment Surveys, Direct Observation, Experiments, Photographic Blueprints
654. For a healthy business the current ratio lies between
2:1or 1.5 to 3 (different websites)
655. reflects the degree to which decision making is distributed through out the
hierarchy rather than concentrated at the top.
Decentralization
656. The system that has the highest equipment flexibility is:
(a)Job shop (b)Batch (c)Repetitive production (d)Continous processing (e) Projects
657. In which of the following cases, the Firm is not bound by the act of the Partner?
Act done negligently

25. 658.A(n) organization has a high degree of specialization, formalization, and
centralization
Mechanistic
659. Supply chain management includes all of the following except.
a) purchasing or procurement b) inventory control c) advertising d) customer service
660. The assets held by a business which can be converted in the form of cash, without
disturbing the normal operations of a business
Current assets
661. Which one of the following is not a traditional marketing programme for the services
marketing
traditional marketing : print, broadcast, direct mail, and telephone.
662. Product variety in a job shop tends to be: High , Moderate, Low, Verylow
663. Which one of the following is included in the three tripod in pricing of services : Cost,
Competition and Value to customer
664. The lengthy process by which a job is examined in detail in order to identify the skills,
knowledge and behaviors necessary to perform the job is known as a .
Job analysis
665. of a firm refers to the composition of its long-term funds and its
capital structure.
Capitalisation Over Capitalisation Under Capitalisation Market Capitalisation
666.Liability of a Partner in a partnership firm is– Unlimited
667. The personal marketing communication channel include
Personal communication is communication between two or more persons with a specific person
communication with others.
668. A firm is the name of
a] The Partners b] The minors in the firm. c] The business under which the firm carries on
business d] The collective name under which it carries on business
669. Forecasting cannot be done with perfect accuracy if which of the following patterns
exists?
a) trend variation b) seasonal variation c) random variation d) cycle variation
e) all of the variations listed can be handled with perfect accuracy
670.During an interview, an applicant for a managerial job is confronted with role players
who make the claim that they have been "harassed on the job." The applicant is then asked to
deal with the complaints. What kind of selection device is being used?
Behavioural interview

26. 671.A(n)--------- would be an example of a principal, while a(n) ------would be an example of
an agent.
A.) shareholder; manager B.) manager; owner C.) accountant; bondholder D.) shareholder; bondholder
672. In the , the future value of all cash inflow at the end of time horizon at
a particular rate of interest is calculated.
a) Risk-free rate b) Compounding technique c) Discounting technique d) Risk Premium
673. In the selection process there are possible outcomes
Four
674. are number of cycle in the NSD
675. Which of the following would not usually be cited as a reason for locating in foreign
countries?
a)Increased quality of output b)cheaper labor c)availability of r/m d)access to markets
676. X and Y agree to divide the profits of a business in equal shares but the loss if any, to be
borne by X alone. The partnership agreement is lawful
677. X, Y and Z were Partners in a Firm. During the course of business, the Firm ordered a
Textile Machinery with ABC Ltd. After the order was placed, but before delivery
of machinery, X expired. Thereafter the remaining Partners became insolvent and the Firm
was unable to pay for the machine.
678. To increase a given present value, the discount rate should be adjusted ---
downward.
679. Role of the servicescape are
Package, Facilitator, Socializer and Differentiator.
680. The more a control system helps an organization , the more successful it is
judged to be.
A) meet government guidelines B) help employees achieve job satisfaction C) meet its goals D) increase sales
681.Which one of the following would not generally be regarded as a reason for redesign of a
layout?
a) Change in the volume of output or product mix
b) Morale problems
c) Accidents or safety hazards
d) Inefficient operations
e) All are potential reasons
682. Examples for ambient conditions of the physical environment dimensionsare
music, scent, color

27. 683. ---------varies inversely with profitability.
Liquidity
684. The conclusive evidence of registration of firms is
a) The register of firms maintained by the Registrar of Firm
b) The certificate of registration of the firm
c) A certified copy of the Register of Firms
d) None of the above

28. 685. Which one of the following is more of a site factor than a community factor?
a)Environmental regulations, b)Taxes, c)Special incentives, d)Zoning, e)Quality of life
686.The value of the controlling function is seen in three specific areas: planning,
empowering employees, and protecting the workplace
687. A car company that puts more effort into measuring quality than total units sold most
likely wants to excel at _ .
customer satisfaction
688. Number of observations are 30 and value of arithmetic mean is 15 then sum of all values
is
a)15, b)450, c)200, d)45
689.Market values are often used in computing the weighted average cost of capital because--
-
this is the simplest way to do the calculation.
this is consistent with the goal of maximizing shareholder value.
this is required in the U.S. by the Securities and Exchange Commission.
this is a very common mistake.
690. Complainant means
a. Consumer
b. Any voluntary consumer association registered under the companies act 1956
c. The central govt or any state govt
d. All the above
691. The concept assumes that consumers will buy the product that offers them the
highest quality, the most features and the best performance.
a. product b. marketing c. production d. selling e. holistic marketing
692. A study of human behavior in organizational settings is
a. Individual behaviour c. Organizational behaviour
b. Group behaviour d. None of these
693. In quartiles, central tendency median to be measured must lie in
a)first quartile b)second quartile c)third quartile d)four quartile
694.Which one of the following know as Consumer disputes redressal agency?
a)District forum b)State commission c)National commission d)All the above

29. 695. The product concept leads to marketing myopia, which means that the
a)focus is on what consumers want and need b)focus is on what is best for society c)focus is on the product
rather than the consumer d)focus is on quality of service e)focus is on minimizing the cost of production
696. Rank in ascending order (i.e., 1 = lowest, while 3 = highest) the likely after-tax
component costs of a Company's long-term financing.
a. 1 = bonds; 2 = common stock; 3 = preferred stock.
b. 1 = bonds; 2 = preferred stock; 3 = common stock.
c. 1 = common stock; 2 = preferred stock; 3 = bonds.
d. 1 = preferred stock; 2 = common stock; 3 = bonds.
697. The doctrine of indoor management is an to the doctrine of
constructive notice
a) Exception b)extension c)alternative d) none of the above
698. Reserves& Surplus are which form of financing?
a) Security Financing b) Internal Financing c) Loans Financing d) International Financing
699. Method used to compute average or central value of collected data is considered as
a)measures of positive variation b)measures of central tendency c)measures of negative skewness
d)measures of negative variation

30. 700. Organization Behavior is a field of study that investigates the impact that
individuals, groups, and structure have on behaviour within organizations.
701. One of the underlying convictions of the _________ is that consumers are unlikely to
buy the product unless they are aggressively persuaded to do so.
a)production concept b)selling concept c)market segmentation d)product concept e)societal concept
702. Saif has a low absenteeism rate. He takes responsibility for his health and has good
health habits. He is likely to have a(an): Internal locus of control
703. If the weights of equity in total capital is 1/3, that of debt is 2/3, the return on equity is
15% that of debt is 10% and the corporate tax rate is 32%, what is the Weighted Average
Cost of Capital (WACC)?
(a)10.533 (b)7.533 (C) 9.533% (d) 11.350
704. The consumer-oriented philosophy that evolved when marketers realized it would be
easier to sell more goods to consumers who had already expressed interest is known asthe
the marketing concept
705. Promoters conceives the idea of the business
706. If quartile range is 24 then quartile deviation is
a)48 b)12 c)24 d)72
707. Primary data is original data performed by individual researchers or
organizations to meet specific objectives.
708. If quartile range is 24 then quartile deviation is
a)48 b)12 c)24 d)72
709. People with which type of personality trait commonly make poor decisions because they
make them too fast?
a) Type As
b) Type Bs
c) Self-monitors
d) Extroverts
710. Financing decision refers as to the decision on the sources of funds to finance
investment projects decisions concerning financial matters of a business firm
711.----is issued in acknowledgement of any indebtedness
a) Debenture certificate
b) Share certificate
c) Share warrant
d) None of the above
712. The time gap between two AGM’s shall not exceed. 15 months
713.Excess of current assets over current liabilities is known as_
A. Working Capital
B. Circulating capital
C. Fixed capital
D. Trading capital
714. Data collected by an outside organization, such as the Federal Government, is known as
Personal data.
715.Which of the following is an environmental force that shapes personality?
a. genetic inheritance b. gender c. height d. brain size e. experience

31. 716. A coefficient of correlation is computed to be -0.95 means that The relationship
between the two variables is weak
717. Praveen is dissatisfied with his job but believes that his supervisor is a good man who
will do the right thing. Praveen has decided that if he just waits, conditions will improve.
Praveen’s approach to this problem is termed as:
a. Exit b. Voice c.Loyalty d. Neglect
718. A process by which we estimate the value of dependent variable on the basis ofone or
more independent variables is called:
(a) Correlation (b) Regression (c) Residual (d) Slope
719. Commercial data is external secondary data available for marketing research
companies that routinely monitor specific aspects of consumer behavior and sell the datato
marketers.
720. Each partner is agent of every other partner in every matter connected with
partnership business
721. Long term investment of funds is called bond funds.
722. A rate at which N.P.V = 0, then the rate is called R = k: the company is indifferent to
such a project
723. Another term for psychographic characteristics is
a.age b.lifestyle c.benefits sought d.use-situation factors
724. Contract caused by coercion, undue influence, fraud and misrepresentation are:
Voidable Contract

32. 725. Which dimension of Big 5 personality traits represents artistically sensitive, refined etc,
a.Culture b. Emotional stability c. Conscientiousness d. Extroversion
726.The slope of the regression line of Y on X is also called the:
(a) Correlation coefficient of X on Y (b) Correlation coefficient of Y on X (c) Regression
coefficient of X on Y (d) Regression coefficient of Y on X
727.Under the Sale of Goods Act the subject matter of goods : “every kind of movable
property other than actionable claims and money and includes stock and shares , growing
crops , and things attached to or forming part of the land which are agreedto be severed
before sale or under the contract of sale”
728. The more consistent behaviour, the more the observer is inclined to .
A) attribute it to interpretation
B) attribute it to internal causes
C) attribute it to consensus
D) attribute it to external causes
E) attribute it to distinctiveness
729. In simple linear regression, the numbers of unknown constants are:
(a) One (b) Two (c) Three (d) Four
730. Cashflow is the life blood of the business.
731.Social class, religion, and family life cycle are bases of which ofthe following types of
segmentation?
a.sociocultural segmentation b.geographic segmentation c.use-situation segmentation
d.demographic segmentation e.psychographic segmentation
732.Age, sex, and education are bases of which of the following types of segmentation?
a.sociocultural segmentation b.geographic segmentation c.use-situation segmentation
d.demographic segmentation e.psychographic segmentation
733. In case of --ALTERATION--, the terms of contract may be altered by mutual
consent, but the parties to the contract will remain the same:
734. If the value of any regression coefficient is zero, then two variables are:
(a) Independent (b) Dependent (c) Both (a) and (b) (d) Difficult to tell
735. Which method takes into consideration “The Time Value of Money”? Discounted Cash
flow method
736. In Maslow’s hierarchy needs which of the following pair of needs is ranked as” lower
order needs”?
A. Physiological and safety needs
B. Physiological and social need
C. Self actualization and safety needs
D. Social and esteem needs
737. Under Capital budgeting, only _investment_ Proposals are considered
738. If one regression coefficient is greater than one, then other will be:
(a) More than one (b) Equal to one (c) Less than one (d) Equal to minus one
739. A partnership firm has to get registered with: Registrar of firms
740. Self-esteem, prestige, affection, power, and learning are examples of secondary
needs.
741. If everyone who is faced with a similar situation responds in the same way, attribution
theory states that the behaviour shows
A) consensus B) similarity C) reliability D) consistency E) stability
742. Your boss never gives you the benefit of the doubt. When you were late back from
lunch, he assumed that you had simply taken too much time. He never considered that the
elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of
A) self-serving bias B) selective perception C) fundamental attribution error D) inconsistency

33. 743.An entrepreneurial opportunity: central for the study and theory ofentrepreneurship
744. Generic goals are general classes or categories of goals that consumers see as a
means to fulfill their needs.
745. A measure of the strength of the linear relationship that exists between two variables is
called:
(a) Slope (b) Intercept (c) Correlation coefficient (d) Regression equation
746. The investment in short-term assets is known as temporary investments.
747. If the two series move in reverse directions and the variations in their values are
always proportionate, it is said to be
(a) -ve correlation (b) +ve correlation (c) Perfect -ve correlation (d) Perfect +ve correlation
748. The term entrepreneur: : a person who sets up a business or businesses, takingon
financial risks in the hope of profit.

34. 749. Mr. Ali rated Mr. Adnan high in his job evaluation because both belong to same area
and graduated from the same University. It is an example of:
a)Central Tendency b)Halo effect c)Similar-to-me effect d)Misperception
750. Needs and goals are neither exists without the other. interdependent
751. Which assets yield a return over a period of time in future? Assets under holding
period return
752. The term entrepreneur: a person who sets up a business or businesses, taking on
financial risks in the hope of profit.
753. DFI, Inc. has the following probability distribution of holding period returns on its stock.
State of Economy Probability R
Boom .25 25%
Normal Growth .45 15%
Recession .30 9%
The expected return on DFI's stock is
a)15.7% b)12.4% c) 16.5% d)17.8% e) 11.6%
754. Barry wants a sandwich for lunch. Tom wants a turkey sandwich with lettuce, tomato, and mayonnaise
from Subway. Barry has ageneric goal, whereas Tom has a product specific goal
755. In which stage of the conflict process does conflict become visible?
a. Ilumination b. Intentions c. Behaviour d. Cogniton
756.
The value of the coefficient of correlation r lies between:
(a) 0 and 1 (b) -1 and 0 (c) -1 and +1 (d) -0.5 and +0.5
757. What sort of goals does Management By Objectives (MBO) emphasize?
Tangible, verifiable and measurable
Achievable, controllable and profitable
Challenging, emotional and constructive
Hierarchical, attainable and effective
758.
People with a(n) are interested in their growth and development, have more hopes and
aspirations, and favor the presence of positive outcomes. Promotion focus
759.
If X is measured in hours and Y is measured in minutes, then correlation coefficient has the
unit:
(a) Hours (b) Minutes (c) Both (a) and (b) (d) No unit
760.
"Shareholder wealth" in a firm is represented by
A. the number of people employed in the firm
B. the book value of the firm's assets less the book value of its liabilities
C. the amount of salary paid to its employees
D. the market price per share of the firms common stock

35. 761. Which is NOT a criterion for small business in the textbook?
criteria is used by the SBA to define a small business:
 Manufacturing: Maximum number of employees may range from 500 to 1500
 Wholesaling: Maximum number of employees may range from 100 to 500
 Services: Annual receipts may not exceed $2.5 to $21.5 million
 Retailing: Annual receipts may not exceed $5.0 to $21.0 million
 General and Heavy Construction: Annual receipts may not exceed $13.5 to $17
million
 Special Trade Construction: Annual receipts may not exceed $7 million
 Agriculture: Annual receipts may not exceed $0.5 to $9.0 million

36. 762.
Which of the following is NOT a reward of entrepreneurship?
a. profit b. less work c.independence d. personal fulfillment
763.
If arithmetic mean is multiplied to coefficient of variation then resulting value is classified as
a)Standard deviation b)coefficient of deviation c)coefficient of mean d)variance
764.
According to Robert Katz, when managers have the mental ability to analyze and diagnose
complex situations, they possess skills.
A) technical B) leadership C) problem-solving D) conceptual E) reactive
765.
According to Freud’s theories, the is responsible for ensuring that the individual
satisfies needs in a socially acceptable fashion.
a.superego b.id c.ego d.super-id e.self-image
766.
What are the Earnings Per Share (EPS) for a company that earned Rs. 100,000 last year in
after-tax profits, has 200,000 common shares outstanding and Rs. 1.2 million in retained
earning at the year end?
a) Rs. 100,000 b) Rs. 6.00 c) Rs. 0.50 d) Rs. 6.50
767.
Some TV ads decrease sensory input by using silence in their ads to generate attention. This
is a form of advertising used in order to overcome:
a.sensation b.boredom c.sensory adaptation d.the just noticeable difference
768.
Asif believes that men perform better in oral presentations than women.
What shortcut has been used in this case?
a. The halo effect b. The contrast effect c. Projection d. Stereotyping
769.
Some people are drawn into entrepreneurship by their desire to do good or to make some
positive contribution to society. These entrepreneurs are trying to achieve: social positive
change
770. In Walter model formula D stands for
a) Dividend per share b) Direct Dividend c) Dividend Earning d) None of these
771. Value of Σfx is 300, A= 35, number of observations are 15 and width of class interval is
5 then arithmetic mean is
a)135 b) 145 c)150 d)235
772. Which of the following is one of the relationships proposed in expectancy theory?
A. Reward-satisfaction relationship
B. Satisfaction-performance relationship
C. Rewards-personal goals relationship
D. Effort-satisfaction relationship

37. 773. The total of all the observations divided by the number of observations is called: Mean
774. Which of the following is NOT a classification for entrepreneurs?
a.Franchise entrepreneur
b.Classic entrepreneur
c.Multipreneur
d.Intrapreneur

38. 775. If you usually listen to the 6 o’clock news while smelling dinner as it is being prepared,
you would tend to associate the news with dinner, and eventually the sound of the 6 o’clock
news alone might cause your mouth to water even if dinner was not being prepared. This is
known as .
a.instrumental conditioning. b.classical conditioning. c.conditional learning. d.behavioural learning.
776. Payments made by a firm to its owners from sources other than current or accumulated
earnings are called
a. dividend. B. distribution. c. repurchase. d. payment-in-kind. e. stock split.
777.A payment made by a firm to its owners in the form of new shares is called a
dividend.
778. In a consumer behavior context, the previously acquired consumer perception of an
existing product is the _____. When consumers try a new product by the same brand
because they believe that the new product embodies the same attribute with which the
brand’s existing products are associated, this is the _______
A) unconditioned stimulus; conditioned stimulus
B) conditioned stimulus; conditioned response
C) unconditioned stimulus; unconditioned response
D) conditioned stimulus; unconditioned stimulus
E) unconditioned response; conditioned response
779.If a constant value is added to every observation of data, then arithmetic mean is
obtained by:
(a) Subtracting constant (b) Adding constant (c) Multiplying constant (d) Dividing constant
780. What sort of actions is most likely to be attributed to external causes?
A) actions that have high distinctiveness, high consensus and high consistency
B) actions that have high distinctiveness, high consensus and low consistency
C) actions that have high distinctiveness, low consensus and low consistency
D) actions that have low distinctiveness, low consistency and high consensus
E) actions that have low distinctiveness, low consensus and low consistency
781. Which of the following is NOT a characteristic of entrepreneurs? lack of motivational
drive and External locus of control
782.______increases the strength of the association between aconditioned stimulus
and an unconditioned stimulus and slows the process of forgetting.
A) Feedback B) Perceptual defense C) Repetition D) Generalization E) Discrimination
783. Entrepreneurs who repeatedly start businesses and grow to a sustainable size before
striking out again are known as serial entrepreneurs.
784. Which of the following is most likely to be a belief held by a successful manager?
A) Technical knowledge is all that is needed for success.
B) It is not essential to have sound interpersonal skills.
C) Technical skills are necessary, but insufficient alone for success.
D) Effectiveness is not impacted by human behavior.
E) Technical skills do not influence efficiency.
785. If the arithmetic mean of 20 values is 10, then sum of these 20 values is:200
786. An increase in the number of shares outstanding which does not affect owners' equity is
called equity capital

39. 787. As a manager, one of Shah’s duties is to present awards to outstanding employees within
his department. Which Mintzberg managerial role is Shah acting in when he does this?
figurehead role
788. The optimal capital structure has been achieved when the
a. debt-equity ratio is equal to 1.
b. debt-equity ratio is equal to 2.
c. cost of equity is minimized given a pre-tax cost of debt.
d. debt-equity ratio is such that the cost of debt is equal to the cost of equity.
e. debt-equity ratio selected results in the lowest possible weighed average cost of
789. Situation is concerned with the likelihood or tendency than an individual will undertake
a specific action or behave in a particular way with regard to the attitude object.
Tricomponent model ; Conative
790. In a throw of coin what is the probability of getting head.1/2
791. Which of the following is a benefit of entrepreneurship?
-The opportunity to gain control over your own destiny
-The opportunity to reach your full potential.
-The opportunity to do what you enjoy.

40. 792. In a large organization, an individual may be stifled and limited by a wide variety of
factors. But, by owning one's own business, the only limits are one's own creativity, talent,
and determination. In this sense, small business ownership offers the advantage of:
A) opportunity to reach one's full potential. B) opportunity to reap unlimited profits.
C) chance to learn from other's mistakes. D) ability to accumulate certain wealth.
793. Mass media are generally classified as print, broadcast, or electronic.
794. An OB study would be least likely to be used to focus on which of the following
problems?
A) an increase in absenteeism at a certain company
B) a fall in productivity in one shift of a manufacturing plant
C) a decrease in sales due to growing foreign competition
D) an increase in theft by employees at a retail store
E) excessive turnover in volunteer workers at a non-profit organization
795. What is the probability of getting a sum 9 from two throws ofdice.1/9
796. The study of microeconomics includes the study of individuals, households andfirms'
behavior in decision making and allocation of resources
797.Which of the following is a potential disadvantage of owning your own business?
798. Two dice are tossed. The probability that the total score is a prime number is: 5/12
799. Psychology’s major contributions to the field of organizational behavior have been
primarily at what level of analysis?
A) the level of the group
B) the level of the individual
C) the level of the organization
D) the level of the culture
E) the level of interacting groups
800. Microeconomic models illustrate, amongst other things
801. ____ use data regarding recent buying behavior of their customersto generate
purchases from subsequent customers.
a.Mass marketers b.Direct marketers c.Impersonal marketers d.Interpersonal marketers
e.Indirect marketers
802. A measure of the chance that an uncertain event will occur: probability
803. In microeconomics, consumer theory studies rational consumer chooses what bundle
of goods to consume
804. Photographs, illustrations and symbols are examples of Graphics are visual images or
designs messages.
805. The primary cause of small business failures is
A. Poor financial control B. Poor location C. Management mistake D. Improper inventory control
806. The science that focuses on the influence people have on one another is
A) psychology
B) anthropology
C) political science
D) social psychology
E) archaeology

41. 807. Entrepreneurs tend to be overly optimistic and misjudge the financial requirements of
going into business.
808. A random experiment contains:
(a) At least one outcome (b) At least two outcomes (c) At most one outcome (d) At most two
outcomes
809. Prices in a competitive market Perfectly Competitive Markets
810. A verbal message combined with a non verbal message is often more persuasive than
either would be alone.
811.Which of the following fields has most helped us understand differences in fundamental
values, attitudes, and behaviour among people in different countries?
A) anthropology
B) psychology
C) political science
D) operations research
E) psycholinguistics
812. Which of the following was NOT identified as one of the suggestions for smallbusiness
success? Lowering prices
813. Logos or symbols that are associated exclusively with a given product and achieve high
recognition are examples of
a.verbal information b.intuitive information c.mediated information d.nonverbal information
814. Positive economic analysis is objective and fact based, while normative economics is
subjective and value based
815. The outcome of tossing a coin is a: mutually exclusive outcomes are the coin landing
either heads up or tails up
816. Most valuable asset in an organization is people
817. Which of the following is/are true regarding business plans?
a.Provide a pathway to success
b.Allow entrepreneurs to replace faulty assumptions with facts before making the decision to go into business
c.Create a benchmark against which entrepreneurs can measure actual company performance
d.All of the above
818. Facial expressions and body movements are examples of non verbal
communication

42. TASNEEMA
799. The events having no experimental outcomes in common is called: Mutually exclusive
events
800.Normative economic analysis is a part of economics that expresses value or
normative judgments about economic fairness or what the outcome of the economy or
goals of public policy ought to be.opinion based not proved
801. What term is used to describe voluntary and involuntary permanent withdrawal from an
organization? Turnover
802. Mr. Bilal is late for work each day by about ten minutes. How would attribution theory
describe this behaviour? It shows consistency
803. Which of the following products would be considered to be especially prominent? and
status revealing? home furnishing
804. The probability associated with the reduced sample space is called: Conditional
probability
805.Most entrepreneurs believe that profit is what matters most, but cash is the most
important financial resource for a small business owner.
806. Which of the following statements is an example of normative economic analysis? The
inheritance tax should be repealed because it is unfair
807.Which of the following groups is the most compelling reference group for consumer
behavior? family
808. What is the entrepreneurial “secret” for creating value in the marketplace? is applying
creativity and innovation to solve problems and to exploit opportunities that people face
every day
809. When the occurrence of one event has no effect on the probability of the occurrence of
another event, the events are called: Independent event

43. 810. Organizational citizenship is discretionary behaviour that is not part of an employee’s
formal job requirement, but that promotes the effective functioning of the organization.
811. The following statement, "Studies have shown that early childhood reading ispositively
correlated with successful college admission. To improve college admission success for all
members of society, federal and state governments should fund public preschools that
emphasize reading as part of the curriculum."
812. Individual-level independent variables include all of the following except. leadership
813. Friendship groups are typically classified as informal groups because they areusually
unstructured and lack specific authority levels.
814. In microeconomics, we define a "market" as
835. Given P(A) = 0.4, P(B) = 0.5 and P(A⋃B)=0.9,then: 0
836. The ability to develop new ideas and to discover new ways of looking at problems and
opportunities is called: creativity.
837. Two or more people who shop together can be called a shopping group
838. The ability to apply creative solutions to problems and opportunities to enhance or to
enrich people’s lives is called: innovation
839. Operant conditioning argues that behavior is a function of its consequences
840. Which among the following is a type of control chart for variables ? X chart
841. It is important for firms to determine the market for their products andservices
because
Ans : Geographic, demographic and psychographic are the three main ways you can find
your target market.
Once you know who it is you're going after then you can begin to design a plan around how
you will market to them so they can see you, begin to learn who you are and get to liking you
so they come and buy from you.
If you try to blanket everyone with one marketing message you'll lose over half of your
audience simply because it doesn't apply to them.
Target who you are after and you will know how to reach them easier and find that you won't
have to invest so much into your marketing to get the results you want.
You'll be more focused, more effective in your marketing strategies and be able to get a
greater return on your marketing investment.
842.In microeconomics, an industry is defined as
An industry is a classification that refers to groups of companies that are related based on
their primary business activities. In modern economies, there are dozens of industry
classifications, which are typically grouped into larger categories called sectors, with
individual companies being classified into an industry based on their largest sources of
revenue.

44. 843.Harvard’s Theodore Levitt says that creativity is new things, and
innovation is new things.
thinking up, doing.
844. The two factor theory of motivation is based on which factors?
(motivators and hygiene factors)
846. The distribution of measured data can be studied by using means
847. The higher order needs specified by Maslow is considered as motivators as per
Herzberg.
848. Entrepreneurship is a constant process that relies on:
creativity, innovation, and application in the marketplace.
849. Carla learned how to go about shopping for a new car when her father specifically sat her
down and told her what to look for at dealerships and how to negotiate the best price. This
constitutes .
850. The same product in a market may be sold at different prices by different firms because
price discrimination.
851. Match the following group 1 (charts) with group 2 (use) and select the correctoption.
1. R chart ----------------------------------------------- A. study the number of defects per unit
2. C chart ----------------------------------------------- B. size of variable is studied
3. P chart ----------------------------------------------- C. dispersion of measured data
4. X chart ---------------------------------------------- D. defective units produced per subgroup
852. The nominal price of a good a nominal value has not been adjusted for inflation, andso
changes in nominal value reflect at least in part the effect of inflation.
854. When developing creative solutions to modern problems, entrepreneurs must:
A) go beyond merely using whatever has worked in the past.
B) limit the creative process to only profitable ventures.
C) remember what has worked in the past.
D) pay attention to limiting factors.
855.Product advertisements typically influence their audiences through
increase willingness to buy the product .
856.What is a transformational leader?
is a style of leadership where a leader works with subordinates to identify needed change,
creating a vision to guide the change through inspiration, and executing the change in tandem
with committed members of a group.
857.Which of the following statements is true?
1. P and nP charts cannot use limit gauges
2. P charts are difficult to understand
3. P charts cannot recognize different degrees of defectiveness in units
858. When consumers are less familiar with foreign products, becomes an important
extrinsic cue.

45. 859. All of the following represent barriers to creativity that entrepreneurs imposeupon
themselves except:
searching for more than one answer

46. 860. The real price of a good used to make comparisons of one good to a group or bundle of
other goods across different time periods, such as one year to the next.
861. A group leader who allows complete freedom for discussions and decisions, but
participates in neither is laissez faire leader.
862. Hiring a diverse workforce: provide tangible benefits to a company besides
just fulfilling legal compliance and good faith efforts.
863. Microeconomic analysis is a powerful planning tool for business because
864. Which of the following is a characteristic of an opinion leader?
1. High product involvement
2. Recognized as a leader
3. Socially well integrated
4. More exposed to variety in media sources, especially news and
information media programs ( rather than merely entertainment-
oriented media)
5. Hold leadership and formal office positions in social and
community organizations
865.Which of the following is NOT a leadership style?
866. What is the graph (frequency vs cell) shown below called as?
867. Process control is carried out
868. Convergent thinking is the ability to see similarities and divergent thinking is the
ability to see differences among various data and events.
869. When the negative income effect is greater than substitution effect, it is the case of which
one of the following?
870. Managing change is about managing job activities
871. Consumers often develop shortcut decision rules called heuristics to facilitatethe
decision making process and to cope with too much information.
872. The focus of this step in the Creative Process is to transform the idea into reality
Implementation

47. 873. The dividing lines between random and non random deviations from mean of the
distribution are known as control limits
874. The study of economics is primarily concerned with: choice that are made in seeking
to use scare resources efficiently
875. Which of the following are reasons why organisations engage in managing change?
• To make employees feel inferior
• To become more flexible and to adapt to the changing environment
• To decrease productivity
• An organisation does not need to manage change
876.In a Random sample every member of the population has a known and equal chance of
being selected.
877. Brainstorming is a process in which a small group of people interacts to produce a large
quantity of imaginative ideas
878.Which is the worst way to change organisational culture:
a) Create value and belief
b) Enforce the new culture
c) Practice effective communication
d) Review organisational structure
e) Redesign approach towards recognition
f) Review all work systems
879.The basic purpose of the "other things equal" (ceteris paribus) assumption is to:
A. Allow one to reason about the relationship between price and quantity of Xwithout
the intrusion of a change in the price of Z.
B. Allow one to focus upon micro variables by ignoring macro variables.

48. C. Allow one to focus upon macro variables by ignoring micro variables.
D. Allow one to reason about the relationship between revenues and expenses of a business.
880.According to the textbook, demographics help to locate a target market, whereas
psychological and sociocultural characteristics help to describe how its members think and
how they feel.
881.The chart used to monitor attributes is
883. In the Tuckman model, groups at the Norming stage develop guidelines and standards of
acceptable behaviour.
884. Dispersion of a process in monitored in when there is no subgrouping .
885. Mind-mapping is a graphical technique that encourages thinking on both sides of the
brain, visually displays the various relationships among the ideas, and improves the ability to
view a problem from many sides.
886. Any distinctive word, phrase, symbol, name or logo a firm uses to distinguish itself or its
products is called a:trademark.
887. According to French and Bell, "Organizational development is a long range effort to
improve an organization's problem-solving and renewal processes, particularly, through a
more effective and collaborative management of organization culture with special emphasis
on the culture of formal work teams with the assistance of a change agent or catalyst and the
use of the theory and technology of applied behaviour science, including action research".
888. The fundamental problem of economicsis:
 Capital.
 Economics
 Entrepreneurship
 Factors of Production
 Land, labor, capital, and
entrepreneurship;
 Labor
 Land
 Scarcity
 Technology
.
889. A statement about a population developed for the purpose of testing is called: (a)
Hypothesis
890. Which one of the following gives suggestions for new product but also helps to market
new product in the market?
► Distribution channels
891. Which of the following is not a reason for an individual’s resistance to change
(8) Lack of tact or poor timing.
(7) Fear of failure.
(6) Organizational politics.
(5) Climate of mistrust.
(4) Peer pressure.
(3) Surprise and fear of the unknown.
(2) Non-reinforcing reward systems
(1) Loss of status or job security in the organization.
892. Which of the following is real capital (as we define it ineconomics)?
A) a business loan
B) computer software
C) natural gas
D) a manufacturing plant
E) personal savings
F) all the above

49. 893. Any hypothesis which is tested for the purpose of rejection under the assumption that it is
true is called: Null hypothesis
893. Any hypothesis which is tested for the purpose of rejection under the assumption that it is
true is called: Null hypothesis
894. A Groups is two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
895. Economics can best be defined as the study of: how people, businesses, governments,
and societies
A) choose abundance over scarcity.
B) make choices to cope with scarcity.
C) use their infinite resources.
D) attain wealth.
896. Student’s t-test is applicable only when:
Only if there is a direct relationship between each specific data point in the first set
and one and only one specific data point in the second set, such as measurements on
the same subject 'before and after,' then the paired t test MAY be appropriate.
If samples are collected from two different populations or from randomly selected
individuals from the same population at different times, use thetest for independent
samples (unpaired).
Here's a simple check to determine if the paired t test can apply - if one sample can
have a different number of data points from the other, then the paired t
test cannot apply.
897. The difference between the value of a country’s imports and exports over timeis
called: balance of trade
898. Which of the following ratio will be helpful for assessing the firm’s capital
Structure?Debt to equity ratio
899. Norms are acceptable standards of behaviour that are shared by a group's members.
900. Opportunity cost is best defined as: the opportunity cost, also known as alternative cost,
is the value (not a benefit) of the choice of a best alternative cost while making a decision. A
choice needs to be made between several mutually exclusive alternatives; assuming the best
choice is made, it is the "cost" incurred by not enjoying the benefit that would have been had
by taking the second best available choice
901. The degree of freedom for paired t-test based on n pairs of observations is: n-1 degrees
of freedom.
902. Converting a message into groups of words, symbols, gestures, or sounds that present
ideas or concepts is called encoding
903. If the mean of a particular population is µo, is distributed:
Ans: As a standard normal variable, if the population is normal
904. A demand curve:
Ans: the graph depicting the relationship between the price of a certain commodity and the
amount of it that consumers are willing and able to purchase at any given price. It is a graphic
representation of a market demand schedule.
905. Which of the followings give the owners a negative right, preventing anyone from
making, using, or selling the invention?
Ans: Patent

50. 906. If two goods are complements (like pepperoni pizza and beer):
A) they are consumed independently.
B) an increase in the price of one will increase the demand for the other.
C) a decrease in the price of one will increase the demand for the other.
D) they are necessarily inferior goods.
907. Organisation structure is the formal arrangement of jobs within an organization.
908.Which one of the following is a longest lasting trade agreement with the objective of
liberalizing trade by eliminating or reducing tariffs, subsidies and quotas?
Ans. GATT(general agreement on tariff and tread,1947)
909. When σ is known, the hypothesis about population mean is tested by: Z-Test: When
Population Variance is Known
910. PEST is a method of analyzing a firm or industrial sector by looking at
P - Political factors
What role the government plays in your industry?
E - Economic factors
What is the state of economy on both a local and national level?

51. S - Social factors
What the relevant changes in matters like lifestyle trends, demographics, consumer attitudes,
buying patterns and opinions?
T - Technological factors
What is the impact of changing technological trends on your industry?
911. Organizational design is based on decisions about D .
a. work specialization and departmentalization
b. chain of command and span of controlc.
c. centralization and decentralization
d. ALL the above
912. The χ 2 -test should not be used if any expected frequency is: 1.00
913. If the demand curve for product B shifts to the right as the price of product Adeclines,
then:
A and B are complementary goods.
914. The process of dividing the work and then grouping them into units and subunits forthe
purpose of administration is known as Departmentation
915. An increase in consumer incomes will: result in: An increase in the demand for goods
and services.
A) substitute good, inferior good
B) normal good, inferior good
C) inferior good, normal good
D) normal good, complementary good
916. Operations are concerned with while marketing is concerned
with .
917. For an r x c contingency table the number of degrees of freedom equals:
(r-1)(c-1), where r is the number of rows and c is the number of columns.
918.The achievement of high quality is most closely related to
Good process of technology in the quality
919. Maslow’s hierarchy of needs are arranged in which of the following orders?

52. 920. Analysis of variance is a statistical method of comparing the _ standard deviations
of several populations.
921. A decrease in quantity demanded (as distinct from a decrease in demand) is depicted by
a:
A) move from point x to point y.
B) a shift from D1 to D2 .
C) shift from D2 to D1 .
D) move from point y to point x.
922. In one-way ANOVA, which of the following is used within the F-ratio as a measurement
of the variance of individual observations? SSE
923. The law of supply:
The law of supply is a fundamental principle of economic theory which states that, all else
equal, an increase in price results in an increase in quantity supplied. In other words, there is