managing family business Questionnaire Question can be asked to form the owner of the business for the better insight of the company or it business

1. Questionnaire
Exercise A:
Family Business History and Culture
1. In which year you started your Business, how many year has been completed?
=
2. What is the reason of choosing Restaurant business?
=Previously their were not much restaurant in that area so they found very good
opportunity.
3. Other than restaurant Business how many other business you are working in.?
=They are working in Hotel department also.
4. Who was the first family member to start this business?
=Grandfather
5. Why are you dealing only in Veg food items why not non veg?
=They belong to Bharaman Family and they itself dont eat non veg.
6. What types of people the company wants to hire and retain?
=Those who have already worked in any restaurant or have any previous
experience in any cafe or done hotel management course.
7. How do you deal with Low standard good you got from supplier?

2. =They usually don’t face this condition or situation but only once they face this
problem in that case they didn’t pay the full amount and change their supplier.
8.What parts would you find most difficult in your business?
=A situation arise many time when there are more than 4 customer waiting to get
in the restaurant and restaurant is already full at that time they face lots of
problem.
9.What do you see as challenges and who are your tough competitors?
=Challenges is Non Veg restaurant and the taste or trend which is be developed
among people about the Non veg food
10.What would be the main rewards for you eg Customer satisfaction or Profit
motive ?
=Customer satisfaction.
11.Have you changed your Menu or added new things in it or not?
=Yes they have added new items but the old items are still their
12.what are business plan for future expansion in business?
= Yes they have plans for future and they are also in contract to VIT for starting
they branch in VIT also.
13. Who will be next successor in business??
=They haven’t decided Yet

3. Exercise C:
Management Development
14. what are your Long-term Career Goals For business?
15.How many people from the family are involved in managing the business?
16. how do you train new recruits?
= they let them work for 1 month or less than that and tell every thing about the
work
17.What are the qualifications of the manager?
18.How would you describe your competitors and your customers?
19.How would you deal with ingredient substitutions
20. Is it important for a family member to get training?
21. Is there any qualifications or any other requirements for the new employees?
Exercise D:
Strategic Business Plan

4. 24.What criteria will we use to evaluate a new product or opportunity?
25.What existing and new customer groups will we be serving? – target market.
26.What existing and new customer groups will we not want to target? What
criteria will you use to evaluate a new market opportunity?
27.What factors (price and/or the various dimensions of quality) are meaningful
to your customers?
28.Which of these factors will represent your competitive advantage(s)?
29. What is the role of spouse in business??
30. What is the mission and vision of the family business??
31. What is different you find in working style of generation to generation in
family business?
32.Are long term and short term goals set for the business?
33. Other than food business which business you are interested?
34. What is the role of young member in business?
35. What is the decision making process in family business?
36. What training is given to next Generation To rejuvenate the business??
38. What are the strength and weaknesses of business?
Exercise B:
Family Participation
39) who started the business in your family who's the karta of the business?
40) What type of business cycle ur following family first business or business first?

5. =Family First Business cycle is being followed by them.
41) Whom do u give preference in ur business ur family members or experience
one's?
= The preference is given to family members first as it is family first business
42) How many generations are involved in your business?
43) Who is going to take care of your business in future
= They are going to continue the legacy in the family business.

6. =Family First Business cycle is being followed by them.
41) Whom do u give preference in ur business ur family members or experience
one's?
= The preference is given to family members first as it is family first business
42) How many generations are involved in your business?
43) Who is going to take care of your business in future
= They are going to continue the legacy in the family business.