1. Hemlata Raval Ph. # 248-417-9344
28478 Lake Park Dr., Farmington Hills, MI 48331 e-mail: hraval99@gmail.com
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Objective:Seeking a position where I can use my experience as front desk receptionistand medical biller
Work Experience:
Sales Associate, Highglow Jewelers, Garden City, MI 2011 – Present
Dedicated, dependable and reliablesales associatewith energetic spiritin a high-end retail jewelry
business
Proven track record of over $50,000 sales per year
Excellent at customer engagement and relationship buildingusing communicationsand consultingsales
approach
Effective team player
Medical Biller and Front Desk Assistant, Madison Medical p.c.Clinic,Hamtramck,MI 2002 – 2011
Successfully handled followingposition ata high volume general physician officewith 4 physicians
Positivetrack record handlingcomplicated cases
Flexibleto attend multipleclinicover the week (Hamtramck, Westland,Canton)
Medical Biller:
Detailed oriented and quality focused professional billingspecialist
Long term experience in reconciling insurance, patientpayments and resolvingaccountdisputes
Managed variety of billingand practicemanagement software applications
Ensured document and code accuracy for all submitted statements
Front Desk Assistant:
Responsibleto Check-in and out each patient upon arrival and departurefor their appointment, Updated
demographics and insuranceinformation and enter new information in the computer
Scanned insurancecards,pictureID, etc. into patient chart.Attach incomingpatient information and
forward to physician or assistantper officepolicy
Performed all receptionistduties which includegreeting all patients and visitors immediately upon
arrival,Answer phone and take messages, forwardingin a timely fashion to provider or assistant,
Scheduled appointments, assisted patients,staff,and physiciansas needed
Posted charges and receipts upon request. Distributed all incomingfaxes and emails to proper individuals.
Complied and submitted high volume patient medical charts
Maintained patient confidentiality
Education:
Medical BillingCertificate,CarnegieInstitute, Troy, MI 2002
Bachelor of Commerce, City Commerce College, Gujarat,India 1979
ComputerSkills:
MicrosoftWords,Excel, Power Point
Reference:
Availableupon request