6 steps to create a meaningful digital community

1. Setting the Foundation for
Digital Communities
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2. Nice to meet you!
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3. Residents,
Customers, or
Employees
Administration/
Management
Hadar Bismut - Community Hacker
How Communication Flows:

4. Source: Document on organizational and
individual networks, JDC Israel (Hebrew)
Hadar Bismut - Community Hacker
A network in which
one central node (the
hub) connects to
many other nodes,
which aren’t
connected to each
other.
A network in
which each node
is connected to
every other node
equally, without
a “center”
A network in which
different “centers”
(along with the
connections they
have formed) are
connected to each
other, thereby
forming rapid and
efficient paths for
growth and
distribution of
information.

5. Facebook PageFacebook Group
• Managed, one-directional
• Anonymous
• Representative
• Mass distribution
• Moderated, but not
managed
• Broad communication
• Personal
Focus:
Broadcasting
and marketing
Focus:
Networking and
connections
(or any other closed group)
Hadar Bismut - Community Hacker

6. Hadar Bismut - Community Hacker
Facebook PageFacebook Group
(or any other closed group)

7. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads

8. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads
2. Set goals and objectives on an
organizational/societal level
For example:
Increase voting and
participation by silent
citizens, get more workers
to attend events, make it
possible for more workers
to start independent
initiatives, and more

9. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads
2. Set goals and objectives on an
organizational/societal level
3. Map out the challenges and your weak spots
At both the organizational and the societal level:
Who are the “problematic” people who cause tension, and how can
they be engaged? What conflicts of interest are likely to arise among
the different departments?
Also: Challenges related to timelines, legality, platforms, technological
difficulties, etc.
All of these will be reflected in any decision you make and any
regulations you have to put in place.

10. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads
2. Set goals and objectives on an
organizational/societal level
3. Map out the challenges and your weak spots
4. Find the right person to be the leader
The right person doesn’t have to
have a specific title or position. In
fact, this is a great opportunity to
engage an employee or a
participant who might be looking
to explore new areas.

11. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads
2. Set goals and objectives on an
organizational/societal level
3. Map out the challenges and your weak spots
4. Find the right person to be the leader
5. Create a plan of action
It should define the leaders and outline
measureable goals that allow you to track progress,
involvement of the leaders and managers, how
unique instances are handled, and more.

12. Where do we start?
1. Get the key people involved
Hadar Bismut - Community Hacker
Key people:
Stakeholders,
residents/employees,
managers and
department heads
2. Set goals and objectives on an
organizational/societal level
3. Map out the challenges and your weak spots
4. Find the right person to be the leader
5. Create a plan of action
6. Get started, follow and keep track, make changes,
and repeat

13. Good luck!
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All rights reserved to Hadar Bismut.
Do not use materials without written permission. Feel free to draw inspiration 