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Personal knowledge management

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This presentation was given by Steve Dale at a recent APM Knowledge SIG event. Further details can be found here http://www.apm.org.uk/news/what-knowledge-management-different-levels-project-environment

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Personal knowledge management

  1. 1. Personal Knowledge Management Steve Dale @stephendale @collabor8now Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.1
  2. 2. “We always know more than we can say, and we always say more than we can write” Dave Snowden 2
  3. 3. Exercise• Personal Knowledge Management Questionnaire• What is your PKM Profile? PKM Questionnaire 3
  4. 4. What is “PKM”?It’s about taking responsibility for personal & professional development in order to remain ‘relevant’ in a sometimes chaotic and fast-changing environment. 4
  5. 5. The industrial agerequired predictable and repeatable processes
  6. 6. cc Steve Wheeler, University of Plymouth, 2009
  7. 7. Learning andknowledgeacquisition is alifelong activity anda far morepersonalisedexperience.
  8. 8. Source: Harold Jarche
  9. 9. 13
  10. 10. How?Break-out session 14
  11. 11. Collaborative Technologies Telepresence Collaborative Authoring Brian SolisCapability Social Networks IM, Videochat Portals, Wikis, RSS Webcasts Blackberry Email/Calendar Telephone Distant Past 2013 15
  12. 12. Knowledgefrom a trustedsource is richerthan what wecan discover forourselvesPhoto: Flickr.com by Jackie Welberg 16
  13. 13. But who can you trust?17
  14. 14. Personal Knowledge Management Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.18 cc licensed flickr photo by Will Lion: http://flickr.com/photos/will-lion/2595497078/
  15. 15. Quality, Relevance and Reputation Knowledge Worker Cynefin ModelAdapted from Seek-Sense-Share model by Harold Jarche
  16. 16. Where Work (and learning) happens Informal Social Networks Diverse ideas & knowledge Communities of Practice Solve problems Project Teams Test new ideas Complex Knowledge Structured Goal-oriented Opportunity-drivenSource: Harold Jarche www.jarche.com
  17. 17. Communities of Interest/Practice •“Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” Source: Etienne Wenger
  18. 18. Aggregate & Filter For Relevance22
  19. 19. New learning and sharing models are emerging – Digital Curationhttp://dilbert.com/strips/comic/2011-10-30/
  20. 20. Digital Curation“Digital Curators” use their insight into a particular audience to determine what might interest them
  21. 21. What needs to change.....Social learning and personal development requires a shift from hierarchies to networks, andempowerment of the workforce to choose the tools they need to do the job.
  22. 22. Finally, how will you improve your “PKM”? •Join a CoP? •Contribute/share content? •Grow your network? •Build/enhance reputation? •Use social media? You? •Use SM tools to aggregate + filter? •Question/challenge/test assumptions? •Add value to content you share? •Subscribe to people/channels you trust? •Become a digital curator? Adapted from Seek-Sense-Share model by Harold Jarche
  23. 23. “It’s not the strongest of the species that survives, nor the most intelligent, but the one most adaptable to change.” DarwinEmail: steve.dale@collabor8now.comTwitter: @stephendale, @collabor8nowProfile: http://about.me/stephendale Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

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