1. Gustavo Jarussi Nationality: Brazilian
45 years Birth Place: La Paz - Bolivia
Address: 1070 Sta Eduvigis Av Phone: +58 412 6245369
Caracas E-mail: gustavo@jarussi.com
Venezuela
Objective
A challenging position that effectively utilizes my huge experience in Hotel Management.
Major Accomplishments
 3 years as Country Manager
 12 years as General Manager
 Elect twice among the 100 Managers in Venezuela by the Magazine Manager (2010 and
2014)
 2011 had the Hotel Pestana Caracas elected as the best GOP among the 84 hotels in
Pestana Group
 Developed a new approach to customers, and increased the number of room nights and
RevPar in my property.
 Implemented with the team the program Serve to be served. Once a month the Managers
of each area dresses like a chef and serve the employees at lunchtime.
 Enhanced the GOP in 23% in 12 months (Colombia).
 Kept GOP in 40,5% in Venezuela.
 Increased the Occupancy in Cayo Coco (CUBA) in 15,37 percentage points
 Achieved a Yield Index of 112% and a MPI of 109% in Venezuela and 105% YI and 102%
MPI in Colombia.
 Reduced the average cost of Food and Beverage (menu engineering).
 Implemented the Uniform System of Account for Hotels at Tropical Hotel
 Inspired the Team to work toward an unique go
 Joined the Local Convention Bureau in order to increase the number of events to the City
(Paraná/Brazil)
 Expanded the Business acquiring other two Hotels
 Negotiation with the Labor Union in Venezuela with great economic results for the company
and great benefits to the employees.
 Vice President of the Hotel Associations in Caracas since 2012 (Avecintel).

2. Experience
03/2012 – Actual Pestana Hotels Venezuela, Colombia, Cuba
Country Manager
 Responsible for opening the Pestana Bogotá 100 in Colombia in 2012 and main contact
with the Owner. (82 Rooms)
 Responsible for Opening the Pestana Cayo Coco in Cuba in 2013 and main contact with
the Company Gaviota that is the Owner of the property. (508 Rooms)
 Based in Pestana Caracas Venezuela and General Manager for the property. (195
Rooms)
 Responsible for the Budget and P&L of the three Hotels.
 Responsible for the Business Plan.
 Work with the sales team to improve the Yield Index and M.P.I of each hotel. (Market
Share)
 Work with the Marketing team to maximize the presence in Social Media.
 Responsible for the Guest Surveys and increase the results (Reviewpro)
 Responsible for a high employee satisfaction and plans to improve the top demands.
(survey each 2 years)
 Encourage teams to increase revenue and follow the plans.
 Hold a monthly gather with employees to celebrate birthdays and announce different
news and motivate the team.
 Hold a breakfast with employees of the night shift (Caracas) once a month.
 Red Phone: In order to have straight contact with guests, implemented a phone at the
reception that just need to be hang up, to ring the General Manager cell number
(Caracas).
06/2008 – 03/2012 Pestana Hotels Caracas, Venezuela
General Manager
 This is a 195 Rooms Hotel with 190 employers.
 Restaurant
 Lobby Bar
 Lounge Bar
 Business Center

3.  Fitness Center
 Steam Room
 Events Area
Obs: As I occupy the General Manager Position at Pestana Caracas also, so the
description of my dues is above.
12/2007 – 06/2008 Beach Class Resort Muro Alto Pernambuco, Brazil
Atlantica Hotels International
General Manager
⋅ Provide leadership and vision to the organization by assisting the Headquarter and staff
with the development of long range and annual plans, and with the evaluation and
reporting of progress on plans.
⋅ Oversee preparation of an Annual Report summarizing progress on short and long range
plans.
⋅ Recruitment and contracting of Hotel staff (Executive Comitte);
⋅ Employee development, and training;
⋅ Provide recommendations regarding Marketing Penetration and Room Sales Index.
⋅ Oversee preparation of annual budget, regular variance statements.
⋅ Provide vision regarding overall Market Share of the Hotel and elaborate de Business Plan.
⋅ Supervise other managers and staff
⋅ Coordinate business operations
⋅ Develop business strategies
⋅ Work directly with clients
⋅ Set goals for an entire department or division based on the company's plans
⋅ Make presentations to top executive staff
⋅ Develop new business opportunities
⋅ Write reports on business operations for the executive staff
01/2005 – 06/2007 Tropical Hotels and Resorts Manaus, Amazon, Brazil
General Manager
 This is a 600 Rooms Hotel with 640 employers and Huge area for events (2.000 people)
 The best Resort in Amazon
 U$ 22,000,000.00 (Twenty two Million dollars) year budget
 Implemented the Uniform System and trained the Managers to understand and read
correctly the ratios.
 Dealt with the employers union according their demands
 Reduced the Hotel global cost in 9% (U$ 550,000.00/Year)

4.  Reduced the Cost of F&B in 5% by Using the Menu Engineering and awareness the staff.
 Created the Kid's Club with their characters and a nice story to teach how to take care of the
environment.
 Member of the Convention and Visitors Bureau
 Successfully launched and marketed many musical events, which brought more than
10.000 people (per event) to the Hotel and increased the Budget in 5%.
04/2004 – 11/2005 Rayon Hotel Paraná, Brazil
Director of Operations
 Luxury hotel with 136 rooms and suits
 100 employers
 Small area for events
 The main objective was preparing the company to expand and begin to run other hotels.
 Implemented the Uniform System and all the ratios.
 Owner advisor
10/2002 – 3/2004 Four Points by Sheraton Curitiba, Paraná
Atlantica Hotels International
General Manager
 Repositioned the hotel in the market of Curitiba
 Increased the market share in 6%
 Doubled the GOP in one year
 Reduced the F&B Cost by 7% and Kept in 26%.
 Renewed two floors and created different kind of rooms and a Presidential Suit.
 Trained the staff to reach and understand the goals
 Focused on the guests demands
 Dealt with the employers union
 Convention and Visitors Bureau Administrative Director
 Joined work shops in South America
 Bought two other hotels
Education
2016 Cornell School of Hotel Administration Online
Financial Analysis of Hotel Investments
Prof: Jan deRoos

5. 2013 Instituto Universitario Avepane Caracas, Venezuela
Graduated in Coaching for leadership.
Dale Carnegie Venezuela
2009 Cornell School oh Hotel Administration Natal, Brazil
Strategic Hospitality Management Course
Prof: Chekitan S. Dev
2005 FAE - Business School Paraná, Brazil
Master Degree Marketing
2001 Anhembi Morumbi University São Paulo, Brazil
University Degree Gastronomy
References
Filipe Demeterco - Four Points by Sheraton’s Owner
Tel : +55 48 33311069
filipepl@plenaventura.com.br
Vania Eizenberg - Head Hunter
Tel: +55 11 50526709
ejzenrh@uol.com.br
Languages
English, Portuguese and Spanish (fluent)
German and Italian (studying)

6. 2013 Instituto Universitario Avepane Caracas, Venezuela
Graduated in Coaching for leadership.
Dale Carnegie Venezuela
2009 Cornell School oh Hotel Administration Natal, Brazil
Strategic Hospitality Management Course
Prof: Chekitan S. Dev
2005 FAE - Business School Paraná, Brazil
Master Degree Marketing
2001 Anhembi Morumbi University São Paulo, Brazil
University Degree Gastronomy
References
Filipe Demeterco - Four Points by Sheraton’s Owner
Tel : +55 48 33311069
filipepl@plenaventura.com.br
Vania Eizenberg - Head Hunter
Tel: +55 11 50526709
ejzenrh@uol.com.br
Languages
English, Portuguese and Spanish (fluent)
German and Italian (studying)