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Top Ten Presentation Fails
And what your client thinks…


By: Gerald R. Gray
Setting the Stage
   I am not a “marketeer” or a salesperson

   This is the view from the “other side of the table”

    ◦ This presentation includes: What your prospect thinks
      when you do these things

   This list is not in any particular order

    ◦ But #1 and #10 probably gets you fired

   This perspective has been developed over 30+
    years of dealing with consultants and software
    vendors
1. Confidential slides from
    another client
   Red flag anyone?
   Once saw a consultant from a top 4
    consulting firm use content from my
    company at a trade show
    ◦ Without permission…

   What your prospect thinks:
     For new vendors: If we hire them, will
      they violate our intellectual property as
      well? Probably.
     For existing vendors: Call Legal
2. Show screen shots instead of
    a demonstration
 Anyone can take a picture, show me
  what your product can do
 This is especially applicable to software
  products; be prepared to do a demo

   What your prospect thinks:
     “Marketecture”; this may not even be a
      real product
     If they can’t demo, it probably doesn’t
      work as advertised
3. Claims about features that
    don’t exist yet
   “Can your product do x?”
    ◦ “Yes”
   “Please demonstrate x” (See Fail #2)
    ◦ “Well… this version can’t do x”
   “What version of your product does?”
    ◦ “Well… that feature is on our roadmap”

   What your prospect thinks:
     If we sign a contract with these folks it
      only gets worse
     Next!
4. Read the slides
 You may not realize it, but most of the
  people in the room can read
 If you want to put them to sleep this will
  help

   What your prospect thinks:
     I wonder what’s on Facebook
5. Look at the slides instead of
    your customer
   Hey, we’re over here, that presentation
    isn’t buying anything




   What your prospect thinks:
     I wonder what’s on Facebook
7. Have an inconsistent theme

 Working on that “worst” impression are
  you?
 Watch for:
    ◦ Inconsistent logo, colors, formatting

   What your prospect thinks:
     You worked really hard on this for us
      didn’t you…
     Is this train wreck over yet?
8. Mispeel a word
   Or correctly spelled word incorrectly used
    ◦ The spellchecker doesn’t check to see if you
      make sense
   We get it, you’re in a rush


   What your prospect thinks:
     You didn’t care enough to proofread
     Oh we’re that important
9. Have a “flat” presentation
 The 90’s called, they want their
  template back
 Sure, you’re an engineer
    ◦ Your presentation doesn’t have to be as monotonous
      as your voice
   A little drop shadow or bevel never hurt anyone
                             bevel
    ◦ But don’t overdue the animations and the whizzbang
      either!

   What your prospect thinks:
     I wonder what’s on Facebook
     Zzzzz…..
10. Forget to turn off email /
    instant message
   “And that’s why you should buy       Are you still
                                        meeting with
    our product…”                       those idiots?

   Those little messages appears appear in
    the lower right-hand corner, over your
    presentation

   What your prospect thinks:
     Next…
I want you to be successful
 If I asked you to present, chances are I
  thought your product had a shot at
  helping us
 As a presenter I plan for 5x times
  preparation to presentation length
    ◦ For a 30 minute presentation, that’s 2.5 hours
      of prep after the content is created
    ◦ This rule of thumb is for an experienced
      presenter
    ◦ Are you experienced? No? Better get to work

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Top ten presentation fails

  • 1. Top Ten Presentation Fails And what your client thinks… By: Gerald R. Gray
  • 2. Setting the Stage  I am not a “marketeer” or a salesperson  This is the view from the “other side of the table” ◦ This presentation includes: What your prospect thinks when you do these things  This list is not in any particular order ◦ But #1 and #10 probably gets you fired  This perspective has been developed over 30+ years of dealing with consultants and software vendors
  • 3. 1. Confidential slides from another client  Red flag anyone?  Once saw a consultant from a top 4 consulting firm use content from my company at a trade show ◦ Without permission…  What your prospect thinks:  For new vendors: If we hire them, will they violate our intellectual property as well? Probably.  For existing vendors: Call Legal
  • 4. 2. Show screen shots instead of a demonstration  Anyone can take a picture, show me what your product can do  This is especially applicable to software products; be prepared to do a demo  What your prospect thinks:  “Marketecture”; this may not even be a real product  If they can’t demo, it probably doesn’t work as advertised
  • 5. 3. Claims about features that don’t exist yet  “Can your product do x?” ◦ “Yes”  “Please demonstrate x” (See Fail #2) ◦ “Well… this version can’t do x”  “What version of your product does?” ◦ “Well… that feature is on our roadmap”  What your prospect thinks:  If we sign a contract with these folks it only gets worse  Next!
  • 6. 4. Read the slides  You may not realize it, but most of the people in the room can read  If you want to put them to sleep this will help  What your prospect thinks:  I wonder what’s on Facebook
  • 7. 5. Look at the slides instead of your customer  Hey, we’re over here, that presentation isn’t buying anything  What your prospect thinks:  I wonder what’s on Facebook
  • 8. 7. Have an inconsistent theme  Working on that “worst” impression are you?  Watch for: ◦ Inconsistent logo, colors, formatting  What your prospect thinks:  You worked really hard on this for us didn’t you…  Is this train wreck over yet?
  • 9. 8. Mispeel a word  Or correctly spelled word incorrectly used ◦ The spellchecker doesn’t check to see if you make sense  We get it, you’re in a rush  What your prospect thinks:  You didn’t care enough to proofread  Oh we’re that important
  • 10. 9. Have a “flat” presentation  The 90’s called, they want their template back  Sure, you’re an engineer ◦ Your presentation doesn’t have to be as monotonous as your voice  A little drop shadow or bevel never hurt anyone bevel ◦ But don’t overdue the animations and the whizzbang either!  What your prospect thinks:  I wonder what’s on Facebook  Zzzzz…..
  • 11. 10. Forget to turn off email / instant message  “And that’s why you should buy Are you still meeting with our product…” those idiots?  Those little messages appears appear in the lower right-hand corner, over your presentation  What your prospect thinks:  Next…
  • 12. I want you to be successful  If I asked you to present, chances are I thought your product had a shot at helping us  As a presenter I plan for 5x times preparation to presentation length ◦ For a 30 minute presentation, that’s 2.5 hours of prep after the content is created ◦ This rule of thumb is for an experienced presenter ◦ Are you experienced? No? Better get to work