1. GEORGE M. COX
956 Scotch Drive
Gastonia, N.C. 28054
Phone (704) 904-0059
Email: gmcox88@att.net
Career Summary:
Technical engineering experience from being a Field Service Engineer working with electro
mechanical equipment to thermal printers along with robotic equipment that translated to working
with computers to the Healthcare field where it went from installing equipment, such as servers,
workstations, printers, wireless equipment and working with the practice management software, to
managing a small firm that sold and maintained Healthcare hardware and software to a larger
company and managing several states and field service techs that installed and maintained
hardware and software across the South East
WORK EXPERIENCE:
DECISION ONE April 2013-September 2015
Customer Service Engineer Gastonia, N.C.
Contract position where responsibilities went from simply installing equipment and moving up to
coordinating system installations to maintaining system configuration, training and technical
support to coordinating with multiple groups for the sale of new equipment through to installation.
VITERA HEALTHCARE – HEALTHCARE DIVISION (FORMERLY
SAGE HEALTHCARE( August 2006–August 2011), EMDEON
PRACTICE(June 2005-August 2006), WebMD PRACTICE
SERVICE(May 2003-June 2005), MEDICAL MANAGER SOUTHEAST,
INC(June 2001-May 2003), & BUSINESS INDUSTRIAL COMPUTER
COMPANY, See below)
June 2001 -
January 2013
2. Manager Field Engineering Gastonia, NC, Huntersville & Cornelius, NC
Coordinated installation of Healthcare Practice Management Systems, coordinated Field Service
Technicians on service and repairs, coordinated Technical Support Department. Managed field
engineering in the states of NC and SC 2001 to 2006, NC, SC and GA 2006 to 2008 and FL, NC,
SC, VA, MD and Washington, D.C. 2008 to 2013.
BUSINESS AND INDUSTRIAL COMPUTER COMPANY
October 1998 – June 2001
Hardware/Technical Support Manager Cornelius, NC
Management Position, Coordinated installation of Practice Management Systems, systems and
parts quotes, purchasing, coordinated Technical Support Departments both Hardware and
Software to becoming the General Manager of the firm..
August 1997 - September 1998
Service Technician Cornelius, NC
Practice Management Software Maintenance, system installation and configurations, equipment
maintenance, Unix Operating System installation, training and technical support.
AVERY DENNISON (FORMERLY DENNISON MFG.) 1988 – July 1997
Customer Service Engineer Gastonia, NC
Computer and printer maintenance, repair, software support, configurations, installation and
customer training. Also involved in third-party maintenance and installation. (List of equipment is
available upon request).
Certifications/Community Involvement:
CompTIA, Network + Certified Professional, January 19, 2007
CompTIA, A+ Certified Professional April 22, 2005
Gastonia Evening Rotary Member
Education:
Attended 15 hours toward Bachelor degree, Electrical Engineering Technology,
University of North Carolina at Charlotte, Charlotte, N.C. 1987
A.A.S. degree, Electrical Engineering Technology, December 1986, Central Piedmont
Community College, Charlotte, N.C. Nominated Phi Lamba Chapter of Phi Theta Kappa, National
Honor Society for community and junior colleges.
