1. Nathan A. Hutchings
5808 E 26th
Tucson AZ 85711
520-437-9803
nate@hutchingsfamily.net
Professional Summary: I bring extensive Windows, Linux and network troubleshooting with
the military and in the civilian sector. Desktop and server support from Windows NT to
Windows Server 2012R2 on physical and virtualized platforms. Linux support using SuSE,
Redhat, and Ubuntu for both desktop and server functions. Familiar with Kali Linux and
security software for inventorying, penetrating and vulnerability testing of systems.
Highlights of Qualifications:
Certifications
CompTIA A+ 2002
CompTIA Linux+ 2007
Microsoft MCP Win 2K Pro 2002
Microsoft MCP Win XP Pro 2002
Microsoft MCP Win 2000 Server 2002
Novell CNA 2002
LPIC-1 2010
CompTIA Security+ CE 2016
CompTIA CASP CE 2016
R&A CPAs October 2008 – Present Tucson AZ
Single IT employee managing all aspects of IT functions for around 50 users. Good at
prioritizing tasks, project management, and high stress situations. Work with C-suite on
budgeting, and training presentations for employees. Provide IT/Security support services to
external clients as well. Utilizing Windows 2008 through 2012R2 Hyper-V and Standard
editions. Managed then migrated off EBS (Essential Business Server) to standard version of
Windows 2012r2 Server. For desktops I managed from Windows XP, through Windows 10
desktops. Designed and deployed load balanced WAN connections, VOIP, WLAN,
Symantec Backup-Exec and redundant iSCSI SAN solution using software Openfiler &
FreeNAS. Experienced installing and securing Linux OS for use as IDS and security tasks.
Created co-location solution for instant fail-over of vm guests. Created virtual desktops
hosting on VMWare ESX, Virtualbox and Hyper-v. Able to implement and maintain
SharePoint and external Wordpress website. After acquiring my COMPTia Advanced
Security Practitioner certification, we created a new IT security service line geared at
providing the SANS 20 critical security controls to clients.
Computur Task Group February 2008 – October 2008 Tucson, AZ
Contractor working for IBM.
Tester in Storage & Tape Group testing and verifying tomorrows storage technology today.
As tester worked with developers on Raided SAS Switch Module that created a built in
multipath SAN on Blade Center S series, an industry first. Creating defect tickets and
verifying fixes along with applying updates and troubleshooting issues encountered. Install

2. and maintain Windows server 2003, 2008 and Linux Os's SLES 10 and Redhat 5. Also
created documentation on SAN booting Linux OS's using multipath. Gained experience on
IBM Blade centers, hardware and IBM blades, JS, HS and LS.
TK Computers & Electronics April 2004 – Feb 2008 Tucson, AZ.
Working primarily unsupervised at SMB clients as a desktop and server technician.
Troubleshooting and maintaining computer systems and networks. Gained experience on HP
Procurve switches and Cisco Networking devices along with IMail. Responsible for
configuring Sonicwall firewall appliance VPN to satellite offices. Configuring terminal
server and deploying printers to remote locations. Utilized 3Com POE manageable switches
to deploy 3Com VOIP telephony system. Including configuring the switches for balanced,
and redundant VLANS and trunks. Deployed Windows Storage Server NAS and Windows
2003 Active Directory. Migrated several clients from 2000 AD to 2003 AD utilized volume
Shadow copying. Familiar with configuring HP Jet Direct, GFI Faxmaker and Microsoft's
Windows Update Service using group policies.
Convergys Feb - April 2004 Tucson, AZ.
Worked on the Microsoft XP phone support for home and small business users. Received
inbound calls performed various tasks such as, setup and installation, troubleshooting
installation and Window issues, virus and spyware removal.
Also provided end user education and network configuration.
The Computer Merchant Ltd. Jan 20 - 31 2004 Tucson, AZ.
Hired as a contract technician for Unisys.
Working unsupervised as a dispatch tech repairing various computer manufacturers
hardware. Became familiar with Dell and Gateway desktops, laptops and servers.Responsible
for installing configuring and verifying hardware problems, resolutions or ordering new
components.
Compucom Oct 7 – Nov 21, 2003 Endicott, NY.
Hired as a contract desktop technician for Fidelity Investments.
Worked as a member of a small group setting up new IBM desktop and laptop computers.
Disassembled and disposed of old equipment in accordance with Fidelity corporate policy.
Performed troubleshooting, repairs on new and existing PCs. Provided client education for
Windows XP and new software. Deployed 280 desktops utilizing USMT in a Windows XP
Pro domain.
Unisys Feb – Sept 2003 Salt Lake City, UT
Desktop support in call center for Unisys client’s IndyMac Bank & City of Minneapolis.
Performed troubleshooting of computers, printers, network and VPN
connection issues. Created tickets and followed through to resolution by maintaining
contact with client and on-site technicians. Utilized Altiris remote desktop and terminal
server software to connect and provide user education and troubleshooting.
Created several educational documents on supporting each client and
their various software. Worked hand in hand with many third party vendors to resolve issues
affecting our clients.

3. Ikano Sept 2002 – Sept 2003 Salt Lake City, UT.
Dial up Internet support & customer service in call center environment. Provided customer
service by answering questions and directing calls to appropriate queues. Performed dial-up
setup across multiple OS platforms. Configured browsers and e-mail clients. Troubleshooting
for connectivity, browsing and e-mail client related issues.
Intermountain Lock & Supply June 1999 – July 2002 Salt Lake City, UT
Electronic Security Sales.
Sold electronic security components such as CCTV, access control, and
home and commercial use alarm systems. Generated quotes, placed orders, and answered
customer questions regarding any aspect of installation and troubleshooting of existing
hardware.
U.S. Air Force June 1995 – June 1999 Elmendorf AFB, AK
Medical Logistics
Responsible for MEDLOG server and client operations including
System and network maintenance User account administration Daily, monthly, and yearly
backups and report generations Desktop technician on Windows 3.1 for Workgroups and
printer maintenance. Performed warehouse functions including but not limited to receiving,
stocking, pulling, delivering medical supplies to internal and external customers.
Inactive Secret Clearance
Education:
Advanced Technical Center Salt Lake City UT
Feb 2002- Sept 2002
Microsoft Certified Systems Engineer (MCSE)
Until That Day Bible College Eagle River AK
1997-1999
Associate Degree (AA), Biblical Ministry